biometric passport checks. added to all the extra traffic with people going on holiday and so forth, it does mean that things will be tough. i think it's important to say that the long queues that we have seen at dover are the new normal, but it doesn't necessarily mean to say that everyday will be bad. at peak times, we will probably be looking at three orfour we will probably be looking at three or four hour delays but that won't be the picture everyday and i think what we need to try and work out is how to best manage that going forward and it has been very tough forward and it has been very tough for small businesses, this whole transition period that we are now in. ~ . transition period that we are now in. . ., ., ., ~' transition period that we are now in. ~ ., ., ., ,, , transition period that we are now in. what would make things better? the simplest. _ in. what would make things better? the simplest, easiest _ in. what would make things better? the simplest, easiest thing - in. what would make things better? the simplest, easiest thing i - the simplest, easiest thing i suppose would be around espn checks, the food checks. if we can have an agreement between the eu and the uk, over basically getting rid of these sps checks because we have very high