hear some _ moving forward. i hope you could hear some of— moving forward. i hope you could hear some of what _ moving forward. i hope you could hear some of what our _ moving forward. i hope you could hear some of what our previous l moving forward. i hope you could - hear some of what our previous guest was saying but i�*m also interested in your ideas about how you go about changing the culture. because we�*ve spent the last few minutes reflecting on how tricky that can be, even if the will is there. what thoughts do you have on the first steps that whoever replaces it cressida dick it might take? for me it's definitely _ cressida dick it might take? for me it's definitely instilling _ cressida dick it might take? for me it's definitely instilling trust - cressida dick it might take? for me it's definitely instilling trust in - it�*s definitely instilling trust in the public i think is one of the first things. i think what cressida dick did really well as listen to the staff was ultimately of her downfall, it is less in protecting the reputation of the met over protecting the communities that we serve. first thing we need to do is build that trust back up. one of the things we�*ve always been around an independent grievance procedure for the ones racism and discrimination what we often have his people within the organisation investigating each other. what we found is there�*s about one and 25 cases of racism and