into contact with someone infected. our business correspondent emma simpson reports from birmingham. a city with a festive feel. busy, too — many in good spirits, despite the latest restrictions. i think if it's going to help, its fine. i'll do whatever, as long as people are safe. i think they are really confusing, but i think actually people are ahead of the government, so people will be the ones who make the responsible choices. if boris can party, so can we! this cafe relies on office staff — back to working from home again next week. it's going to be tough, to be honest. it's been, what almost two years, probably more than two years, isn't it? just being sat lonely, and wanting to get back to normal life, and it all gets shut down again. it is very uncertain, you don't know what's going to happen, you don't know if it is going to get better or worse. do you feel like we're going backwards?