customers, and that is leading the business under huge pressure and putting us under strong constraints. that was paul richards of together energy there. dave dalton, who's the ceo of british glass, the british glass manufacturers' confederation said that more government support would be needed to help many small and medium size firms survive the winter months. i think, to be fair to the secretary of state, that that was acknowledged during the meeting. the reality is that models had already been constructed to look at whether we could weather the, sort of, transiency of the issue. i think everyone has in mind that this is likely to be dealt with, in terms of its severity, before the winter's out — and maybe even sooner than that, with contracts that we've already seen be negotiated with the russians and elsewhere. the reality is, it's going to be incredibly difficult to make the impacts of that something that is manageable in the immediate term. we're seeing contracts now meaning that it's impossible for us to react,