and through the pandemic has needed surgery and other treatment. it was the most difficult _ surgery and other treatment. it was the most difficult time _ surgery and other treatment. it was the most difficult time of _ surgery and other treatment. it was the most difficult time of my - surgery and other treatment. it was the most difficult time of my life. i the most difficult time of my life. physically, mentally,. she the most difficult time of my life. physically, mentally,.— physically, mentally,. she needs checku-s physically, mentally,. she needs checkups as _ physically, mentally,. she needs checkups as her _ physically, mentally,. she needs checkups as her symptoms - physically, mentally,. she needs. checkups as her symptoms change. physically, mentally,. she needs- checkups as her symptoms change. she is happy with her gp in manchester but struggles with telephone appointments. i but struggles with telephone appointments.— but struggles with telephone appointments. but struggles with telephone a- ointments. ., ., , ., , appointments. i have not seen a gp face-to-face _ appointments. i have not seen a gp face-to-face since _ appointments. i have not seen a gp face-to-face since the _ appointments. i have not seen a gp face-to-face since the pandemic. . face—to—face since the pandemic. everything on the telephone in terms of appointments which is really difficult, i have a pain and it is here and you can show them over the phone. it was frustrating. there were times when i thought this would be so much easier face—to—face. before the pandemic, gps were seeing 83% of patients face to face. the first lockdown saw the figure fall, it has climbed up to 57% since then but depends on where you live. in parts of the north—west, less than half see their gp in person. in