getting their first kid, madeleine. >> it did not come easily to them. they needed in vitro fertilization. so they got in vitro, and kate finally got pregnant with madeleine mccann. >> and they were really happy when they had madeleine. >> she was our first. but she was hopefully our little star. i mean, she was absolutely incredible, a real character, and she brought an incredible amount of joy into our lives and our extended family. >> after madeleine was born, kate became pregnant again through in vitro fertilization, this time with twins, a boy and a girl. they had everything they thought they needed -- love, a family, a beautiful home, gorgeous kids. >> she's the little girl with the sparkling blue-green eyes. her disappearance, every parent's worst nightmare. >> madeleine mccann had disappeared without a trace. no one knew where she was. >> i have no facts that sustain the child is alive or not.