complex and confusing. we accept that there was _ complex and confusing. we accept that there was room _ complex and confusing. we accept that there was room for _ complex and confusing. we accept| that there was room for confusion, as a coroner said, in the way that exam results were communicated. we have been doing that for a number of years but we do recognise that there is an issue there and we have already corrected that, it will no longer happen and exam results will be communicated in a way that there will be no room for confusion in the future. , , , ., future. the university is also reviewing — future. the university is also reviewing the _ future. the university is also reviewing the language - future. the university is also reviewing the language and i future. the university is also - reviewing the language and tone used in result transcripts to make them as clear as possible.— as clear as possible. have you apologised — as clear as possible. have you apologised to _ as clear as possible. have you apologised to the _ as clear as possible. have you apologised to the family? - as clear as possible. have you apologised to the family? i i as clear as possible. have you | apologised to the family? i am deeply sorry for this sequence of events. it is a devastating set of circumstances and i absolutely understand the family's need to have answers, and i am happy to speak to mared's parents if that is what they would like.