Environment and architecture prompting concerns that he could be accused of interfering in politics after he becomes head of state but speaking in a B.B.C. Documentary he said he understood entirely what was required in the role and that he would operate within the constitutional parameters and an interview for the same programme the Duchess of Cornwall was asked if her husband's future role weighed heavily on his shoulders No I don't try think he his destiny will come he's always known it's going to come and I don't think it does weigh on his shoulders Sotto this is something he talks about. Not very much now there's just something that's going to happen the children's commissioner is calling on Internet giants to be transparent about the data they are collecting on children and Longfield claims that youngsters have more than a 1000 pictures of them posted online before they turn 13. The Archbishop of Canterbury will be laying a wreath at sea off the east coast of Norfolk today Justin will be will be out with the case the life boat is he on as those who died at sea ahead of Armistice Day The archbishop says it's a time to reconsolidate peace we've now had 75 years almost to base my thought is that us remember the cost of war and the absolutely dedicated to reconciliation because it's such it's a fragile flower that you have to go on feeding and trying for it to grow more and more solid. Major changes to Norwich Castle could be voted through today the planning application for alterations both inside and out of the castle keep are designed to recreate a more medieval environment Amy blunt reports the plan is to replace the existing floor levels and create a new gallery space and new lift and stairs to any refueling platform they would all say be bigger openings within the keep walls and a bridge link via the eastern wall of the changes would lead to a new museum entrance cafe shop and reception areas plan a suggest the changes should be approved but there have been can sense launched that the Victorian elements of the building would be damaged if the changes go ahead and Lotus in south Norfolk is expanding its base approval has been given to the car money factor to transform its healthful site into a must see destination for motoring fans in its 70th year Lotus is now waiting to find out if 2 more applications will be given the nod including creating a new Heritage Museum B.B.C. Weighed in off the news now the sports headlines here's Chris Core of England's lead against Sri Lanka on the 3rd day of the 1st test is now above $300.00 there $162.00 for 3 that is a lead of $301.00 and they really have up at the foot down of the last half an hour or so keeping Jennings's $77.00 knocked out Ben Stokes with him $49.00 knocked out at the 2 of them a put on a partnership of $88.00 runs and as I say that ticks over to 90 because another couple their 164438 lead of $303.00 nor city's Tim closer has been nominated for the championships player of the Month award for October but Daniel Farka has missed out on a manager of the month nomination despite the Canaries good form there was drama in the Champions League last night Manchester United were one nil down against eventis with 5 minutes to go thanks to a goal from Cristiana Rinaldo but they turned it round my track coach was the top car go into the 6 yard box just a black guy was just going to have scored a shack or God. Cover for the time that I back Church to my church oh probably Here are $5.00 toward how it ended at Manchester City thrashed Shack garden exco 6 nil game that included approach the worst penalty decision you have to say with Sterling going down in the penalty area Norfolk's Mervyn King is through to the quarter finals of the Scottish Open Bowls he beat Phil last to set up a meeting with Stuart Anderson in the quarterfinals this afternoon but it was disappointment for fellow North player Wayne will gross he was beaten in the last 16 by Perry Martin. Chris thank you good morning to come at a breakfast B.B.C. Radio north when I from the north of the knowledge hospital this morning for access all areas series in the 2nd part of my report when I went inside the operating theatre to witness a hip operation taking place in a moment 1st let's get some weather. B.B.C. Radio in Norfolk weather. Is Elizabeth Razzi Oh hi Larry good morning Nic it's going to be a fairly decent day of weather actually across the county temperatures are just slightly above the average for this time of year peaking at around 12 or 13 degrees Celsius that's where the tender stay for the rest of the week it's a bit you know not every day could be surprises today better today sunny spells around there's a fairly brisk southerly winds about as well the sunny spouse should last into the afternoon variable amounts of cloud at a time just as we said 12 or 13 degrees and then tonight we'll see there is time to slip back down to mid single figures clay skies some of the rural spots quite sure 3 or 4 degrees in a cloud over in the wind will pick up into tomorrow morning and then tomorrow at staying dry during the daylight hours but probably a bit more cloud around than today and 10 really quite windy very windy with some heavy rain on Friday night into Saturday that with a front clearing as way eastwards on Saturday morning over the weekend we're talking about sunny spells mostly tribe always a chance of one of the showers but at the moment it does look dry for any Remembrance Sunday. Rates on the on Sunday of course Remembrance Day as they get us there in temperatures again at 1213 degrees lots of dry weather a for the weekend but still remaining quite breezy as Take a look at the case to what is forecast for today then save which brought a point to no fall in the wind southerly or south westerly backing south easterly 4 or 5 increasing 6 times the sea states lights all moderate the weather there the visibility will be good Elizabeth Razzi B.B.C. Radio for equator. Very good morning it come out of breakfast on B.B.C. Radio Norfolk you're waking up to Thursday November the 8th 8 minutes past 8 and welcome to the north and knowledge hospital we are live here today it's all part of our new access all areas series over the next few months we're going to be lifting the lid on the goings on behind the scenes at some of Norfolk's big places and organizations and we want to hear from you tell us where would you like us to go next 81 triple 3 Start your message with the word Norfolk standard net but rates apply now we've been given some super perv access to the N N N In preparation for today's program but the media and communications team have been absolutely fantastic giving us that the chance to go behind the scenes at the hospital and we've just been talking about it we could probably come here you know we could put them on a weekly basis and find new stories it's such a fantastic site and there's so much that's going on here it really is a very innovative hospital Now earlier in the program you have heard me get into my scrubs and to go into one of the operating theaters here to witness a hip replacement Let's get back to that but just a warning you can hear some sounds of surgical equipment being used the orthopedic surgeon John Nolan has been telling me about the rest of his team in the theater says a sizable team working here yes that's right so and you meet some of the team as we go Adrian who's a surgical care practitioner and this is Madrid fellow and Richard who's one of the scrub nurses but you see there are more people in theater support workers very important as well Dr Chris sharp concern who's just putting this lady to sleep now she's having a gentle understated and a spinal injection as well and the great thing about that is enables us to get her on the feet this afternoon to get it going so the patient is just being wheeled in and is on her side and preparations are now underway for the operation so we're very very. She's taking everything with us so we are. Just ordered the. Final check we're doing the right fit that's the thing for me at the moment I'm still going to. Say we're here so we made our way through skin refuse specialist as expected there's scarring from the critters. And remember we're not germs stuff. Pretty clear just. Your hair it's. OK. For. Chris it's the initiatives just tell me what you're doing what you'll monitoring. Well I'm monitoring the patient to make sure that she's safe at all times and stable throughout the whole procedure so I keep an eye on her blood pressure heart rate for Oaxacan levels look at the dockside that she's expiring as well which gives me lots of information and a sense to do that make sure she's stable deal with any blood loss but also make sure that she's comfortable because even though she's asleep patients do respond to Spain full stimuli Interesting OK Yes So basically you just monitoring all have vitals you know making sure that in surgery your place ensuring her well being in surgery allowing the surgeons to get on with actually doing the operation that's right and also making sure she stays asleep but you also have an incredibly difficult procedure really about putting somebody under the sheet how much of the drug do you need and then the well being of the patient itself that she has an interesting calculation to make yes a natural fact it's an hour and comes with experience so a lot of the drugs we have. Formulae for you know how much to give based on body weight but other factors come into effect for example their age. And the fact that the fact is that everybody's very different so you may give a particular mount to one patient and they need more Another 1 May need less so it comes with experience. So we've never experienced a fast time in the socket side of the head that we can say so we can see how or live side of it is it's also what we call a very dysplastic So it's very shallow So what we're doing now is expanding to get rid of the remaining cartilage and it so far. So we've got a nice hem experimental surfaces now so it's back into rich and then kind of our own cemented assets. This is the scent of the Remus cheese grater if it is so. Committed to memory to say. So. It would naturally renter's bending. It 50. 6 C. So that's the socket tension we put trial in Ponce to see exactly what scientists and it's going to be a $52.00. Series is the last time to compare Sex as opposed to the baby I'm just as excited for this procedure. We're. Facing a little soft tissues where they're crevice That's it that's going to sever so fissures the muscles so fissures around here to day. So they you and the operation continue to me going to catch up with the patient later in the program and little story of my own from the operating theatre which I'll share with you next May come at a breakfast age 16. Conrad had breakfast all about it and how it works after the county's best travel news next. The Sunday the world will be marking the centenary of the end of the 1st World War era B.B.C. Radio Norfolk will have special programs throughout the day as the county prepares to remember we'll be live a woman Morial services meeting serving than those of the armed forces bearing the best bits from our T. Dance special and asking what Armistice Day means to new folks join us as Norfolk remembers this Armistice Day on B.B.C. Radio Norfolk is all part of the B.B.C. . Good morning it comes out of breakfast on B.B.C. Radio Norfolk 817 here comes a travel Kaley poacher thanks very much quite a busy morning on the sensor that should lead towards King's Lynn an extra 10 minutes coming in on the 8th 17 towards the pullover round about $847.00 from Durham towards north that's adding an extra 15 minutes from hunkering towards the honing a matter show roundabout you're heading towards nor it only won 40 on the crewman road delays towards the boundary Junction this morning and to get least an extra 15 minutes of the quite busy as well towards the boundary from the outer ring road. $847.00 from a cold towards Norwich an extra 10 minutes heading through the banning and stretch and delays towards green helmet only a constraint itself an extra 10 minutes there was a very slow on the avenue towards the front of him found out he can't updates me 080389732. Good morning it comes at a breakfast on B.B.C. Radio Norfolk and he knows that she spotted something quite curious I can't park his hospital this is something that I hadn't seen it's written that people are arriving and coming back and whilst you were inside the lady came out clearly at the end of her shift and I thought all right you know house and car came up husband you know she waved and I thought yeah that's really not up to come to pick her up no because he then opened his door left the engine running She then got in the driving seat he got out of the driving seat and when's the last of the star chef and I guess that must just happen in in but both pickings injections project as well and you know people do work together because that makes sense but you just think you know you face each other at breakfast table you face the you say hello goodbye over a steering wheel and that's it just shows you about every coming I think most people come into work with with a smile on their face or a great start Day them but the people who are leaving you can tell that's been the nice I'm actually quite glad to go home have practice get to bed have a few Haskett but that was that was so that I've never seen before is it is not even picking them up it's swapping over because we're both doing. Some both on shifts sounds like the secret to a good marriage. That Listen we just played this audio from the operating theatre of the hip replacement I'm going to be very honest with you I went into the operating theatre in my usual infuses ASDIC almost bullish mood I was very excited about what I was about to see and I've been looking forward to this for quite some time in fact she would we delayed it to make sure that I could do this and it was my personal request to go and see an operation and then Adam Gretton from the media and communications team here at the hospital was alongside me now Adam is a very sensible and experienced worker inside the N.H.S. And he knew better than to stay. And right next to the individual who's on the operating table and kept out of the way I on the other hand want to see absolutely everything and that we are wearing the face mask of course fully scrubbed up wearing these face masks and would you agree on the kind of restrict your breathing to the little. Yeah it's I think the theater environments not for everyone so there's a lot of there's a lot of noise there's different smells going on there's what you're seeing visually as well so yeah it's. Fascinating to see what goes on in the theater environment definitely So there was a high watching and very interested and when they made the incision that I was no problem with that whatsoever all the sudden I just started to feel little faint and I thought oh gosh and you have that awful moment when you think I myself because I could become a medical case here sprawled out on the operating theater floor so I said just to to Adam and to the the need to just Chris who you had in that report you might have edge against it outside anyway the scenario ends with you need that is Chris fanning me down with a piece of cardboard one of the other technicians Going to me Get me a glass of water and in the end I left the operating theater because it frankly made me feel just a little bit queer go back in there again and I went back in once and I think I left with about 20 seconds out to get me so it is a very strange environment but John he was doing the surgery and made some some good observations to you when you saw him yesterday when he said that it isn't for everybody and apparently a lot of medical students dropped it down don't they that when they get into the operating theater the 1st time they've experienced it yes I think we get a lot of medical students that come in into the theaters to see see what happens and I think it's not uncommon for people to feel a little faint from what they see that goes on there so. I think you've done a done a good job last in 40 minutes think that's a lot I loved in that just a couple things about that team what a brilliant team and how wonderful it was to watch them in action the thing that really stuck with me is we talk about and I said earlier the great thing about this hospital is yes the treatment yes the the science that goes into making people better but also and this is the key thing for me the way in which you are treated the way in which they talk to the patient and even when the patient is unconscious the. Level of care that they take over that individual was absolutely fantastic to see and the respect that they have for people is is absolutely wonderful to see and that's something that's really stuck with me from that experience that now this is access all areas are going to do this what we're up to Christmas we're hoping to go behind the scenes that Norfolk's institutions buildings charities I mean you name it and we're asking you for ideas of where we should go next to be looking over your text this morning where the people want to go what we do running this for the next few months at base is a city where we have ideas will go and do an access all areas say well that will keep this going as long as you want us to Derek's texted morning to contain the obvious access Olivia's place your studios Nick it's impossible for us to have an accurate vision of where you work how many people are involved even how big your work space is the only problem is you need an outsider to ask you want to explain because you see it every day and will probably not understand what your audience would want to name well actually that's a very good point we haven't thought of doing ourselves but we'd be perfectly willing to do that and I think you'd be amazed at some of the kit we've now got just had new studios to be good for us to explain that you know and also would be very happy to take you on to the set a little east as well which of course broadcast in the morning into the B.B.C. Breakfast news on B.B.C. One So yes we could we could take you around television and radio I think the reason we haven't thought of that is because from our perspective from my perspective having sat behind microphones from the age of 14 having worked in television it's just super boring. This. It's easy it's something you don't agree with it's from our perspective and I always find it very funny when people come into the B.B.C. And there they are forming over cameras and and studio anyway Well of course we could do that and that's not a problem at all whereas the people text or 3 double 6 recommendations sounding a house or standing in the state Nick Well I'm not going to say too much about that but I have been in communication with the royal household and all I'm going to say is they are looking thave really upon inviting me on to the estate hopefully one they will get there and not. Hearts will be there and text and she's left $31.00 says chaplaincy. Yeah OK keep these coming in. In terms of faces well not to say too much at stake but there is something in the pipeline in terms of access all areas which is quite exciting in terms of a significant building in Norfolk which we may be getting access to in the run up to Christmas as well which will be very special we can make that happen so we'll try our hardest So keep these ideas coming in triple 3 Start your message with the word north of that to the N N N who have been so welcoming to us this morning and the one thing that I really want to focus on this is quite exciting but I've said it evasion quite a few times in this this broadcast so one of the pioneering things that the enemy has done in the last year is to open up a special accident and emergency department for older people now the older people's emergency department here is the 1st of its kind in the country and I think it's fair to say that the rest of the N.H.S. And hospitals are looking at the end of them to see how this works the aim is to get all the people the correct treatment faster and have the specialist health care professionals ready and available to help is also designed to be karma and as friendly as possible for people with conditions like dementia. Has been to have a look I'm Lynn my son I'm the senior sister in and I've been here since we opened on day one which is December last year and just tell me briefly what is a pad it see a specific area of the emergency department for people over 80 and tell me about You'll see him how many people do you have on your team and what's the atmosphere like on a day to day basis when we're up and running there's my staff coordinating and I have a couple of nurses and health care assistant and we have quite a few medics which really helps because our patients when they come over to us are often quite frail they might be suffering from dementia so we all try and ease anybody can go in and say hello we offer them refreshments It's all very personal over here and it's away from the very noisy so apparently chaotic atmosphere you get over in majors but everybody that works here has got passion for working with older people. And that's clearly evident from all the personalities that work here they want to be here and they really enjoy it and I suppose when you're when you're dealing with elderly patients is the whole extra skills that you need to be able to do this it's making time making allowances often they've got vision impairments hearing impairments the environment so if we try and make clutter free in Dimension friendly as possible we've got large clocks we've got more bathrooms in across the word. We just try to make it as personal as possible and other hospitals in the country staff a kind of face of so many targets and pressures that they're just not able to do that and there was that how something like this she was really special it is and I'm really proud to be part of the 1st one and hopefully we can set the benchmark for other trusts but what we've found is by being patient centered and having that little bit of extra time we meet the targets they get seen quicker and more often than not they go home to where they come from which is the best place for most of them are hi my name's Dr Sarah Bailey and I'm the clinical lead for frailty at the Norfolk and hospital a patient that would arrive here what's a patient come here and what journey would they take one of the common things that we see with older people is that they fall so if a patient came in into the older people Z.T. Following a fall we'd make sure they've had no significant injury make sure the hips are OK make sure they haven't had a head injury then we'd look out what cause they're for so they'd have a medical review they'd have blood tests except and then we'd look at their medication to make sure that hadn't contributed to their fall and then we to get them seen by the early intervention team which consists of therapists physiotherapists occupational therapist to see what they can do what they can't do whether they need any additional help home and how they mobility is as well all impact as I've had had on the hospital is a home well I think we're seeing in far more patients than we were they were. They get an expert review we tend to see approximately 25 patients per day in the open area of those that come into hospital approximately 40 percent need to come in and have a hospital stay so 60 percent we're sending home it also impacts those 40 percent that come into the hospital because they've been seen by an expert 1st and that people know what's going to happen to them and their relatives know what's going to happen they know length of stay is significantly reduced. Or a nice rhythm a problem with my heart my. Very erratic you know. Unfortunately the obvious people to create I should. Call come in which are normally when you come into hospital you come into a very very busy emergency department you're hearing Opeth What's your experience been so far I was very impressed I couldn't. Really know what was going to come into this pub is lovely it's beautiful and they're very efficient very calm and they saw me straight away there are going to be some blood tests more assured. And I hope that things settle down for do things without doing stupid things or for a hero plaster. Trying to get a plaster on you here. It's quite quiet here isn't anything Slimmers it's probably . Much better than wards at night time well thank you ever so much and I'm sure that you thank you very. Well the rest the N.H.S. Is watching to see how this works and so far it appears to be a success at McLaren matter Szell says My question is why is it the older persons of agency department that seems a bit disrespectful elderly person see better I think older persons actually being more respect for the elderly person but I suppose I could argue why fixate on words let's think about what they're actually doing we're talking about where we should be going for our next access all areas and lots of you are pitching in with ideas Tim your most recent one was how to chew ideas from text for 6 to Norah Jack for especially air traffic control and the arch print center door but the print will in newspapers be a good way to get ideas they would like that OK keep coming in on triple 3 Start your message with a word Norfolk's data network rates apply this isn't it Conrad at breakfast on B.B.C. Radio Norfolk Coming up what it's like to run the whole of the nursing team at the county's largest hospital C N N N chief nurse will be with me in the next part of the program to explain the operation plus we're going to hear about the hospitals pets as therapy dog which is working with children who are patients here you can hear Caylee's lovely report on that before 9 o'clock this is Nick Conrad of breakfast 831. They come to travel thank you very much then delays in only a 17 told the police around about 10 as well up towards the hard. Gate and bridge towards the Queen Elizabeth roundabout all adding an extra 15 minutes on top of your normal journey time towards north an extra 15 minutes coming in on the varied paths the very busy on the Cramer Road heading towards the boundary Junction and then over the road heading towards the end roundabout if you can update me this morning 08097321. Radio no folks forwards. With just 4 this morning Christophe and England are building a commanding lead on day 3 of the 1st Test against Sri Lanka in goal their now 1944 they have lost Ben Stokes in the last half an hour bowled out for $62.00 but keeping Jennings is going really well he still $87.00 not out of gives England a lead of $329.00 with 6 wickets still remaining a Test Match Special Commentator Dan Norcross says England should win from this position this game now in a sort of phoney war stage of cricket lot of people aren't Test cricket irksome because of a long and currently we think that the head by 320 it's really a matter of time it's when are you going to be bowled out when are they going to declare when they're going to start getting into the Sri Lankans and they've got 3 spinners who are there to do the job on a crumbling pitch that they will be hoping and goal when they do get that chance he would think they were going to wrap up a rare victory looks like they're on course Meanwhile James Anderson has been reprimanded and given a domestic point for showing dissents to umpire Chris Gaffney during play yesterday and a cent now has 2 to merit points and if he gets 2 more he. Would be banned for a Test match nor a City defender Tim closer has been nominated for the championships player of the Month Award during October the center back scored 3 goals and set up a year's winner against Brantford but there's no nomination in the manager of the month category for Daniel Farka the Canaries won 3 of their 5 championship games during October instead Frank Lampard Steve McClaren of Q.P.R. Birmingham's Gary monk and Neil Harris who brings Millwall to Carroll Road on Saturday are on the short list and the Champions League Manchester United came from one nil down with 5 minutes to play to be eventis 21 ensuring a dramatic finish much to city haven't checked out the nets 6 near at the end he had stadium they haven't qualified for the knockout stages just yet there was a 1st city hat trick for Gabrielle Jesus including a controversial penalty given Sterling fell over after kicking the turf under no challenge a tall Even Manchester City coach Pep Guardiola admits the referee made the wrong decision to give a penalty. Was no planning to do with a like really to school in that situation where there was real clear where there was a he didn't realise the referee or the NS realise so he wanted me to conduct in there . Is no penalty in of course but you know V.A.R. Where the order is moving King from Norfolk will play Stuart Anderson this afternoon in the quarter finals of the Scottish Open bowls the faking a man made it through against Phil last coming from a set down to win in the 3rd set tie break King says he knew he had a chance of making it through if he kept his cool yeah I'm an upset disappointing to lose a 2nd is still set up or at the back but I want to say and or the 2nd or 3rd I have and end up losing that set I never plan A was standard walking play Sanderson at 1 o'clock this afternoon but more buttons Wayne will direct has been knocked out beaten in 2 sets by Perry Martin. Says that neither player really played to their potential I was probably still chuckling all over but Perry started join me to check them all over so it was more of a dogfight there. Just try to scrap for it to protect me and they are a chump they are going to have too much price and so the public jacked a very very much Ira favor or people today with things progress in his quarter final and are bulletins later today they make a state runs in the 310 Market Rasen its number 6 shows over England pushing on in the Test match 191448 lead of 330 Keaton Jennings is 87 not out Ben Stokes the last we could fall for 62. Good morning it come at a breakfast on B.B.C. Radio north at 837 let's get some weather for you Elizabeth Razzi it's a fairly decent day of weather today we should stay dry or mostly dry just the small child one of the showers out towards the West for its high in the morning it's felt the sunshine around tape it's quite breezy a cane southerly wind top temperature is up around 12 or 13 degrees Celsius just slightly above the average for this time of year so a pretty good day weather even night tonight will keep the clay skies for a while and cloud a bit with the wind picking up again and tomorrow morning starting of the day once more in mid single figures and then tomorrow a windy day but stay dry during the daylight hours with heavy rain on Friday nights and strong gusts of wind more details in half an hour. Good morning that comrade at breakfast on B.B.C. Radio Norfolk thank you for tuning in to Norfolk listen at breakfast and we've had one full access to the hospital this morning and my gratitude once again to the hospital management team and to the media and communications department for organizing this they really have given us a tour of the hospital taking us behind the scenes we've seen things the public would never see but I maintain that we could come up here probably on an annual basis would still be telling different stories which is which is wonderful this is an innovative hospital I keep using that word but I think it's it's really important I think we've backed that up when we've been talking about some of the the research that goes on here and especially the the older person's emergency department which is doing exciting and different things and the rest of the N.H.S. Is looking at what's happening and the results that they're achieving here at the Norfolk and North Hospital and the one the one point that I'd make again which I think is absolutely key and I've experienced this on a 1st hand basis here in this hospital in the Tennessee Department with that Flight 3 children but also talking to other patients here is that yes we can make a lot of that the drugs that it ministered or the procedures or the operations that are undertaken here but actually it's the staff that make this hospital and the one thing that I believe is the way in which they speak to you and I am constantly impressed the paramedics or nurses or doctors or indeed actually you know porters and cleaners who are vitally important in this hospital the way in which you are dressed as a human being with respect is so important now big interview this morning I'm going to introduce you to Nancy Fontayne because she's got a huge job at this hospital because she is the hospital's chief knows good morning good morning there good morning hospital's chief that doesn't mean a chief ness has a responsibility for nursing midwifery care workers allied health professional sex therapists. Pharmacy bar scientists so on the professional lead for all of those that surrounds competency that's right education academic development and involvement in all of those professions. In the future of health care such really exciting a very big job yes and then as chief national the lead for quality for safety patient safety bill so staff experienced off in Gage meant research so non-medical and in the medical education so all aspects of education working with all of all of the other stakeholders so my strategic role is very much around how we develop Norfolk and nursing would refrain health professionals are very much a prime part of developing services differently for people to know that you've worked for many years in health care across the U.K. So what attracted you to this job at the North cannot hospital because you've only been here for a few weeks yes it's 3 months actually neck this is my 31st post I was originally the Church of nursing at Wits crossness London and I had the privilege of making sure that whips Cross went successfully into the box health merger then became the chief now so it's Princess Alexandra Hospital Hala for 5 and a half years and I was the deputy chief executive there but I have to be honest and I told Mark Davis the chief executive it recently has always been my dream job as the chief Nassif the University Foundation teaching hospital it's exactly the type of organization that delivers innovative and state of the health health care and if you think about my job as a professional lead all of the stuff that I work with and develop they are part of the future so where better than a University Foundation has been signing my dream job as a chief now so it sounds to me that you're very ambitious for this hospital and stuff very much so because what we want to do is make sure that there's equity of access across in effect for patients that actually care is close to home and that we deliver state of the arts and innovative care cross every service I'm actually the people who got the answers often the patients and their relatives because they can tell us what works involving pressure it's a little surprising casement and patient experience is a very key part of the chief nurse role did you start your career in the. Yes as a mess. I'm actually a physiologist by trade Yes So scientists and so I've done other things I came as a nursing Much later I mean education and some a born teacher and I love research and I have a proper saw a real role at the University of Essex in leadership in nursing and Ruskin University so I have an academic role as well as being the chief nurse as does my counterpart the medical director Professor Eric attentiveness so that works beautifully but I also question only because sometimes when you're in management people imagine say it's a real shame that you can actually get out onto the floor again but I mean you can in a hostel like this because you have to walk out of your office and on the ward straightaway I'm really lucky I was one of the 1st consultant nurses for emergency measure care in the country I didn't actually leave clinical practice till 2009 so I find it really easy to be part of the clinical practice on a daily basis and everybody that knows me now knows that I'm not very good in an office and so I'm always out and about and I'm actually electronically tagged most of your time and I'm told to move on because I'm normally found in the clinical environment that's where I'm happiest with patients and staff and I have to say the staff or some at Norfolk and or H. They are really brilliant here and very keen to improve the care is great to the treatment it's great but you know always room for improvement and the staff really want let's talk about that improvement because you really want this hospital to improve over the next 5 years that's quite hard to bring about that really is a challenge isn't it quality improvement is everybody's business with artist of what job you do and it's all about service development with patients and relatives and caregivers at the beginning and this organization we've already set we're going we're going to go we're going to be outstanding R.J. To our journey to outstanding is 5 years where in years arrow we already have significant quality and programs going so that that's part of my role with the medical director which is really exciting but he says a big team here big ambitions for this hospital let's just talk about some of things that happen. Right now and I think this is lovely because we were coming out of a special time of year Christmas around the corner A Most of us will be hopefully at home with friends and family celebrating some people will be in hospital and you've got a really lovely idea for them this year which is for everybody in hospital we think is roughly about a 1000 patients 1200 patients we're hoping that they'll get at least one Christmas present but you need the public to get behind this yes some small and I believe we're the only organization to make sure that every patient adult and child has a present and on Christmas Day in excess of 200 patients and the staff actually wrap and distribute those on Christmas morning. But we're always on the lookout for presents especially men's presents we really struggle with those so please could you think cards at about that and you can drop them off in the West Wing about patience where I'm standing now. And I believe and then Orage trying station but please if you could gift anything small medium or large it really makes a difference to our patients on Christmas Day It's a lovely campaign I Dorsett my employ people to get behind that and to make a Christmas special for the at the hospital Nancy I wish you all the best thank you for your time this morning thank you for welcoming us to the hospital as well I really appreciate it and that will catch up soon Thank you Nancy from saying that he is the chief nurse in a moment we're going to talking to the volunteers because they're sitting in front of me and we cannot do this program this morning without talking to the wonderful volunteers who helped to keep this hospital going so they're going to be live on the program next this is Nick Conrad a prefaced on B.B.C. Radio north at the time now it's $845.00. Breakfast Radio Norfolk it comes trouble to you thank you very much well looking round on the senses at the moment we've got delays if you're heading towards King's Lynn on the $810.00 starting at least an extra 15 minutes on top of your normal journey time towards north also delays as well coming in on the crime rate towards the boundary junction and adding an extra 10 minutes the road as well particularly heading towards knowledge this morning pass the USA that's adding at least an extra 15 minutes on top of your normal journey time 12 Great Yarmouth no one avenue delays 2 of the works from the Philip Hill roundabout again an extra 15 minutes on top of the normal journey time delays both directions A 140 on the Ipswich road through long Stratton had reports earlier the traffic lights were out near to the street I'm not sure if that's still the case but just be careful on the approach to become updates me 080-389-7321. Good morning they come out of breakfast on B.B.C. Radio Norfolk now I want to concentrate on people who are at the hospital in a voluntary capacity because I'm wonderful volunteers here at the Norfolk and North Hospital as there is by the way the James Paget hospital in the Queen Elizabeth Hospital as well and Ellen is behind the reception here at the West outpatients area of the old near the waiting room so tell me the kind of things that you are doing what we may need here to help people find their way around the hospital and with a smile every day as you volunteer up there for only one day a week what would you get from it why'd you do it I love it yes I love it I wish I'd done it a long time before I've done it 15 years do you feel part of the team because you're very important to the hospital and your yeah poverty Yeah and in terms of this hospital and what it means to you would be asking people this morning to express what they feel about this hospital and there's been some wonderful texts and messages that have come into the program but how important this building is for listeners this morning what does this hospital mean to you well a hospital in the 1st in a lot of things keep reading that in the paper we're the 1st ones with to do this the 1st couple to do that and now it's the 1st hospital for the emergency operation . So yeah it's a great hospital to be working in I often say that the N.H.S. Is the closest thing we have in this country to a national religion because we all believe in it we feel very strongly about it but then a lot of people don't realize that they can actually volunteer it themselves and they can they get they can they can invest an effort on their own part to improve the N.H.S. And to help the N.H.S. Jean sitting alongside us behind this reception this morning Jean tell me why do you volunteer it's a way of giving back I have unfortunately had to have a few visits to the hospital over the years and I did train as a nurse but haven't been able to actually do nursing while bringing my family up so it's one way of giving back. And that really enjoyable you meet different people everywhere always something different to do and just enjoy always go home feeling satisfied that you helped people and hopefully made their visit to the hospital which isn't always enjoyable and it'll be easier for them to you to cope with it and if you share this with me but it's interesting people say they're going up to hospital I can understand that's not always a positive experience but this is such a positive place isn't it I know people think that when you say hospital there's negative connotations but this is a wonderfully positive environment definitely and almost always the patients are grateful we have a pulse magazine every quarter and every time there are letters in saying thank you so much for the way we've been treated so it's definitely. A good environment OK I'm going say something dreadful now and you can you can hit me if you wish to this might sound slightly offensive but I often say that I I love this county's gray army and by that what I mean is about my grandmother used to she says she's a serial volunteer she's a volunteer for everything and the value in volunteers mage or people volunteering actually on our time it is absolutely huge they give so much to various institutions the N.H.S. Included and other be wonderful the people who you know may have come to the end of their careers if they wish to give one or 2 days you can get so much from it and you can really help people so I think it's fantastic what you're doing and it's not just this hospital it's across all the hospitals in the region as well but I'm very grateful I think a lot of people very grateful for what you do at the hospital so I'm glad that I've been able to focus on that this morning thank you all so much thank you let's talk about youngsters in the hospital because we want to cover pets as therapy dogs on the show this morning we've talked about them several times over the last few years and here at the end in them they used to provide a bit of enjoyment for Pauli children who are impatient here and it certainly seems that the sight of a friendly dog can cheer up youngsters who are going through some pretty terrible things are OK poachers beat along. The box to me was to find out more. Real celebrities on the movie can know if you only have to spend 5 minutes with these 2 ladies they can get very far so without somebody stopping to say hi Of course I'm talking about. The pets is there hope you don't have Carol from the organization that Psystar pay is the leading charity in Europe that provides animal assisted therapeutic visits to a whole range of environments with dogs or cats they make people happy they encourage communication they encourage people to feel better to feel happier more relaxed they stress what's the reaction been like so far and tell me how this came about what we've been visiting in hospitals across the country for many years but this is new to the North African origin I'm really delighted it's taken off visiting at the moment on 2 wards but we hope that it will be extended throughout the hospital and the reaction has been fantastic really people have been very engaged they want to interact with the dogs and chat to the volunteers and we know both staff and patients have said how much better they feel by having this chance to make a lovely joke and most importantly tell me about the dogs we've got with us today well the dogs with us today very fortunate we've got little and large there are little beige one phrase who's called men say and she's 8 years old and she's been a volunteer with Pat for about 5 years now we've also got an 11 year old golden retriever who is has been volatile and with pup for about 9 years so they really have been a long time in the volunteering very professional in their roles. And the nice thing is that you got a large dog for people the chair bound and we've got a smaller dog. That's more portable for people that want bed bound that wants a little bit of closer interaction with them I'm 20. And I'm a pat dog volunteer and I'm here today at the hospital with my dog Abby Abby lives at home with me a society She's 11 and a half years old she lives with my other 2 Goldens. And chew. We have been doing. It for 9 yes what happens when you bring her in what's the reaction well it's just a delight for people really and it's so nice to see you know a smile on somebody's face when she comes to visit and mainly just to make a difference to somebody stay and after my visiting If someone says you know we just made their day it does make all the difference it makes her job worthwhile as well. So why are you here at the moment I'm never going to charge here on the Buxton what you have got a child on the box and what with complex house needs so we spend quite a lot of time on the ward and see someone like the therapy dogs come in I mean what's the reaction like when they come in I think it's just a break from the medical side of things for our kids it's something there is pleasurable and fun and doesn't involve the medical side of their care really so it just gives them a chance to have a bit of fun and what's the reaction like when they come in I think my son certainly reacts to the joke see he gets excited or it can calm him down depending on what movies in and in the 1st place so it's valuable and very therapeutic thing having animals around must be valuable for a place like here I think especially because my son is deaf blind so the fact that he can touch the dogs on the back and feel them and they can breathe on him and he can feel the heat from the dog is a real sensory experience for him dogs go up to the patients and just a quietly stand by them or sit by them and let the patients approach the dogs in their own time are going to get caught. Oh I love my job. Reporting now Brandon has stopped me in the reception of the outpatients West apartment here at the and then hospital and he wants me to talk about a headline that I gave out yesterday on the radio which was about the lack of radiography us and that's what you are so today is National Radio prefers day yes us correct share this morning I woke up to find an email from my lecture telling me that if we could sell at least one person about darkness a gradual fever that would be great and as a story in a hospital for or better opportunity to tell you of all people we have problems like did you stop me this is really important because the headline yes they said it's actually delaying every day procedures in the N.H.S. It's a it is a shortage which has a real knock on effect. Yeah so I hear on our news in this trust we're now training more a joke of his to do more senior roles which is required to release or reduce the waits and so on so that here at the moment yeah it's really good to focus on some of those roles I think people's When you say hospital they think of you know doctors and nurses they don't think of all the other professions behind which are the foundation for a successful hospital you've got an interesting story because this is not how you started your career you worked in the offshore sector why did you change those many reasons that let's me changing really are kind of was unhappy doing what I was doing offshore. I wanted to help people who want to do something good for a living I mean what better way to spend your life and helping people really. On the trials many different avenues of nursing paramedics dieticians radiography and in the end radiography really stood out for me is as is the best profession move with the most opportunity in in the end Archos range in here I am if you're about to start a day shift now so I guess it could be a very different day this week or a nice is no no 2 days of the same thing you know is there's so much varied work in radio 3 No No 2 days old same it's great to working in the dental department be doing a mix of. Extra oral and intro all examinations which is which is great. But you could find me in the emergency department we could be doing outpatients impatience G.P. Lists for actually clinic work there are many other clinics not to mention for all Skippy you've also got of course C.T. M.R. Oil to sound you know really is a broad profession it's great running great to see a great advocate for an important part of the N.H.S. And I wish you all the best you take care thank you so much there goes Brad and and I say Happy national radio for the day is your day Brad. To see if he goes off to work as we approach 9 o'clock on the Conrad or breakfast. To travel thank you very much is very busy morning on the sensors heading towards Great Yarmouth you're looking at at least an extra 15 minutes on top of your normal journey time that's on lawn Avenue towards the want some photos Hill roundabout towards north sea lanes in on the north towards the end Dion roundabout the chroma road as well heading towards the boundary junction on the in very busy part of the U.A.E. This morning as well towards Kings in a very busy morning as well be $810.00 routes towards the south Gates roundabout and travelling between the Hardwick and Queen Elizabeth roundabout will be those adding an extra 10 minutes on top of your normal journey time the gates and rode into wards Lin's adding an extra 15 minutes if you can safely updates me on your journey this morning the please do the number is 080-389-7321. Thank. You so if you price thanks Nick police have launched a murder investigation in Great Yarmouth after a man died from serious injuries late last night officers were called to south Market Road at around 1022 reports of a stabbing there they found a man in his fifty's who was rushed to the James patted hospital but died on arrival a man in his sixty's and a woman in her fifty's both from the Great Yarmouth area have been arrested on suspicion of murder and being held in custody. A pilot scheme to help people in Norfolk at home more quickly after being hospitalized says it's dealing with an increasing number of homeless people at the North canards hospital district direct was started by south Norfolk Council a few months ago to help people with things like handrails benefits and accommodation so hospital beds can be freed up and patients can recover more quickly it's now having its funding extended until the spring Cowan rose an officer at Southall for council says they're seeing more patients with nowhere to go certainly see an increase in homelessness within the hospital and we've had really good referrals really quickly from each of the wards and we have been able to assist lots of people to find accommodation because the last thing they want to be doing when they've been in hospital is being discharged back to the streets the Prince of Wales has said he will stop speaking out about topics he feels strongly about when he becomes king he's campaigned on issues such as the environment for decades but speaking in a B.B.C. Documentary to mark his 70th birthday he said he would operate within constitutional parameters. As the film's director John Britt can't said he'd ask Prince Charles how he felt about being accused of meddling in public affairs see bridled a bit at the word meddling and said that he prefers the word motivating although he went on to say that if it was meddling to talk about his concerns of the inner cities and his worries about the quality of housing He said he was he was very proud of it but he then went on to make the point that he regarded the role of king as being quite different from being to the throne the head of the food giant monsters told B.B.C. News it was it does in Britain will stay in Britain after breaks it the company has previously warned of an increase to the price of its chocolate.