These will leave that campaign to remain a Labor members will vote only issue later also at the party conference in Brighton Labor will announce plans for free personal care for anyone over the age of 65 it would go towards supporting people if they need help with basic tasks such as washing themselves and eating a managing call later charged with murdering a young woman whose body was found in woodland in Staffordshire detectives believe she's 20 year old Keeley Bunker who was last seen in San worth on Thursday it's claimed a housing crisis is affecting more than 8000000 people in England the National Housing Federation report includes those affected by a high prices poor quality housing and a shortage of properties and many birds from the organization we see people who are living in overcrowded. People who are unable to afford their rent to them little kids or people living on unsuitable housing as well as those people who are living in poor quality homes or risk of homelessness the government says housing is a priority with 430000 affordable homes delivered since 2010 and Phoebe want to Bridges won 2 Emmys for her comedy series fleabag Game of Thrones has 14 nominations at the annual awards ceremony which is taking place in Los Angeles with supporters Betty livable ever attain a 5 point lead at the top of the Premier League after beating Chelsea 21 and Stamford Bridge I can flip side have now won all 6 games since the start of the season and he says he's pleased although their performance was an impeccable Meanwhile 10 man Arsenal came from behind to be Aston Villa $32.00 only going to social says he's staying positive and he wouldn't want to be anywhere else Manchester United lost to known to West Ham they haven't won a way from home in the league since February Meanwhile wolves on Crystal Palace finished one all in the Scottish Premiership Celtic with 31 win is at home to kill monic they're also winds of ranges and hearts England boss Eddie Jones says he really liked his players attitude but the performance wasn't sharp enough they beat Tonga 35. 3 in the rugby Well Cup opener towns and cities Scotland side lot energy they lost on in 273 while Wales face Georgia next with full build up on 5 Live from 11 am and for always Sebastian Vettel won the Singapore grown pray with his team 2nd his 1st win this season has a cloud was unhappy with Ferrari bringing Vettel into the pits to change ties before him as it cost him the late this is b.b.c. Radio 5 Live on digital b.b.c. Sound small speak. Ill of the weather rain will continue to push across northern areas overnight elsewhere mainly try with but with some patchy mist forming further into Monday many places will start off largely dry with sunny spells but more rain will push a prom the south west into southern and western parts staying mainly try and Bryce in the east. On the haul often are if you haven't heard that line is podcast on b.b.c. Sounds quite frankly when we go with the biggest names in entertainment culture and the arts are some of our recent guests Chrissie hind common Kaino Gary Lineker gonna get the things on the album that you can. Only so many by all the bouncing gives along on me when I was all gone. And you know over 100. The headline is podcast listen and subscribe now in the free b.b.c. Sound. This is all for naught in 5. Coming up in this hour of the programme for a Monday morning phone and there really is only one topic that will concern us and that is the apparent difficulties that the travel company is we shall hear very shortly whether they'll be able to survive or whether they'll entered ministration of course as an impact on the hundreds of thousands holiday makers. Who are enjoying or should be enjoying their holiday right now but there'll be many many more people listening to this program who are affected by know me those who have relatives who were on holiday but also if you've booked holiday with Thomas Cook as well what should you do now there are so many questions around this is up to you entirely You can call us on 80859096930080085909693 ask or expect anything that you want to us move 1st let's get the latest news on this wake up to money and it's a just in Bones is with us we're expecting in an announcement anytime soon Justin and we had one g.s.a. Just in the last couple of minutes had it Dawson the Civil Aviation Authority has put out an announcement I'm just reading as I'm talking to you Thomas Cook has ceased trading so all Thomas Cook flights are now consoled customers in the u.k. Yet to travel must not go to the airports the civil aviation authority to launch the biggest ever peacetime repatch reaction and customers currently yoga see should check Thomas Cook dot ca dot co dot u.k. For advice and only go to the airport once they have an alternative flight confirms . They've also put out a helpline number which I'll give out in a moment Datsun give people a chance to get their pen and paper so it's been confirmed Thomas Cook has ceased trading the world's oday sed Torah operates began about 180 years ago ceased operating it employs about 20000 people about 9000 of those in the u.k. And had been in financial difficulties for some time talks have been taking place yesterday to. Trying to save the company but those are understood so broken down later on and the announcements just been made that the CIA's began the largest peacetime repatriation and Thomas Cook has gone out of business. To give her that phone number I'm sure they'll be many people who are concerned even as we speak down yap so the number is 023-030-3280 extension 0 that's oath 303032800 if you are brought as most of those affected will be it's 004-417-5333 extension 0330 that's 004-417-5333 extension 0330 the website address again is Thomas Cook dot c a a dot co dot u.k. And so the CIA is launched its repatriation it will take a couple of weeks it is telling people not to go to the airport until you are advised to do so they will bring everybody home who is a Thomas Cook passenger it just might take a bit longer than your original flight was shed though we understand. That hopefully today certainly they will be hoping to match the Thomas Cook show jewels so people are Jews home today hopefully should get home today it's just going to take time for this to happen and they're just urging people not to just turn up at the airports the chief executive of the CIA Richard Moriarty said that news that Thomas Cook's collapse is deeply saddening for the company's employees and customers and we appreciate more than 150000 people currently. Will be anxious about how they will now return to the way the government has asked us to support Thomas customers on what is the U.K.'s largest ever peacetime repatch reactions so . It's underway indeed and I'm sure many people have got questions to ask. But for a phone in this morning anything you want to know about Thomas Koch the collapse of more people who caught up in this should do now the number to call is 008-085-9096 extension 932 stay with us for a moment or 2 just in less introduce Simon Calder of the independent Where are you at the moment Simon I'm at the arrivals area Dawson of Manchester Airport have been people coming in on Thomas Cook flights throughout the evening they are if you like the lucky ones they will be asked people to fly on a Thomas Cook flight will be actually arriving here shortly after 7 am from across the Atlantic planes are already being impounded Manchester Airport has put a notice of detention on the Thomas Cook aircraft basically saying the bill hasn't been paid for airport charges and this plane is staying here until that bill is paid. They've they were selling holidays and till just before midnight I know that for a fact because I bought one just to test the system and I was well for a while proud owner of the whole of the 587 pounds going to coffee when I'm in October that won't be going and much more importantly neither will about a 1000000 other holidays for people who have paid in advance in good faith for those trips so terribly sad night primarily for the accidents. Staff of Thomas Cook are effectively getting off planes are finding out that their jobs are no more but all safe people particularly planning to leave in 3 hours time or so from here in Manchester maybe on their way to the airport listening to this now and realizing that their dream holiday has turned into a nightmare. 88590969308085909693 I'm sure you've got questions for Simon and he might be able to help you out of your predicament 1st let's get Chris Ewing Crawley case Chris Yes. Good morning good morning to you May I know you can't remember. I kind of been up all night but I came. To and I have a job and obviously now I think. My line manager technically a couple of hours go to college so I do I think or it's a compilation. Of a couple of hours I previously worked the monarch so it's kind of almost a deja vu situation for me. Yes sorry sorry I was going to say Chris I'm so so sorry awful to have been involved in 2 phases and. Thing is. Of course. It's a terrible time in September to be looking for work as you will know payday you managed to get off the monic and the only thing I can say to try and make things better is that you and your colleagues are being absolutely fantastic every time a drive we do you know that you will get. New jobs sometime soon but it may be a tough old month so I'm so sorry. We I think. I landed around 3 o'clock the south name. And I just kind of in turn again I was just going to like my i Phone on the couch like around lunch time and it's kind of a. Panic situation if I'm honest. I'm not just on a bit off when I can call almost the the the tech come it's I don't recall but more. From the base manager not tech temporary in the couple of hours guys decide it's kind of been. Almost down the line very slowly I was kind of expecting it. I trip to the crude oil prices but today I did my job and I love the Catholic and my crew operates the weirdly the most professional and honesty sound that some of the critics will have to the Thomas Cook for a long time some of the Caribbean after 28. Your passion a lot in the industry on the small islands and the just that the intention has always been just to give people a really great holiday and even up until the last act of course let let's let's face professional as we've always been on the story stop it ended like this. Most certainly is. And do you feel Chris that you can kind of point to anything particular the cause or is it simply the fantastically successful ones like Easyjet get we have to weigh your based becoming absolutely dominant Sadly the good old traditional package of the operation is. Going to struggle. They want to change. Very like a party in terms of a low cost. As well as package holidays. It's. Almost an institution or company. Thomas Cook couldn't keep up with the competition and I think it's kind of the mainstay of the down to the whole package holiday. Come in with a quick 29th of August Sunday is almost. What was so I was going to ask what was the mood Crusoe among the passengers that you flew in on Sunday. The passengers and the passages that we flew out I think it was small. It was kind of. And I kind of I'd say How often are a lot of them are very relieved because they were going. Express all. My stopping the people. They've been saving for a dream holiday for somebody with some cases he is days I've had passengers on board. Lining up for working at. The There is a kind of what. Could pass and chase you have to think about if you fly yesterday Ok I have. A couple of days Tomball good I'll fill in a little. Kind of like it's deja vu for me however as people spend thousands of dollars and thousands of pounds I'd save. On board today. They call the lucky. Convicts that. I had some questions along the lines of How are you going to holiday However that was coming on line. Talks are ongoing hard based on Enjoy your holiday have a great. I'd like to pay tribute to the crew that are on board with me today they are very professional until the last. Small and calm I would say is kind of the late. Softening they just have to face uncertainty and anxiety of when I can get home. They get was given about occasional. Paid thousands of pounds and the anxiety has ruined the hunted a sickly. Chris we heard. A this is literally just come on the Press Association an apology from the chief executive of Thomas Cook Peter Frank house. The 2 operators collapse was a matter of profound regret as he apologized to the company's millions of customers and thousands of employees what's your reaction to. Some My my my reaction would be . I said early on I I I I echo what Simon said. I've I've read some of his comments where Thomas Cook Airlines is kind of try to launch yourself at a low cost airline and also at the same time trying to be a package holiday operator. My comment there are some of the really great people at this company might some of the crew I work with I'm Ali my. Some of the crew to work the calmest hook up in that the 20 years. I feel both of them. We're monitoring this a lot come a lot people who. Previously were among it has transferred over to Thomas Cook and to other companies. And it's it's almost there's a lot of very great people working for the company you have a long time this almost a matter of not it's a small matter of when a company will file a tax holiday from the 9091 and the Kaiser. Preferred Thomas Cook. It wasn't when it was a story it was when. It's a matter of the industry has signs a lot of people will go out there and such the best. Really. Directly that I tell you make a deal and I think the industry has changed in flexibility sometimes has as has not helped. Chris thank you really appreciate you talking to us Christian cruelly the who is a member of childless Cook's cabin crew give us your reaction to the news this just coming in the last 20 minutes we've learned that Thomas Koch Britain's oldest travel agent if you like of 270 years has collapsed many tens of thousands of people if not hundreds of thousands of people have been affected Well hundreds of thousands indeed because there's 150000 Brits who are on holiday as we speak and few hundreds other thousands of people who are Brits and holiday books with Thomas Cook and many others many many many more people who booked solid days from now Thomas Cook the travel agent of the tour operators has collapsed now speak to. Understand tourney that you are directly affected by this because you're overseas and your holiday was booked which I was good right it's actually we only did the plane tickets and I mean California United States Yeah and. You know our fly out Thursday and now I will say this I just called their airline hotline u.s. Customer service number and they said they're still flying Are you saying they're not flying at all just or are just the packages are closed down are expert Bob Simon Yeah yeah Cheney the they are actually technically still flying because the whole lot of flights coming in from places like the Caribbean and less of. Vegas into here at Manchester airport but those flights will not be continuing the company had to cease trading it will not be operating on sorry to say we are flying out of San Francisco to mention our flying over San Francisco to Manchester right Ok so here's what you do at the moment nothing because you are flying what on Thursday you said correct in 3 days by then you will have so-called rescue fare is put into place I hope that will be airlines such as Virgin Atlantic saying we will fly you instead it could be United Delta American. Ways offering you an out of connecting flights and they should probably say if you're trying to if you can show us that you were booked on Thomas Cook we'll do you a deal the worst thing you could be right now is is go online and buy some really expensive tickets because they should be cheaper ones at a market for me I'm glad you said that I actually just did that and canceled that when I called their u.s. Hotline and they said oh no we're still flying I just canceled tickets that were triple the cost of my Thomas Cook. Tickets Ok there are no guarantees but that's generally what happens and if you. Was out with Virgin Atlantic or somebody else I mean the worst or least that you'll need to buy them right now is you might want to. Sorry that was the hail Yeah no that was what Cale am and but it was like their closeness to the schedule that we have you know you got to go what you have but I'm committed to being there by the 28 you know for my son's wedding and I'm going to be there one way or another right. Ok well you can always try to be down on line and I will if you personalized advice Whereabouts is the happy occasion taking place I mean it's going to be in Manchester. And I forget the name of the hotel of. Him but I didn't to do about the name though so I was just thinking of running through you know usually it's the broader the says get me to. Write it and that's why the event is over there. But it's the in-laws a saying that well we're not I genuinely feel for you it's a stressful situation I imagine as well as you hearing the news of the collapse right yes. And you know mixed reports all the all day long you're going to fly they're not going to fly only the 2 are packages are gone or they're not gone and now we know that they are but I guess officially they're still flying until what every plane lands and then they're not Ok. So you know. It's only the local time here to Alice go after midnight there were still are showing people on social media that they were still operating normally I guess by that stage they're right but they had to keep saying it terrible terrible time but you'll get here and if if I'm wrong and the flights to Manchester off them luckily it's a real buyer's market at this time of year to get he crossed to. London Heathrow it's 3 hours on the bus it's not the most fun Eve ever had but you'll get to the waiting Yeah I really appreciate that showing good luck and dealers know as and when you get to the wedding on time as you will I'm sure. It will be great just inform our listeners subsequently that you made it on time as it were. Who has to get to a wedding in Manchester by Thursdays in Santa Rosa in California at the moment and one of the many people who is confounded because of the situation they finds itself in the regards to the Thomas Cook collapse Thomas Cook the tour operator has collapsed there's been reaction from the government's transport secretary Grant Shapps who says Thomas Cook's collapse is very sad news for staff and holiday because the government and u.k. See double a which is a Civil Aviation Authority obviously is working around the clock to help people contingency planning has helped acquire planes from across the world some from as far away as Malaysia and we've put hundreds of people in cool senses and at airports but the task is enormous the biggest peacetime repatriation in u.k. History so there are bound to be problems and delays Please try to be understanding with the staff who are trying to assist and what's likely to be a very difficult time for them as well indeed something like 22000 star of of Thomas co. Look will be affected by this collapse effectively they've lost their jobs let's speak to Cathy in Oxfordshire Good morning Kathy a good morning appreciate the call you have you want to talk directly to Simon Simon Calder travel expert about how you've been caught up in this. Yeah quiche. Go ahead go ahead Cathy Ok. We have got. A church service Cook That's right so actually with easy chat I don't really know whether or not we we will be able to try with each at or not well that's a really good question there will be a number of people in your position and certainly for people who are already out in various resorts who are booked on. Flights as many people. They will just be coming home normally on the actual flights I imagine that in your position when he going away are you going we're getting launch each day aren't we going to party chairman. Ok. So you've got. Me to Tuesday tomorrow do you hope if you go. Tomorrow right Ok well you are going to need to get on to. Easy Jet. If you've got the easy Jet booking reference if you're going to manage my booking I don't think they can see a way they would cancel your flight so you've got a 2 stage thing I'm pretty sure you could kind of check in now get your boarding passes and you will be on that flight because they all shared your flights they operate in very very good financial shape but then you are going to have to sort out the accommodation that would be involved. Paying for it again because you're kind of one of the lucky ones within the vaults booky and you should be able to get there but the Civil Aviation Authority at this stage is not going to say Ok Kathy we'll give McCollum We'll pay your bill you're going to have to sort something out in terms of the accommodation and then when you get home to I can imagine you're really looking forward to a holiday when you get home you will then need to talk to the CIA and say well. We were covered by at all we did everything we could to me here is the losses we've had to spend this much extra and please refund as I can think of as soon as you get receipts and everything that would be much improved with that which I went on to be my booking with each at. That booking to start with an h. Because out of the Thomas Cook Book it doesn't start with an age where you already have. You know parts of bread you don't need to. Be. Ok you can you can check your booking because on those boarding passes there will be a number beginning I think with just grabbing my love most recent easy Jet boarding pass here and. See what it says. Booking reference begins with an a. 6 That is stroke numbers and you can use that reference from your booking the firm from your boarding pass to check that. You are all still booked on that so I don't think you actually need to go to easy I think you are already booked on it but you're going to have to do a bit of work on the hotel I'm afraid however obviously they'll be rooms because obviously one of them's got your name on it but I shouldn't expect the accident Turkey show today I will want to give that to you for nothing in the hope that he might get some money from Thomas Cook's administrator is. Now we didn't think so we thought we'd probably have to read that if we've got the flights at least that's one thing but it's actually the main think is that it's going to be the people who are desperate to leave now they're going to be in real real problems just trying to get hold of any across seas so that's that's the battle and if you have a lovely time when you get there thank you very much indeed good luck Cathy really we always see the best with cats. In order to ensure their number sure there are many many many people listening or in a similar situation if you've got a question for a travel expert Simon Calder then do feel free to call him now 188-590-9693 with regards to your bookings your holiday plans and if your holiday or you know somebody else who is at the moment and has been affected by the collapse of Thomas Cook as well 808-590-9693 bear with us patron sources will come back to you straight after the latest 5 Live headlines now with new cat food from digital b.b.c. Sam's Snuffy. This is b.b.c. Radio 5 Thanks Don as we've been hearing Thomas Cook one of the world's oldest travel operators has collapsed after failing to reach a deal on a rescue plan the firm will stop trading a media late living around 600000 tourists abroad on the holidays and $22000.00 jobs at risk the Civil Aviation Authority will now trigger operation master home to bring British travellers back to the u.k. In what's expected to be the biggest ever peacetime repatriation Jeremy Corbin faces a key test of his Bracks it strategy at the Labor conference later members will vote on whether the party should back remaining in the e.u. Mr Coburn has advocated staying neutral until after the general election Labor's also promising free personal care for anyone over the age of 65 in England it would mean those in need would get help with dressing washing and preparing males and Phoebe will abridge has won 2 awards at the Emmys for Fleabag leading comedy actress and best writing of a comedy series with the sport we'll get reaction from the opening matches of the Rugby World Cup in a moment but 1st a 100 percent start to the new Premier League season 6 wins from 6 and 15 league wins in a right not bad stats for Liverpool they continued death form with a 21 win at Chelsea John Alexander. In order to mean I had put Liverpool to nil up in the 1st off that manager Yakin cloth fell his side should have been out of sight before in goal like counties goal lead to another the thinnish don't finish the game off and it's clear not only at Stamford Bridge body especially here but the goal they scored before that there are a lot of chances we defended very well we could have scored 2 more goals directly after halftime but we didn't and so $21.00 came on let's go over and that's what both teams did well. Free kick out 10 man come from behind to be Aston Villa 32 only going to socialises the team a feeling flat's off to losing to now to West Ham they haven't won a way from home in the league in 7 months wolves in Crystal Palace finished 10 in the Scottish Premiership sells it with 31 win is at home to kill monic ranges secured a foreigner when I was saying Johnston and Hearts came from behind to beat Ted's and Sheffield United Chang panic hits a 90 full minute when at to be top flight level $32.00 in the women's Continental League Cup Now England rugby coach Eddie Jones has even felt the spirit of 30 times that bonus point score in the eye opening World Cup match they got off to a stuttering start with a 353 when I have a tonga and it took them into the 77th minute to deliver the 4th try to through Luke Callan Dickey Jones says that patience was inspired by special visitor in the build up of every Pena during the late up to World Cup We've had a number of cages and special guests in and one guy was lucky enough to having the Salix Ferguson One of the things he always said you know he was renowned for his team mate when at the in time and the message was paid Tyson and that's what I enjoy the Vatsim today there's nice on the paddock we just kept on trying good rugby and the try comes Ireland also runs a bonus point beating Scotland 273 but did that performance live up to that world number one ranking while his coach Joe Schmidt thing was in the 1st half because I've got massive respect for Gregor and Scotland and I think they are a team that will be very. Very hot the ball lighter in the tournament and maybe we got them just early enough in the tournament that they hadn't quite hit the straps wiles of the next time nation in action they played Georgia in 5 large spool has full coverage from 11 am Ferrari Sebastian Vettel won the Singapore Grand Prix with teammate Charles like last 2nd his 1st win of the season however Leclaire was unhappy with Ferrari bringing Vettel into the pits to change ties before him because it cost him the late you have to accept it basically it's very disappointed from inside the car obviously I stick to the plan today I had to slow down obviously to try on clothes for the other guys don't have the between the open and at the end when I started to push I did not expect to be undercut by by Sebastian England's Dani when the p.g.a. Championship at Wentworth by 3 points after a 5 on the past 67 on the final day Spain's general 70 to finish 2nd in Great Britain playing bronze in the team time trial mixed relay at the road well championships in Hamburg and that's the latest from the. B.b.c. Sound music radio for. The way predicts that by 2025 half of the world's population will live in war to stress Daniels. Said we're asking. What happens when you burn out of water. Beyond Today poll cost one big question about one big story every day download the free b.b.c. Sounds app to listen to this is b.b.c. Radio 5 Live available on the b.b.c. Sounds are up all night with Dawson attaboy the news of the night is that the travel company Thomas Cook has collapsed in the last 35 minutes or so we have this news confirmed so it means a 22000 employees will lose their jobs and tens of thousands if not hundreds of thousands of other people are affected all around the world see the results all around the world of people still away. Thing to see if the bookings that they've made a head of time will be on a door they'll be able to go on their holidays in the future as well because the travel expert Simon Calder with us if you got questions for him then feel free to call us on of 808-590-9693 texted morning 85058 or up all night at b.b.c. Don't go don't you code any queries that you have a few likes to queue for a number of the Mo and we'll call you back if you're calling from overseas then Fu free as well for now though let's just get the latest on this news from Simon Jones our correspondents Arman g. Have more news on this collapse you know the statement from the civil aviation or thorough makes for pretty grim reading it states Thomas Cook has ceased trading so the results of that is all Thomas Cook bookings including flights and holidays have now been canceled now the number of people affected we think around 150000 British holidaymakers a currently abroad on Thomas Cook holidays possibly up to a 1000000 people have bookings for future dates So what's being done about it well for the government and the Civil Aviation Authority the immediate priority is the people who are abroad on holiday and getting them home now it's going to be the biggest repatch ration of u.k. Citizens since the 2nd World War the Civil Aviation Authority admits this is a huge task a huge operation some disruption is inevitable but the people who are brought at the moment they are being told they will be flown home the CIA has chartered around 40 planes which will be used as part of this operation and people we flown home as close as possible to the day that they were originally Jew to fly before Thomas Cook went bust. Simon for now thank you very much no doubt was reach you later on during the course of the program as well this is a fast moving story where hoping to speak to somebody from the Civil Aviation Authority very shortly and Peter in Sussex I promise you will come straight to bear with me I just want to ask one quick question Simon called Simon what Simon Jones said that up to there might be opportune 1000000 people who booked holidays or travel with Thomas Cook boat now can al can any company that has had a 1000000 bookings collapse I don't get it well because the travel industry has always been a so-called cash positive in the sense that you take the money in weeks months sometimes every year in advance and you don't actually have to deliver it until people turn up at the airport such as here at Manchester to go on holiday and fortunately the. Situation is that. That's perfectly legal if you believe you're going to be able to deliver the holiday and clearly up until midnight Thomas Cook did do that because it was still selling holidays. You just take bookings you're very much open you can turn it around the thing you absolutely don't do is stop taking bookings because if you did then the whole thing with them would quickly fall apart you're relying on cash coming in and then you settle the the bills further down the road to my raising we're talking here on the another 23rd of September is because September is a really cruel month for the family industry yes so I'm just bear with me in hopefully you know I can now talk to the spokesperson for the tsunami variation Thora Richard Stephenson from the is with us Mr Stevenson Good morning and thank you for taking time out and told to us. Morning 1st of all what's your reaction to this announcement. Has ceased trading Well of course and we all very sat by this nice it is such a shame that a company with such heritage has ceased trading and you know everybody here the CIA has everybody who has worked at Thomas creativity is very much in my thoughts and we are now launching repatriation operation to bring him more than 150000 people who are across 18 countries so we are focused on what you know operation this morning I'm making sure that we do everything we can to help and is it the government the saucy to do that the government is also c.a.t. Step in to run this repatriation program say we are now making sure that we have aircraft in the right places around the world to launch that repatriation program and t. Bring people back to the u.k. 150000 British It's estimated are on holiday all of those books with Thomas Cook at the moment so there's been much made of this fact and even the trolls was mentioning this is the biggest reproach relation of British citizens since the 2nd World War Is that how you see it as adults absolutely how we see it and we've been working very closely with the home for transport on this 2 years ago we very unfortunately had to manage the repatriation following the administration of Monaco lines and at the time that was the longest repatriation effort this is a much bigger operation and now unfortunately we also have that. It will become famous for being the largest repatriation since large peace time repeats ration how much destruction is that going to cool. While the other more than 150000 people are across 18 countries. And we are now making sure that we have the right number of aircraft probably about 40 at craft to operate one of the U.K.'s largest airlines effectively for the next few weeks and that will be some disruption and you know we have set up a website to help everybody impacted by this and people can find that it Thomas could see a dot co dot you k. That's Thomas Cook Ca to the u.k. And that website will give passengers the customers all the information that they need to find the information on a new flight back to the u.k. It also has some other helpful information and guidance for people here on caught up in this situation would it not have been just simply disruptive for the government to build the company for 200000000 pounds Richard needed. Well I mean you'd have to ask the government that that's not ready for this I mean we effect is very much on the repatch aeration program that we're now launching make sure that we've got the aircraft in the right place making sure that I website is up and advising people we have a cost center as well that people can reach 183-030-3280 series and we just want to make sure that we're doing everything possible if the course of the next couple of weeks when Thomas Cook would have slain more than 1000 flights to do everything we can to help the situation to bring people back to the I understand your diplomacy but even I can look at the stats of Big 150000 people many flaws it is going to bring about is she proves that just a couple of children really good and the amount of destruction is going to cause as well oh yeah most people can see that what why why doesn't why does the government bail out these companies surely it's something that you understand as. Well as I said you would have to put that question to the government it's not a question that I can answer you know I I don't where for the government I'm not part of that. Decision making process is something you would have to put to them as I mean do you have any questions for rigid students I do Bridget if I may Good morning to you and I'm very very sad about what has happened very quick technical question the operation very complex but from what I've seen in previous episodes it is very well run are you going to be operating long hole particularly across the Atlantic to places like you're making to Mexico to the u.s. Or are you going to buy capacity on shuttle flights coming in from that side that's a great question and we are teaming up with the airlines to operate some of these flights we operating with their lines say going to be dealing with people who are currently in places like Cuba and we are going to be teaming up with a transatlantic operated t. . Make sure that people can access seats on transatlantic flights say we won't be operating many of those flights across the transatlantic right Ok one question which I think a lot of people will be wondering you've got these flights flying out from the u.k. Empty bringing people back why can't people fly out on the bus I mean this is a repeat reaction program that we're bringing people back to the u.k. And when you have one of these repatriation programs we have to make sure that we are using Croft as best we possibly can and ensuring that the turnaround times are as tight as they possibly can be to make sure that we bring as many people I mean most quickly as we possibly can we are not running any outbound because as we get into the 2nd week of this operation the number of people that will need to repatriate back to the u.k. That will start to decline if we continue to take people out then of course they'll be more people out there to bring back again and that's something that we simply cannot be. If I may just have a very very quick final question to something that Dalton actually mentioned. I think just before you joined us how can any company have this many of its bookings and more particularly how come just before midnight Thomas Cook was still selling holidays who's at the fair thing to be doing well again so I mean I'm sure there will be a time for all of those questions but right now we are an hour into our repatriation program it's the biggest thing is the biggest repatriation program ever run and we really need to keep a focus on that settee for the next few days but I'm sure you and I'll be talking about this in the days to come I don't doubt. Richard No apologize just one far no question look you mentioned that this is the biggest peacetime we Padre ssion of British people. Any time since any time since the 2nd World War America's And I wonder when you this massive operation you've been sending planes across the world to collect for people so you would have had some inclination by sending those planes that that Thomas Cook wasn't going to be saved that the company was going to collapse why wait until it's really about 50 minutes ago so now is that collapse when you you had pretty much you know solid information didn't you about this otherwise you would have said those floods out all around the world well of course in a situation like this. It's not a for Intel it's Eva and we have contingency plans that we look at all the time to deal with any eventuality that we are asked to manage and that is what we have done here but you know in a situation like this we cannot act until such time as. Something has gone through the court process that is what happened earlier on this evening that directors have made the decision about the company's future and we then have to act but we can't act prior to any if they see it happening say there is a process and here we have to follow that Richard thank you Richard I'm so sorry. This is just one another technical question if you don't mind Richard I know you've got loads of most to do but we had a caller earlier saying she's booked on the Thomas Cook holiday needing tomorrow with lights on Easyjet which she's already checked in for can I clarify and it may not be fair to you with this question Can I clarify that if people are booked on shuttle services by Easy Jet and that's many thousands of people that they can still take their flights and sort out some accommodation themselves say another great question trusting I should say is that if anybody is booked on a Thomas Cook flight departing from the a please do not go to the airport because those flights will not be operating and there is no point in going to the airport the 2nd thing in response to your question Simon is yes those flights. Most likely to still be found it's worth checking out with the airline the one thing that people should check there is around the accommodation because although the flights may well still be found it you may well have to look at the accommodation side of things depending on what type of booking it was and depending on which hotel you're going to be in so it's definitely worth checking with the airline and checking that your accommodation is either valid or looking for something else thank you very much Richard thank you really appreciate it Richard Stevens the spokesperson for the Civil Aviation Authority. To Dave in North Wales. I suppose your predicament could have been made. If the collapse of toll was could be in amounts a little bit. But we were. Just now turned around way too much as. I watched the news looking online and. Then Friday morning. I'm dreadfully these. Sorry for you because you're literally on your way to your holiday well where we had to go to I we were all. In grants Yes that's right yeah great. But they've trained by by the. Way we all do you don't know how to pay people we've got to go to being told to avoid danger out. Of course of course you must be got it knows he's free absolutely lucky to go. Left by 1st of all I want to. Do right and the whole industry don't know way 0 point one Simon what can they illegals Wells' do any advise for him well let's say 1st of all I'm really really sorry Secondly if you are thinking great book another flight or another holiday I'm afraid we are going to see is spiking we're going to see the remaining unsold for the d.s. With operators such as 2 to 3 disappearing pretty quickly and at this stage it's very difficult to see a way that you'll be able to get the paper rescue or anything in terms of a holiday and that's that's really cruel thing I think for people in your position because yes you're protected to the extent that you get your money back but that's not what you want you want a holiday you've worked hard for you've been looking forward to respect a lot of money on it that was all you wanted to do and now your heart waited and you have to turn around it's an awful situation you are absolutely at the front line of people who have come out this very very poorly and I'm so so sorry for you and the thousands like you who have bookings today good luck Dave really improve and keep my fingers crossed for you. Look Peter is. Huge apology and as you can. Story I didn't mean to come to straight away and I apologize. That's no problem we also use people who suffer a lot more than oh I am I know very well a problem is trivial compared with everybody else I'll go out to London for this week's Troughton sector to eat so we should get through my local Thomas Cook grown meat use it but they booked it through expedient and apparently it's everything's judge expedience terms of conditions etc etc. Over to the top Thomas Cook holdings said I what I heard 1st heard about all the problems and they said it should be Ok that's one of the. Things you're going to get to be a fairly familiar. It's not in a set it's not that much of a problem there are several possible outcomes the 1st one is and the other just get on the phone to the hotel and say Have you got a booking has it been paid for or if so yes that's fine if he hasn't then he will be able to get your money back either just by calling up expedience saying you are you going to give me my money back or if that doesn't work because your contract is technically with Thomas Cook you just need to apply because it doesn't involve any air travel through Abyssinia Travel Association. Or indeed if you pay for a credit card you can try that. I played ball I recorded it well you always do copy Thomas Cook who while you make a number of used their own culture and a very good appeal very sad just offered more local branch. Also would now be without jolt Well it's just awful and unfortunately very good stuff in the high street travel agencies but it is an industry in decline because so many people put online these days is worthless there are. Other brought along on the. Old fashioned all books really. Show. Anyway so you will still be all right whatever happens you might need to rebook and repay and then reclaim but if it's for this coming weekend there's no big events that I'm aware of that would push up the prices should be Ok Peter thank you very much and just very quickly let's just remind people that you are at Manchester airport and now we can hear a lot of. The background atmosphere now is as a result of this collapse of Thomas doing. Well no this is I'm sitting here in the of rivals area I've been here for. 2 and half hours now 3 and a half hours now and it's just a lot of people who have just arrived and they're grabbing a coffee waiting maybe for the trains to stop. Or they're waiting here to meet nearest and dearest I'm just turning around to seeing if I can see when the next Thomas Cook. Is coming in you know one due in about 45 minutes from and tell you everything in Turkey another one coming straight after that from. Cyprus so price is still coming in is just that when they arrive they are probably going to be impounded they will be have a notice of detention slapped on. And that will be because what if it's like the other planes here that the airport charges haven't been paid and. The airport will keep them here until until those happy and just in terms of the mechanics of that on the people who own the aircraft and they will be leasing companies and I mean his aircraft will effectively settle the bail send a couple of pilots over fly them to where are they going to go and down and that will be so even though this plane is here and pilots and cabin crew and they're all excellent they are not going anywhere well on nights like this where the huge shovel comfy like Thomas Cook collapses I like to think that 5 Live is your 5th emergency service and our number of calls is 008-085-9096 extension 93 if you like to told directly to our travel expert Simon Calder 008-008-5909 extension 693 if you or somebody you know has been affected directly by the collapse of Thomas go if someone you know or you yourself are on holiday as we speak or have booked a holiday with them and you don't know what to do now Simon or be able to give you some advice there is an official 24 hour helpline the number for that is erode 300-303-2800 that's is 030-030-3280 extension 0 that's if you're calling from the u.k. If you're listing to us overseas and you need to get in touch of the helpline the number to call is plus 44 so where you might be might be 00 fall for otherwise plus 44175. 34330330. Plus 441-753-3303 extension 30 she impressed which I know that you've been waiting patiently Do you mind waiting until after the news in sports or come straight back to you Ok that's fine I really appreciate that that was again a number 080-085-9096 extension 93 our phone in this morning is about the collapse of Thomas Cook but also how it affects you boy the body the you know that might be stranded as a result of that you can text also in 85058 or email up all night at b.b.c. Dog code or u.k. If you stick your phone number in the email will call you back as well and you can speak directly to Simon Calder about any issues concerning this that you may have. Been used to playing me for a while now. See see right. Through called Good morning this is a fortnight of 5 love I'm Dalton added by the many as a sailor Thomas Cook goes into administration and install levels 100 percent record in this Premier League season continue this is b.b.c. 5 with the b.b.c. News on 5 Live as Cover Girl one of the world's biggest travel operators Thomas Kirk has gone bust the company failed to reach a deal with investors and getting extra funding to stay in flights 22000 jobs are at risk around the world including knowing fans and in the way the b.b.c. Some in Jan says around a 1000000 people are believed to have featured bookings with Thomas Cook if you haven't travelled yet if you have a booking with Thomas Cook wherever you've made that booking that Wilma. What happened because a house is trading it's got no money left basically So the flights cannot operate it's likely in most countries there won't be a scheme where people have protection because it's a package holiday so it's likely that they will get that money refunded for the people really who haven't yet to travel about how bookings for the coming weeks or months after possibly in a worse situation because the holidays have gone 600000 people are believed to be currently on holiday with the company including $150000.00 from the u.k. Richard Stevenson's from the Civil Aviation Authority we are now launching repatriation operation to bring home more than 150000 people who are across 18 countries the government is also Ca to step in and to run this return tradition program so we are now making sure that we have aircraft in the right places around the world to launch that repatriation program and to bring people back to the u.k. Labor members will vote later in the party's bricks it policy Jeremy Corbyn says he'd like to negotiate a new deal with the if he becomes prime minister and then put it to the electorates in another referendum but also wants the party to stay neutral on whether to leave or remain in a general election as the labor from Bench Andrew grin if we can get a deal close to what Labor has spelt sounds that that is something I would very seriously consider given that 61 percent of my constituents voted to leave although the proposition that leave in 2016 was never spelt out by the vote leave campaign we would be putting a specific proposition to the people that we managed to negotiate senior Labor figures including Emily Thornberry Tom Watson said he can say the party should be campaigning to remain in the. Labor is promising free personal care for the ever 60 five's in England details of the policy which includes help with dressing washing and meals to be announced at the party conference later in Burlington a man has been charged with the move. A 20 year old woman whose body was found in woodland in Staffordshire Police believe she's Keeley bunker he was last seen in the early hours of Thursday Wesley streets he's 19 and from 10 with will appear in court later reports suggest more than 8000000 people in England a living in an affordable insecurity get in touch 885909693 1st so let's listen to a corner we heard from earlier this is Chris in Crawley.