greenville, north carolina. the hayes family stopped at a local store for some snack food before going out for the day. as jeremy hayes and his brother-in-law went inside the store, his wife ginger decided to change the baby's diaper. when the men came back outside, the car was gone. at first, jeremy assumed it was a joke. >> ginger was up to her old tricks again playing pranks and moved the car around in the parking lot. so they looked around the parking lot. >> jeremy called ginger's cell phone, but there was no answer. that's when he called police. >> i didn't know what had happened. i didn't know what in the world, you know, could have happened to make her, you know, just leave. >> are you saying this was a carjacking? >> i don't know what's going on. >> we received a call earlier. >> you have them?