it can be an unrealistic goal to be a union leader and deliver everything your members want. that is what they put you in that position to do. so you have to be this messiah figure for them and sometimes reality does not enter into it. it's a classic negotiation tactic, you have to ask for more you think you are likely to get. in order to get what is actually a moot reason of that middle ground. interesting. go high and then negotiate down. rebecca, thank you. let's move away. we touched next about operations being cancelled. the i is talking about winter coming up. the nhs winter crisis erupts. this is what the paper describes after years of warnings.— is what the paper describes after years of warnings. yet, so we are in for a brilliant _ years of warnings. yet, so we are in for a brilliant christmas _ years of warnings. yet, so we are in for a brilliant christmas aren't - years of warnings. yet, so we are in for a brilliant christmas aren't we? | for a brilliant christmas aren't we? there _ for a brilliant christmas aren't we? there seems to beat their disruption and problems across the nhs is not