what is clear is that there are record—breaking prices at the moment having an impact on the industry. there are processes in place so that if anyone ends up impacted by this, their supplierfails or if anyone ends up impacted by this, their supplier fails or indeed they are struggling to pay their energy bill there is support in place for customers but also the government is looking to see what it can do to help the mechanisms in event of any market failures. if you go to the energy uk website. i were looking at the high price of gas, the energy suppliers came up with additional as well as those of eddie obligated to provide for energy customers. get their website they can go to consumer groups in the first thing to phone your supplier so if you're worried about paying your bill you should just get on the phone to your supplier. should just get on the phone to your supplier. robert buckley is an energy analyst at cornwall insight — told us what's driving the increase in global prices.