portuguese police and help us get her back safely. >> they were in distress, especially kate. she was on the point of crying. >> please, if you have madeleine, let her come home to her mommy, daddy, brother, and sister. >> one of the aspects of this investigation which people felt could help her be identified and found is that one of her eyes was a bit unusual. it had a mark on it. so authorities were hoping that could help get her return facilitated. we saw so many small children, and i kept thinking, "is that madeleine?" if you saw a little blond girl, you would think, "is that her?" hopefully this could end up being a happy ending. >> she saw a man carrying a child across the street, into the night. >> it sounded suspicious. it sounded like a lead.