coordinate recovery efforts but also crucially to better channel information to hostages families. >> all right. thank you very much from washington. and now phil former cia counter terrorism official and retired general james spider marx. he has flown drones. the winstein family they paid ransom and then they changed the terms and said thank you for the money, now we want a prisoner exchange. it was unclear if they were ever even dealing with the right people. >> we are putting families in terrible positions. when the policy was established, engagement was eped soic. now we're seeing that somebody is taken from a family and there's a threatened beheading. i think you will start to see the u.s. government say we can't have families get involved. they don't have the capability to do that. where this buck stops is if you start talking about money you