experiences with housing — it has been close to home so we do we know people, family members, friends who have had difficult experiences with housing — it has been close to home so we do know that's an issue. so the main priority for us is to really try to keep the bills down — which at the moment, given the current cost of living crisis, is harder than ever. so we feel the only way is to try to get the buildings to be as efficient as possible. implementing different systems. this is our business and we need to make a profit, but at the same time it's important to make an impact and have a purpose. there's a lot to learn, it's something that's quite new to us. so it's a case of gathering as much information as we can, to make sure this building is as efficient as possible.