struggling. >> so much of what we know about charles and diana is an assumption here duty would've made him recognize that the duty was not just to the monarchy and people but the woman he married.'s duty to make her happy, giving her the kind of support and advice and comfort she would have needed. >> tech: wow, thank you! >> customer and grandkids: bye! >> tech: bye! don't wait, schedule now. >> singers: ♪ safelite repair, safelite replace. ♪ your record label is taking off. but so is your sound engineer. you need to hire.