many years. i think what has been particularly telling in terms of some of the discussions through the learning about behaviour and actions — the despicable actions of wayne couzens — is it has been a white educated woman who was the subject of this absolute abuse of power, authority, and those most horrific acts of violence. so, do you believe there needs to be concrete change? interestingly, you point to, specifically, the thing of the complicity of silence when there are suspicions. it is difficult obviously for anybody if there are suspicions but it is not clear if they are well—founded on how to deal with it, so i suppose particularly in the context of the police, would it be helpful were there to be a very, very clear framework around that? does it not exist at the moment?