patients really needs to change. whoever takes on this position needs to look into the matter where it is run like a sorority. it is not like the military where you have to prove you're better than the next guy and rise up. and i think that was the world that shinseki knew, of duty, honor and country, and not me, me, me, and what can i do to further my career. >> mr. chairman, it is pretty scary to hear it was run like a sorority or fraternity. >> and he was there, he saw it happening. and thank goodness he felt comfortable enough to reach out and say there was a serious problem and somebody has to look into what is going on. if you can go back to augusta and columbia in south carolina, at this point there has been nobody accountable for those deaths that they have already