i can see that it's tough for dean. his failing health means hospital treatment, usually several times a week. thank you so much. thank you. dean's mum, denise, is by his side. he's on powerful painkillers and needs all the support he can get. i worked from being in school. i was up until a few years ago when my health really deteriorated. i was, i want to work. i can't lift, i can't carry. i can't do anything. are you dependent on this place? yeah, absolutely. there are plenty of people struggling here. but dean's life, it just feels so hard. you're all right. all you want for people is to have some dignity, you know? 0h, are you okay? that's a tough story. despite it all, this hub isn't about misery. it's about help. just a thank you goes a long way. and i do appreciate the work you've done for me. you're welcome. the work never stops. teresa is here to check that all of her benefits are up to date.