oh, well, getting there. so how would you mark your general well—being at the moment? i would say zero. and what conditions is it that you have? oh, gosh, i have congenital heart disease, i have unstable angina. and the last one is marfan syndrome. despite all of that, somehow dean doesn't qualify for pip or personal independence payment. have you considered claiming pip? have you tried? i have. i scored zero. would you consider putting in another claim for that now? i can see that it's tough for dean. his failing health means hospital treatment, usually several times a week. thank you so much. thank you. dean's mum, denise, is by his side. he's on powerful painkillers and needs all the support he can get. i worked from being in school. i was up until a few years ago when my health really deteriorated. i was, i want to work. i can't lift, i can't carry. i can't do anything. are you dependent on this place? yeah, absolutely. there are plenty of people struggling here.