it wouldn't be black friday without big tvs, gadgets and appliances flying off the shelves. this vast distribution hub in newark is home to britain's biggest electrical retailer. it's their most important time of the year, but the pressure's really on. it truly has been a perfect storm of shortages across the board, so we've taken on more warehousing space, we've got more stock than ever in our stores and we've small shop in york — recruited over 3,200 colleagues across our business. so we've got the drivers, the warehouse staff, we've got everything we need to deliver this peak. how many playstation 5s do you have, then? never enough of the ps5s, but we've got some and we're getting more. black friday deals started even earlier this year to help spread the demand. even so, they're still processing an order every second here. this shopping bonanza is going to test many retailers to the limits, but it's the ones with the deepest pockets and the biggest clout with suppliers who'll likely cope the best.