Protest in the city against the deaths of Aboriginal People in custody. The uk government said it was absolutely necessary to impose quarantines on arrivals from spain and how much do we know about the source of the outbreaks and how does the World Health Organization compare spains infections to other countries . A lockdown, strictly enforced, seemed to work well in spain earlier this year, because numbers came down dramatically. But since then, the coronavirus situation has changed. Whats happening now is that there are spikes in different parts of the country. In catalonia, for example, home to barcelona and costa brava, there have been more than 8,500 cases in the past fortnight. But other areas are doing much better. The balearic islands, including majorca, have had just 92 cases over the same period. So how does spain compare with italy and other countries that are popular with tourists . Well, after a big rise, italy is now down to a few hundred cases every day. Theres a similar pattern in france, though its infections are running at about 1,000 a day. By contrast, spain, with the recent rise, is now running at about 2,000 infections every day. So the risks of a resurgence are very real. So would it help to do more tests for coronavirus at airports as people arrive . In france, theres mandatory testing at airports for anyone arriving from a high risk country, including the United States and brazil. In germany, there is voluntary testing at airports, though it may become compulsory because there are doubts about people sticking to the 14 days needed for self isolation. In the netherlands, they are trying a more targeted approach. Anyone arriving from a very specific high risk area, including the city of leicester and several regions of spain, will be asked to self isolate. So, as the virus keeps circulating, there are bound to be more spikes and changes in the way we respond to them. The people fighting a four month battle to get their money back. Hello and welcome. We are coming from venice. If the smile on my face looks bigger than normal it is because we are now able to go on ourfirst because we are now able to go on our first foreign trip since coronavirus put a stop to everyones travel plans four months ago. But it is early days and we have been very cautious but it feels so good to be back onto the road. Coming up. Refunds and your rights. Why are some customers still out of pocket for flights that never took off . Could the end of the lockdown mean a Second Chance for venice . And a massive serbian summer festival is finally cancelled. What next for live music . First up, that issue thatjust doesnt go away refunds. You may remember when we first started reporting on lockdown back at the end of march, it quickly became apparent that many people just couldnt get their money back for cancelled flights. Four months on and we are still being contacted by viewers who cant get a refund from their airlines, so we have sent simon calder in to investigate why. Between march and june, we on the travel show estimate that at least half a billion travellers have had their flights cancelled worldwide, and, quite reasonably, many would like their money back. The Airlines Response has been very lacking in information, and the most important thing is how long i should expect to wait for my refund. The travel agent is saying that the airline is responsible, and the airline is telling me that the travel agent are responsible. We received the refund number on june ist. And as yet we have had nothing else. We only know that there is 120 days wait. The same as everybody else. I have lost myjob now as well, so i have got no income any more, so it would have been nice to have it back. A little sooner. With flights being cancelled, your rights are clear. At least in the uk and the european union. You must get your money back within a week, whether you have booked direct with the airline, or through a travel agent. Many other countries, including the us, india, brazil and egypt have similar rules, but, in this unprecedented crisis, its clear that Many Airlines and agents are falling short of their refund obligations. Here in st albans, one group of customers feel particularly let down. Back in march, 21 members of the nsg performing arts school were supposed to fly to los angeles to compete in an International Dance competition. Basically two years of working every week, every sunday, and fundraising for as much money as you can because it is very expensive to get over there. So we had various fundraising events. Both my children got part time jobs so that they could help raise money towards it. Christmas was cut a little bit short in the presents and things, and obviously at the moment still we are waiting for that to come back. A few days before flying out, the group were notified by their carrier, virgin atlantic, that their flights had been cancelled. Three and a half months later they were still waiting for their refund of £14,000. It is really frustrating. On a daily basis, having to e mail them and obviously have been contacting the travel agent. Various other mothers as well have been having to e mail them constantly, and none of us have been getting anything back. Or, we have been getting e mails that say here is a reference number, and we will contact you within five days, and then we dont get contacted. It is just frustrating. Virgin has apologised to the dance group for the delay, and told us. We are committed to processing each refund at the earliest opportunity, but, in some cases, this may take up to a maximum of 120 days. We are making every effort to reduce this timeframe. Fortunately this story has a happy ending. Since speaking to us, ollie, nick and the group have got their money back. But the refund fiasco has created a new industry, helping passengers get their money back from airlines in return for a slice of the proceeds. A German Company called flight right has brought a lawsuit over unpaid refunds against a number of international airlines, including lufthansa and klm. Oscar, have you got any idea how much, globally, is owed to passengers whose flights were cancelled . It is really an unprecedented amount. Of course we do not know on a global scale, but in germany, there is over 1 billion euros of refunds owed, and if you then extrapolate this to other countries, it means that in europe we are talking about multiple billions of ticket refunds owed to the customers. Surely, then, this is an extraordinary time. Airlines have made redundant thousands of workers. They have no cash coming in shouldnt they be given a little leniency . So, in our opinion, this leniency is up to the customer. The customer has entered into a contract with these airlines and, if they want to act as a kind of micro loan, as a bank, for the airlines, then it is up to them, but on the other hand, if you just say it is just my money, and i dont want to give you a loan, then it is up to the customer to get the money back as soon as the law is able to give it back to them. One of the other airlines in oscars sights is ryanair, the biggest Budget Airline in europe. There is no shortage of people out there who are trying to make money on the back of airlines. All thats going to happen to the customer is, they will wait just as long and they wont get the full refund, because these claims harvesters will take a piece for themselves. So why is it proving so difficult to give customers their money back . Its value. We have in excess of 20 million passengers to deal with. We are working our way through that. We are, in excess of 750 Million Euros now of vouchers, cash refunds, or flight changes. But the important issue is, everybody who wants their money back will get it back. It is just taking some time. The head of the aviation trade association, iata, goes further, saying that delaying passenger refunds is vital for the industrys cash flow. It is a matter of survival for us, and the cash position, the cash crisis, that we are facing is probably the most urgent and the most difficult part of our situation currently, so we are conscious of, how can i qualify, the help we are asking passengers for. It would be nice to share the burden, if you want us to survive. The airlines say that if the refund rules were enforced to the letter, they would simply close down, to everyones detriment. But one possible outcome is that your airfare could be held in trust once you have touched down safely, the airline gets your money or, if the flight is cancelled, you get the cash back. Worse for the airlines cash flow, better for yours. That must be incredibly frustrating, and i hope its not too long before everyone who is owed a refund gets one, but do stay with us, because still to come. Here in venice, we meet the people hoping to kick start a new kind of tourism. Now normally at this time of year in europe is buzzing with some of the biggest summer music festivals. Millions of us travel to them every year, attracted by the muddy fields, the long toilet queues and some of the biggest live music acts on the planet. But thanks to covid 19, 2020 has been a total write off, so we have sent radio 1 and 1extra dj tiffany to find out exactly what this means for the live music scene. This is the site of the exit festival in serbia. For 20 years it has welcomed 50,000 people every summer to this amazing fortress in novi sad, to see acts like liam gallagher, skepta, and carl cox. The organisers were desperately hoping to be the only big established festival to keep the show on the road this year. But, last week, just a month before opening, it became clear that running such a big event during a Global Pandemic is just too difficult. Given the nature of the virus and how it spreads it is no surprise that gigs and festivals are still in a state of lockdown. 15 years as a producer and mc. As a dj myself i, like many other artists, need venues to be open in order to work. But i have spent the summer at home baking banana bread rather than travelling the world. In addition to myjob as a dj on bbc radio1 and on bbc radio 1extra, i was booked to play all over the world at festivals like wireless in the uk, and ibiza rocks in spain. First we thought to reduce capacity by 50 , but after the cases started building again we were ready to go with 90 readjustment of capacity. We discussed with officials the possibility for all of the visitors to get tested before entry. For many of us it has clearly been a wasted summer and while we cannot wait to get back into venues and perform we understand it has to be done in a safe way. Some promoters are using empty car parks for live drive in concerts. Here is the idea. You stay in your car, listen to car radio and enjoy the gig from a safe distance. In germany 2a drive in concerts and shows have been staged as well as three weddings. So, tell us how it works. You show the ticket through your window so you dont have any contact with people. You drive in and you watch a great music show, and you listen with your own car radio. And what is the atmosphere like . This is very interesting. We were very scared when we started this, but the atmosphere was incredible. And for the artists that are performing obviously to cars, what do they think . Some artists did two or three shows, the second night wasjust like a regular concert. I think we did a total of 40 shows and after 40 shows, there isnt any alternative. Live music revenues had predicted to reach 34. 9 billion by 2023, so people are being seriously motivated to get things moving again. Singer songwriter Laura Marling has had a busy summer of shows all over the world grind to a complete halt. With european and american tours cancelled, laura has felt the impact of coronavirus first hand. Singing i would have gone on, like, a 28 day us tour, followed by a 3 week european tour, so i think it was a total of around 40 shows that were cancelled. Singing i know we are here in the union chapel. Shall we talk a little bit about why we are here . Yeah i did a live streamed audience free pay per view show from here, and it was an incredible experience. When i think about this life i leave behind i still raise no praise to the skies. We sold a lot more tickets than you can physically get people in this room. That was a nice experience for me, and the people who watched the show found it satisfying in a way that they might find a solo show satisfying. Going from the union chapel all the way to worthy farm, another brand new experience, i guess, replacing a glastonbury crowd with. With a cow several cows. What was that like . It was surreal. And doing a socially distanced bbc broadcast was surreal as well, but it was nice. Applause unique and captivating venice is a dream destination for the millions of tourists who fill its narrow streets every summer. But in recent years, mass tourism has driven up rents and driven out locals, leading some to call the city a historical theme park. The rise of low cost airlines, the dizzying size of some of the visiting cruise liners and an influx of tourists from emerging asian markets have all put local infrastructure under strain. Almost six months ago, all of that came to a sudden halt when coronavirus hit and the new travel restrictions exposed just how heavily many venetians rely on tourism. You can see by what is on sale how quickly the people here have had to adapt to life after covid. They have even got venetian style face masks. Now, there are less people than usual, but let me say that it can be a good moment to come, because you can find that you can go round, for instance, venice, but the rest of italy and in places that are less crowded, with the Safety Measures that are very good, very high, very severe in some cases, and because we are concerned about the risk, but we have taken important and severe measures to make sure that people who come are safe in italy. Only 55,000 people call this place home, but over 26 Million People arrive here each year. And whilst the newly empty streets have been a welcome breather for some, they have been catastrophic for others. Another business that has always relied on venices steady flow of visitors is the iconic cafe florian. The coffee house is an International Hot spot attracting multiple customers such as andy warhol, Charlie Chaplin and clark gable. It is one of the oldest cafes in the world, and was due to celebrate its 300th anniversary this year. Instead, they have been closed for overfour months. Having been recently reopened, anna tells me how how they have been getting on. We closed the very lat day of carnival, the end of february. Has the cafe ever been closed for that long . Never, not even during the world war. How much down are you on business 50 , 60 . I would say, 70 . As much as that . Venice relies on tourists. No tourists, no life in venice. There was a complaint, what shall we do without tourists . Now, a good proportion of florians clientele come straight from the cruise liners. In fact, in total, those ships account for about 1. 5 million extra visitors every year. But not everyone here is delighted to see them. The recent pause in tourism provided by the pandemic has fuelled local protests calling for the government to seize the moment to turn the tide on mass tourism. This woman is part of a network of over 3,000 venetian residents campaigning to protect the heritage of their city. Do you think about the cruise liners . Did you see a huge difference or a change during the pandemic because they were no longer allowed to come here . Oh, yes, yes, of course. Without them, the air was completely more clear, more fresh, more light. But the cruise ships bring a lot of people who must bring money to the city. Not so much. People who stay in the cruise ships, they sleep there, they eat there, they buy some really cheap souvenirs, all for one euro. We want to increase social housing and also to attract investments, to create newjobs, new opportunities that are not only related to tourism, because you cannot find the economy of a place only in one sector, because when this sector is in crisis, the economy of the city collapses. So, do you think it is possible for you to make these changes . Because it is big, what you want to do. You need political and existential and economic change. We are very, very motivated and we love the place where we live. And in your life, i think if there are something you dont like, you have to fight to change it. And another venetian doing just that is valeria, founder of venezia autentica. She has created a platform urging tourists to spend their money in the right places and preserve venices local culture. Ooh, this looks good, grazie those are finger foods, they are called ciceti. Is this the type of thing you are trying to preserve . Absolutely. This is very much the way of life. How much of an opportunity do you think venice now has to restart tourism in a different way . People are going to finally be ok to say that true, it is not ok the way it is. We need to move from the way it is, which is not sustainable, which is destructive, and do something better. Are you being a little bit naive here . Because, ultimately, tourism is about money, and you are going up against the machine that is bringing millions and millions of euros into venice. The way things happen now, people were doing tourism business, they are selling the destination. They can make business only as long as there is something to sell. So if we continue that way, extracting everything from venice, and destroying the social and economic tissue, the heritage, the environment. They will not have anything they can sell any more, so now is an Incredible Opportunity to rethink tourism. And if you want to achieve it, it is now, because tourism impacts everything in the places where we live and travel, so that we can truly build a better world. Well, thats it for this week. Coming up next time we are taking a look back at some of our favourite adventures in spain, including the time krista practised table manners at a recreated medieval banquet. What do i do for a knife and fork . Now, trust me, that is definitely worth a watch. And dont forget, you can catch up on some of our past adventures on bbc iplayer. But for now, keep planning your next adventure, and i will see you all very soon. Bye bye hello. Its been a fairly mixed weekend of weather, and we start the new working week on an unsettled note. Weve got some wet and windy weather around during the day on monday. But after that clears away, the middle of the week does look quite a bit drier and brighter, and then things are set to turn quite a lot hotter, especially in the south, as we head towards the end of the working week. But for the here and now, we have got low pressure thats moving in from the atlantic. Its already brought a lot of rain through the night. Were going to continue to see this area of low pressure on monday pushing its way northwards and eastwards, bringing rain to many parts of the uk. Heaviest monday morning across parts of wales, northern england, southern scotland and Northern Ireland as well. Fewer showers down towards the south east of england. Mostly dry for a time here. And for the north west of scotland too, weve got some dry weather on the cards. That rain will gradually push eastwards to be replaced by some drier, brighter spells coming in from the west. Temperatures only about 14 to 21 degrees, but feeling colder when you add on the strength of the wind. Its going to be a windy day, especially in the south and the west too. Gusts of wind about 30 40mph, Even Stronger than that in the south west. So, blustery, wet conditions through much of the day on monday, but that area of low pressure clears away relatively quickly overnight as we head on into tuesday. So, tuesday brings quite a fresh north westerly wind. Itll be a day of sunny spells and scattered showers. The majority of those showers will be across northern and western parts of the uk. Fewer showers in the south and the east. Temperatures still not great for the time of year, about 14 to 20 degrees through the day on tuesday. Those showers that weve got on tuesday should die away fairly quickly overnight into wednesday because theres a ridge of High Pressure thats moving its way in from the south west. So, that will quiet the weather down, squeeze those showers away. A largely drier picture through the day on wednesday with some long spells of sunshine for many parts. Through the day, the cloud will tend to build and bubble up, and theres just the chance of the odds splash of light rain in the west, affecting perhaps Northern Ireland and western parts of wales too. In the sunshine, wednesday looks a little bit warmer than tuesday, so highs about 17 to 22 degrees for most of us. Moving through then into thursday, and you can see this approaching warm front here. That is going to be introducing a much warmer air mass, particularly in the south. The weather front itself could bring a bit of rain to Northern Ireland and scotland, but look at those temperatures. We could see 30 celsius in the south by the time we get to friday. Bye for now. This is bbc news, with the latest headlines for viewers in the uk and around the world. I am lewis vaughanjones. Coronavirus spreads into rural india, putting intense pressure on struggling hospitals. 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