unexploded shells in residential streets. desperate people looting a bomb damaged store. for food. >> there's no water to drink. >> they scavenged for drinking water. pulling buckets from street suers. >> the rain water. and waiting for the rain water. >> heavy shelling on nearby houses, she wrote on march 5. we went to sleep with the thought of how to survive and stay alive. one day a shell exploded near him as he stood in line for water. >> it fell down and three people in front of us. one guy was without head. who was like taking the water. and other one in the line was half a head. and the last one was killed. with my three people completely i saw clearly. we were making a grave for them. digging. >> in your neighborhood? >> yes. >> finally. it was all too much.