stories of people trapped in apartments and others unable to hold onto loved ones. a trooper in connecticut swept away. the floods used to come every 20 to 25 years. now, they're coming every three or four or five years. in a moment, we'll have a live report from louisiana. athena jones is showing us the latest from new york city. what's going on. >> reporter: we are in queens, one of the areas hardest hit in new york city. both in terms of damage. people are clearing out, cleaning up and try to begin to rebuild their lives and a lot of loss of lives. many of the deaths occurring in flooded basement apartments. >> reporter: heartbreaking story of loss. new york police show the rescue