>> the real shame is that he didn't see the potential there for both of them and how much diana's star power could have really benefited the royal family. >> balloons greeted them in canada as the princess continued the process of being introduced to the commonwealth. >> when the royal couple got to canada, diana had changed. there was a self-assurance, a confidence. >> she was on the front cover of every newspaper, every magazine all over the world. >> the royal family wasn't giving her that feedback, and it was something that she was craving. when a boost that must have been. as young woman that would mean a lot. >> she was beginning to realize her own power, her own resonance, the fact that people just loved and adored her. >> big royal trip. australia, new zealand, canada,