Build up on 5 life from another. And for always Sebastian Vettel won the Singapore grown pray with his team 2nd his 1st win this season how was unhappy with Ferrari bringing Vettel into the pits to change ties before him as it cost him the late this is b.b.c. Radio 5 Live on digital b.b.c. Sound small speak of. The weather many places will still selflessly dry with sunny spells but more rain will push up from the southwest into southern west impulse. Least type today of 17 instilling a 20 foot orange leaf. On the home often aren't clear g.m. How the headline is podcast on b.b.c. Sounds quite frankly where we go with the biggest names in entertainment culture and the arts of some of our recent guests Chrissie hind common Kaino Gary Lineker gonna get the things on the album that you can. Only so many. Give someone you know I mean when I was all called. And you know over 100 movies the headline is podcast listen and subscribe now in the free b.b.c. Sound. This is all for not only 5 live on Dawson added and this hour is dominated of course by the news broadcast just 2 hours ago that the travel company charges Coke has collapsed and the impact of it is being felt right across this country not it's all right across the world indeed I'm still trying to. Travel expert back you know often as tribes are any questions that you have remaining full is so feel free time I'll tell you whether to go back or not and that's I'm the number to call will be our usual number 808-590-9693 text us from now on 85058 or e-mail up for not a b b c. Thanks very much for your ear. In tech so far many of you have been talking about how sad the news is and particularly for the 22000 staff who've left their lost their jobs in these a Thomas Cook staff 22000 of them have lost their jobs and of course there are tens of thousands if not hundreds of thousands of people affected by the collapse as well so we'll take more of your calls and texts and so on later let's get up to date now just to remind you if you're just waking up to the news one of the world's oldest travel operators Thomas Cook has collapsed after failing to reach a deal on a rescue plan the firm will stop trading immediately leave around 600000 tourists abroad on their holidays and 22000 jobs as I say. At risk or if not lost completely the Civil Aviation Authority will now trigger operation massive horn to bring British travelers back to the u.k. What's expected to be the biggest ever peacetime repatriation the civil aviation authority of also launched a 24 hour helpline for anyone affected the number to call is 30303280000300300328 . And if you're calling from overseas the number to call is plus 44 that's the country code 175-333-0330 extension 5 lives Justin bones is at Manchester Airport for us and just remind us what has happened over night. Well I think the best way of describing it is just looking at the departures and arrivals board here at time one at Manchester Airport just looking at the departures board between 5 and 7 o'clock 8 Thomas Cook flights to depart they're now flashing up in red as cancelled the last few Thomas flights to arrive are on their way to the airport right now the last one will be coming in from New York. 9 o'clock this morning we've got flights still jus in from places like Orlando once those planes land they won't be going anywhere and they'll be held here at the airport at Manchester airport so what's happened and this goes back many many years Thomas could because as struggled for a number of reasons it could be put down to its purchase of the mind travel company back in the early 2000 it suffered because it was one of the largest holder day companies in countries like Turkey and she needs you and Egypt which were obviously unfortunately hit by those terror attacks it suffered from things like high prices it says it suffered from bricks it but most of all it's also suffered from a large amount of competition and that's modern competition where people are able to book their flights and hotels themselves online while still the companies have been able to modernize and do things differently around that Thomas Cook has always struggled and it's always had its legacy debts yesterday talks were held to try to save the company that had been a big focus in a Chinese company which will. Club had been looking to invest heavily and buy some of the companies debts however the banks earlier this week a put a demand for the Thomas Cook to set aside an extra $200000000.00 pounds that was 200000000 pounds it didn't have and 200000000 pounds it couldn't get from anywhere those talks went on late into last night but broke down very. Relates on and then at 2 o'clock this morning the announcement was made that the company had entered into liquidation important thing about liquidation It means well that's the end for the company the administrators will now look to try and sell as many of the assets as it can to try to recover some of that money back with regards to the 22000 jobs chairman's school employees what will happen to those jobs of those employees just simply lost their jobs no no they have 9000 of them in the u.k. About 3000 of them here actually in Manchester this is where the and lines headquarters is those people would have lost their jobs the redundancy payment situation is currently playing the amounts of money that they will get there is competition for jobs still within the airline industry it is still a growing industry remember that's why we're seeing things like Heathrow looking to expand Manchester Airport here is has also been growing search shows that there is still a growing aviation industry there are other jobs but a lot of those people would have been working at Thomas Cook for a very long time and some of them going back to the days when they purchased the mine travel company and tools as many people remember so they would have been with the company a very very long time they'll obviously now be waking up this morning without jobs you heard earlier from Chris who was a member of cabin crew was talking about the great camaraderie between the staff even flying home yesterday and if you look on social media they've all been sharing and posting messages using the yellow hearts of the symbol of Thomas Cook and did We'll have that call from Chris who called us from Crawley a member of the Chalmers. Thomas Cook employee a member of the cabin crew I think it was reported that. Cabin crew indeed will. Interview that conversation again about 7. Look obviously a collapse this size of any British company is also a matter for government I know that the transport secretary grown Shapps has commented What did he say and if there been any. High profile reactions to this Yes Grant Shapps was quick to put out a statement basically explaining that the government is now backing the CIA with the largest ever repatch ation in peacetime people from abroad 150000 British holidaymakers are having to be brought home he did patience with that because obviously it could take some time it's expected to take 2 weeks and people may not get back at the time that they were shy Jule to do so also the business secretary separately energy alleged some has announced an inquiry into the collapse of Thomas Cook what actually went wrong and what more could have actually been done to unions in the last week had been urging the government to put the 200000000 pounds required in to help save Thomas Cook to save those jobs but those. Found on deaf ears with the government saying yesterday it was reluctant to do say despite the fact that one of those banks that wanted money was r.b.s. Which of course is still majority owned by the government. Indeed and what's the situation I would say official advice for people who have booked flights so are on the moment and don't know what to do. Well 2 separate things really one is for those people who are currently on holiday I have a friend who's in Greece at the moment they're being told that they will be brought home in the next 2 weeks we understand about 40 planes have been chartered by the Civil Aviation Authority and they will now be flying out to all the Thomas Cook destinations some way believe flying out yesterday ready to start bringing passengers home there is a website and phone number which I know you've already given out but I will do it again because this is important for people the website is Thomas Cook dot c a a dot co dot u.k. The phone numbers from the u.k. Over 303032800 am from the u.k. And Ireland sorry that's in the u.k. And Ireland if you calling from overseas 004-417-5333 extension 33 you can probably hear in the background announcements being made at the airport for passengers who are Jew to fly out with Thomas Cook one of those announce what's going on. And actually. We can. Just repeating what I've just said passengers who are jus to fly with Thomas shouldn't turn up there is no flights their flight will not be departing today what they need to do is go on to the CIA website that will be able to help them get a refund of that money if you put a holiday sometime in advance do exactly the same however you may also be covered by your credit card company and the rules of Section $75.00 that means if you spend more than $100.00 pounds with on your credit card then the credit card company will be liable for refunding your money we understand the credit card companies have been putting money aside for the eventuality of this happening and just like I say looking through the deep. Just bored now and see one fall 38 and say 194 cancelled by the days of g.t. Got 5 o'clock this morning if you would join any of these Thomas Cook flights today you're being told don't turn up at the airport your flight will not be going and unfortunately won't be out start your holiday Justin thank you very much Father I was just in Bones Manchester Airport and given that he's a producer wake up to money you can imagine the last thing he was expecting this morning was to be at Manchester Airport wake up to money follows up all night at just after 5 o'clock now the travel expert Simon Calder is going to be back with us after 430 and will continue to take your calls of any questions that you have for him the collapse of of Thomas Cook and how it affects you your travel plans and so on and will continue to take your calls 108-008-5909 extension 693 if you've got any questions for Simon Calder 008-085-9096 extension 93 earlier the 2 of us both myself and Simon spoke to the Civil Aviation Authority spokesperson Richard Stevenson who gave me his reaction to the news of the traps Well of course and we're all very sad by this piece it is such a shame that a company with such heritage has ceased trading and you know everybody here the CIA has everybody who has worked at Thomas cave it is very much in my thoughts and we are now launching a repatriation operation to bring him more than 150000 people who are across 18 countries so we are focused on what you know operation this morning and making sure that we do everything we can to help and is it the government decides you to do that the government is also Ca to step in and to run this repatriation process. Graham say we are now making sure that we have aircraft in the right places around the world to launch that repatriation program and t. Bring people back to the u.k. 150000 British. Are on holiday all of those books with Thomas Cook at the moment there's been much made of this fact and even the. Mention it this is the biggest reproach relation of British citizens since the 2nd World War Is that how you see it is. Absolutely how we see it and we've been working very closely with the poem for transport on this. We very unfortunately had to manage the repatriation following the administration of Monaco lines and at the time that was the longest repatriation effort this is a much bigger operation and now unfortunately we also have that. It will become famous for being the largest repatriation since large peacetime retouch ration how much destruction is that going to cool. While the other 150000 people are across 18 countries and we are now making sure that we have the right number of aircraft probably about 40 acro asked to operate one of the U.K.'s largest airlines effectively for the next few weeks and that will be some disruption and you know we have set up a website to help everybody impacted by this and people can find that it Thomas could see a dot com to the u.k. That Thomas could see a u.k. And that website will give passengers the customers all the information that they need to find the information on a new flight back to the u.k. It also has some other helpful information and guidance for people here all caught up in this situation would it have been just simply. Disruption for the government. For 200000000 pounds Richard needed. Well I mean you'd have to also a government that that's not ready for this I mean we are focused very much on the repatriation program that we're now launching make sure that we've got the aircraft in the right place making sure that I website is up and advising people we have a call center as well that people can reach 183-030-3280 Siri and we just want to make sure that we're doing everything possible if the course of the next couple of weeks when Thomas Cook would have more than 1000 flights to do everything we can to help the situation to bring people back to the asylum a do you have any questions religion Stephen I do a very. Good morning. Very very sad about what has happened very quick technical question the operation very complex but from what I've seen in previous episodes is very well run are you going to be up for 18 long hole to cross the Atlantic to places that you make it to Mexico to the u.s. Or are you going to buy capacity on shuttle flights coming in from that side because a great question and we are teaming up with the airlines to operate some of these flights we operating with that mindset going to be dealing with people who currently in places like Cuba and we're going to be teaming up with a transatlantic operated t. . Make sure that people can access seats on transatlantic flights say we won't be operating many of those flights across the transatlantic right Ok one question which I think a lot of people will be wondering you've got these flights flying out from the u.k. Empty bringing people back why can't people fly out on the bus I mean this is a program that we're bringing people back to the u.k. And when you have one of these repatriation programs we have to make sure that we. Using Croft as best we possibly can and ensuring that the turnaround times are as tight as they possibly can be to make sure that we bring as many people I mean most quickly as we possibly can we are not running any outbound because as we get into the 2nd week of this operation the number of people that will need to repatriate back to the u.k. That will start to decline if we continue to take people out then of course they'll be more people out there to bring back again and that's something that we simply cannot be. If I may just have a very very quick final question to something that Dalton actually mentioned I think just before you joined us how can any company have this many of its bookings and more particularly how come just before midnight Thomas Cook was still selling holidays who's at the fair thing to be doing well again so I mean you know I'm sure there will be a time for all of those questions but right now we are an hour into our repatriation program it's the biggest thing is the biggest repatriation program ever run and we really need to keep a focus on that settee for the next few days but I'm sure you and I'll be talking about this in the days to come I don't doubt. Richard now apologize just one final question you mentioned that this is the biggest pays to Army proud tradition of British people. Any time since anytime since the 2nd World War America's And I wonder when you this massive operation you've been sending planes across the world to collect for people so you would have had some inclination by sending those planes that that Thomas Cook wasn't going to be saved that the company was going to collapse why wait until it's really about 50 minutes ago so now is that collapse when you you had pretty much you know solid information to new about this otherwise you would have said those floods out all around the world well of course in a situation like this. It's not a vent. Well it's a and we have contingency plans that we look at all the time to deal with any eventuality that we are asked to manage and that is what we have done here but you know in a situation like this we cannot act until such time as. Something has gone through the court process that is what happened here on this evening that directors have made the decision about the company's future and we then have to act but we can't act prior to any of these things happening say there is a process and you know we have to follow that Richard. So sorry this is just one Another question if you don't mind Richard I know you've got loads and loads to do but we had a caller earlier saying she's booked on a Thomas Cook holiday leaving tomorrow with lights on Easyjet which she's already checked in for can I clarify and it may not be fair the new year with this question Can I clarify that if people are hooked on shuttle services by Easyjet and that's many thousands of people that they can still take their flights and sort out some accommodation themselves say another great question the 1st thing I should say is that if anybody is booked on a Thomas Cook flight departing from the a please do not go to the at all because those flights will not be operating and there is no point in going to the airport the 2nd thing in response to your question Simon is yes those flights. Most likely to still be found it's worth checking out with the airline the one thing that people should check there is around the accommodation because although the flights may well still be valid you may well have to look at the accommodation side of things depending on what type of booking it was and depending on you know which hotel you're going to be in serious definitely with checking with the airline and checking that your accommodation is either valid or looking for something else you have that was Richard Stevenson from the Civil Aviation Authority. Riggs most open so I'm cold. Now within minutes. This news coming through this morning about 2 half hours ago we received a call from Chrissy cruelty's a member of cabin crew we've told Ms Koch and he gave us his reaction to the news I am I can't remember. Kind of been up all night hiking. Through I have a job I never see nothing against. My line manager technical and I was caught on so I think or I think a compilation. Was a couple of hours in my previous few of them on it so it's kind of almost a deja vu situation for me I've just kind of in turn again I was just going to hide my phone on the couch like around lunch on and it's kind of been. Panic situation if I'm honest. I'm just kind of an awful night. Or almost the the the text comforts I don't recall but more a. Nice amount of. Text and carry on the couple of hours ago I saw it's kind of been. Almost down the line very slowly and I was kind of expecting it . To the crude oil price but today I. Love the Catholic and my crew operates the would be the most professional and honesty sound that some of the crew that was the Thomas Cook for a long time some of the Caribbean f. 20 s. Your passion a lot in the industry on the small islands and the just that the intention has always been just to give people a really great holiday and even up until the last act was let to let professional as we've always been on base very stop it underlies this. I was going to ask what was the mood Crusoe among the passengers that you flew in on Sunday. The passengers and the passages that we flew out I think it was Mall. Throughout the softening. It was kind of. And I kind of I'd say How often are a lot of them are very relieved because they were coming. Expressed on my stop and the people. They've been saving for a dream holiday for somebody with some cases he is days I've had passengers on board. For working at. The There is a kind of what. Could passengers you know want to think about. If you fly yesterday Ok I have the wedding is a couple of days Tabal good I'll fill in a little. Kind of like Beijing today however as people are spending thousands of dollars and thousands of pounds who are left I'd say by channelling but on board today. They called all the lucky. Convicts that you know Cosell had requested I had some questions along the lines of how we going to holiday However that was coming on line. Talks are ongoing. Enjoy the holiday have a great. I'd like to pay tribute to the crew on board with me today the very professional until the last. Small column of which a lot of the homes of the late. Softening have to face uncertainty and anxiety of when I can get home. It was given a publication. Thousands of pounds and the anxiety has ruined the holiday sickly. Chris we heard. This is literally just come on the Press Association an apology from the chief executive of Thomas Cook Peter trying cows. To operate his collapse was a matter of profound regret as he apologized to the company's millions of customers and thousands of employees what's your reaction to that cruise. My my my reaction would be. I said early on I I I I echo what Simon said. I've read some of his comments where. Airlines is kind of try to don't you start at a low cost airline and do so at the same time trying to be a package holiday operator. My comment there are some of the really great people what a company might some of the crew I work with I'm Ali my. Some of the crew that well to come and cook up in there for 20 years I feel both of them. Were monetary because they all come a lot people who. Previously welcome it because turns out either to come to a company. And it's almost. There's a lot of really great people working for the company you have a long time to most a matter of yours is a small matter of when a company will buy all the package holiday from from the 9091 work anymore and the closure across a. Roof or Thomas Cook is not it wasn't when it was sorry it was when. The industry has sang and a lot of people will go out there and such. A lot to. Go directly but I'll tell you make a better deal and I think the industry has changed inflexibility sometimes. As not helped. As Chris single surely was a member of cabin crew for Thomas Cook and he called us just after the news was announced that the company had gone under basically and that was just after 2 o'clock but soon after hours ago Ok we'll take your calls now 808-590-9693 If your child will plans have been affected by the Thomas Cook collapse our travel expert Simon Calder will be with us straight after the late is 5 live news and sports so let's get the headlines 1st of all is good McGrath. From digital b.b.c. Salads snobs figure. This is b.b.c. Radio 5 Live one of the world's biggest travel operators Thomas Kirk has gone bust the company failed to reach a deal to secure extra funding $20000.00 jobs are at risk around the world including 9000 in the Kerry and the Labor conference later members gets a vote on 2 competing bricks it strategies will decide whether the party should campaign to remain in the year in a general election or endorse Jeremy Corbin's position of staying neutral a man's been challenge for the merger of a 20 year old woman whose body was found in woodland in Staffordshire on Thursday police think she's Keeley bunker he was reported missing the same day Wesley street whose 19 from Tamworth steering court this morning and the conductress of Sussex and 4 month old she arrived in southern Africa today it's their 1st official tour as a family the 10 day visit begins in Cape Town is the 5 Live news Betty has the sport and we'll get reaction from the opening match. The Rugby World Cup in a moment but fust a 100 percent start to the new Premier League season 6 wins from 6 and 15 league wins in a right not bad stats for Liverpool they continued death form with a 21 win at Chelsea Chan Alexander on Oldham are better if they mean I had put Liverpool to nil up in the 1st half but manager Yakin cloth fell his side should have been out of sight before in goal like counties goal lead to another thinnish if you don't finish the game off and it's clear not only a simple bridge but especially here but the goal is scored before that there are a lot of chances we defend a very well we could have scored 2 more goals directly after halftime but we didn't and so 21 game on let's go over and that's what both teams did well. Free kick helped 10 man come from behind to be Aston Villa 32 only going to socialises the team a feeling flat's off to losing to now to West Ham they haven't won a way from home in the league in 7 months wolves in Crystal Palace finished Warnell in the Scottish Premiership sells it with 31 win as a home to kill monic ranges secured a foreigner when I was saying Johnston and Hearts came from behind to beat him and Sheffield United chain panic hits a 90 full minute when at to be top flight level $32.00 in the women's Continental League Cup Now England rugby coach Eddie Jones says they've invoked the spirit of 30 times that bonus point score in the eye opening World Cup match they got off to a stuttering start with a 353 when I have a tonga and it took them into the 77th minute to deliver the full trite through Luke Callan Dickey Jones says that patience was inspired by special visitor in the build up of every during the late up to World Cup We've had a number of special guests in one go lucky enough to having the Salix Ferguson One of the things he always said you know he was renowned for his team when that the time and the message was paid Tyson and that's what I enjoyed a Vatsim today there's not a saw in the paddock we just kept on trying good rugby. And the try comes also runs a bonus point beating Scotland 273 but did that performance live up to that world number one ranking while his coach Joe Smith thing was in the 1st half measure of respect for Gregor and Scotland and I think they are a team that will be very very hard the ball lighter in the tournament and maybe we got them just early enough in the tournament that they hadn't quite hit the straps wiles of the next time nation in action they play Georgia in 5 has full coverage from 11 am Ferrari Sebastian Vettel won the Singapore grown pray with team last 2nd his 1st win of the season hardly was unhappy with Ferrari bringing Vettel into the pits to change ties before him as it cost him the lead you have to accept it basically it's very disappointed from inside the car obviously I stick to the plan today I had to slow down obviously to try on clothes for the other guys don't have the between the open and at the end when I started to push I did not expect to be undercut by by Sebastian England's Dani when the p.g.a. Championship at Wentworth by 3 points after a 5 on the past 67 on the final day Spain's John Ross 70 to finish 2nd in Great Britain playing bronze in the team time trial make story the road well championships in Hamburg and that's the latest from. This space b.b.c. Radio 5 Live on digital b.b.c. Sound small street. Good morning today marks the autumn equinox and the weather. Is turning more unsettled in the autumnal really through much of the week ahead Having said that today is not a bad day the to the central and eastern parts of the u.k. Where we should see some sunshine but things are turning increasingly wet and windy from the southwest so to southeast England through the Middle East the northern England hey we're set for dry and fine story quite a bit of sunshine around temperatures up to about 20 or 21 degrees before rain arrives across this region during this evening Meanwhile for the southwest of England away. The. Underneath the cloud in the rain with the wind. 1617 degrees and mostly across Scotland. On the range. Most of the. Northern. Still. Through the night there the winds are. Quite a bit of rain across much of the country that sets. Up the week ahead. T.v. . Radio. From the. 5 coverage on b.b.c. Sounds. And what do you. Get. As we. Listen to b.b.c. South. East Asia from digital b.b.c. . 3. This is b.b.c. . On 0800. 3. 000000008 very well. Egypt. Which Otto protected law in search of medical. Unconscious Obviously I'm confident I'll get the money or an alternative probably better off female holiday you don't want to book an alternative policy now would you boys me to holiday now to 4 of the refund it should all become clear not only because my own. Of course is also because everybody else will be doing a fine so sure that now. You have every person actually Thomas Cook eternity or a package holiday that is to be using Thomas Cook flowing important difference yes the 2nd one package holiday the choosing Thomas Cook. Right because it's entirely possible if there's enough time available for the operator the company that put your holiday together to shop around and find somebody else to do the flying so you might find you're in the position of. Your holiday has been cancelled if you're a Thomas Cook present do you know it has because you've been told that your your polity it's the bulls in the tour operators coat it has to go off and find a flight from going into the winter he's going to send you say. I'm going i Phone next year Ok Well plenty of time for them to find alternative flights for you then so don't do anything precipitous yet Ok thank you very much thank you Sean appreciate that. Andy's reverse in Cheshire. Our morning Very well thanks very much and there you go Simon's attention you got a question from good well and. Very large parts some are smart and. Now obviously our. My question is. How how. How the operator all could I bring the phone over. Right and where they going on a Thomas Cook package holiday do you have them do you know yeah I would I'm like. Ok well that's at least right for which they need to begin as soon as they know the process of trying to claim back the 1st stage is to go into the Civil Aviation Authority website which quite possibly they will not be able to stand the the pressure right now and. Begin the process it may well be that they if they paid with a credit card are immediately referred to the bank nothing is going to happen quickly though and that's the real the sad thing for people who are. Put to go immediately they will not they can scrabble around trying fundal tens of holidays but they can have to pay again for a lot of people particularly this time of year when holidays tend to be much cheaper that's going to be a difficult thing to do. Yeah I'm just a couple of rocks like over tree. Just Ok I mean I'm Eric very. Quiet because. I don't know about. You know all. The hotel is going to be perfectly happy to entertain fresh bookings but Bush is what they would have effectively be because the hotel is going to be looking very empty when that plane doesn't have room. Carrying all those happy holiday makers so you can kind of go to the same hotel you could find them out you can e-mail them you can the ace with them and say if we can get ourselves there how much you can to charge us for our costs are going to be more than the original cost something that they can make a decision about on our car Ok Great thank you very much Andy thank you very much for the call and just very quickly so I mean just predicate symbol. Words Shawn in tow food was saying this collapse is so huge Will it affect everybody's ability to barge cheap holidays next year. Not necessarily next year because I mean we we we're going into a really bad winter for the travel industry which is one reason indeed why Thomas Cook collapse because they are there is so much competition around and holiday prices very very low I mean the one I bought last night 187 pounds for. The weekend cool feeling fleeting flights and transfers accommodation everything else that's well below cost so yes there will be a slight upward pressure there be it be quite quite distinctive this week to move things from really very cheap to quite cheap next summer there will be some impact about what's happening already at airline offices across the u.k. They are looking at right so Thomas Cook's got the slots here they slots here we can we can go for those in airports like Manchester and Gatwick these things are real money and there will probably be a bidding process elsewhere they'll just be trying to grab the grab the slots and they'll look at all the Thomas Cook routes and work out what's worth continuing with and it may be one of the Thomas Cook for us I took earlier this summer going to lovely color in northeastern Greece the only airline that goes from the u.k. Is. Thomas Cook airlines and it may be that the other answer just say tell you this isn't worth all the while and that will drop off a route map is going to be messy it's going to be painful it is Thomas Cooks sister airline condo or affected to ask one of our listeners Yeah the Thomas Cook Airlines was actually a really thriving business it in its own right and one of the things that Thomas Cook did before it Jim. Sadly cease trading was to see if anybody would buy that airline It consists of Tom Ricks Coke airlines here in the u.k. And door in Germany both of them very well regarded very well run very safe very efficient very friendly and unfortunately that will be closing down as well we were scheduled to fly to Mexico says Andy in Leeds what Rivera for you information on the food chain from September from Manchester as it's a popular destination all rude do you think we will find an alternative travel company offering a similar package or will I be obviously. Be competing with thousands of holiday makers for a few plain seats we obviously know the hotel was and still should be available so is it as easy as booking flights and contacting the hotel separately explaining that we are still interested Yeah but the price is really going to be an awful lot more than you were paying if I can possibly say yeah I love found the Riviera Maya I love Cancun Mexico but actually back into September and going into early October isn't a great time to be there is the storm season and if I were you I would be looking at somewhere in the Mediterranean perhaps the island of Crete maybe multi Sicily all these great destinations which are much closer and you could well find they are actually paid less even though of course there will be a price because of the collapse of Thomas Cook I'll give the thumbs up to create Rogers says what about people in the u.k. On holidays from other countries. Very very few people it's a good question and thank you for it but actually the number of. If you look at a typical Thomas Cook flight there will be I mention. In Greece there will be on that flight maybe 5 percent of the passengers are people from that part of Greece who simply want to take weight in London but most of the almost all the passengers are a u.k. Or other cities and people resident in the u.k. Who are going abroad Yeah if you booked a one way inbound I'm afraid is going to be lost if you booked it from from Turkey from Greece from Spain but very few people in that awful position and there exists can you please try and also this. Cruise with no through Thomas Cook for next May offer paid 3 cold says of the holiday and does the booking still stand. Well you might lose out any money and you got it in the sense that you'll get back what you've paid if it's just a cruise only then either the money's gone through to pay you know and they will kind of pick up the booking direct or the money has gone through then you will take that up with absolute Travel Association that you've got plenty of time without wishing to sound at all. Your excellent Cruise you've got kind of over 6 months it's people who've got 6 days who are the people who really need help at the moment and just as a general point if you have got something which is in a month's time 6 months time then there's no point really joining the scrum for people trying to call up right now given things a few days to settle down and talking of scrums we did talk about small packages earlier but this was effective from falling canned a few weeks ago i Books a package for 6 nations 3 so I was called included Madge stayed sick kids and night I paid with the Thomas Cook and gift card and the balance are paid in full what should I do. Well now forgive me. If it's slightly different. But generally that is protected in the very lucky position of having used the gift card because gift cards with money left on them as we talked. And now are effectively worthless. But you will be able to reclaim that as cash and I'm sorry where can I get the. Thomas Cook and waiting in someone hand over to you for a moment. As well. If I can see. Who is bride soon. You know letters are going to quite something unusual. While. Very distressed about all the people. In jobs and of course explained I didn't party are they going to get by me I love saying it is right for in our. School holidays and teachers So what sort of a nightmare is he going to go through trying to help all these people get their money back. Right both of them very good questions Peter thank you very much I can answer about the. Page looks quite tricky I'm afraid because. The obviously people be working hard and finally the end of the month and I don't know what will happen with. Some of the drug business people will be able to address that in terms of your friends travel agent say yeah he's going to get sued . Whenever he's going to get a whole lot of people coming in say what are you going to do about this now assuming he runs a good child an agent Mayberry. I mean very very strange being. Sought out travel agent in Europe. Well that's pretty good then so he's probably already on the case looking at individual holidays and the good thing about going to a travel agent in times like this is that quite often if you're going to switch to an agent they will say Write us this holiday we will transfer you want to another holiday you don't need to place again because we know that you've got money coming back in from our toll now that's a real it's a difficult thing to travel agents to do so you can't guarantee it but my goodness me with its way to go which is why going through a good travel agent is always worthwhile. Well thank you Peter Shumlin probably told you James since I was very very nice of you to give him such a positive outlook and you're very dear friend in each age range you know. As I would write about it was all the support he can get thank you very much thank you and I sincerely hope. You know we Christmas cry when I think you'll get by you know. They will be free to go. To the trouble Well I think every so many people have called. With concern about the 22000 employees of Thomas Cook and it is really hard movement to know that people are considering others as the intact. Collapse is being felt we've got Jim in Blackpool with us hello how are you. Are properly. Thank you well thank you for correcting as you should especially when so good about travel and where you through to so I've been. On. Holiday by credit card I'm not sure about. There I go to the bank and credit my Monday buy from the bank. Account Yes he said. You do even if you only pay the deposit in credit card may be paying back the rest by cash or debit card or whatever it doesn't matter if some of it is paid for by credit card then immediately becomes the credit card companies problem now I know a great question and my daughter it's 3 and a half hour trial and I read a review. Through Thomas court but it's a very small trial fly by. So Mallard. If I don't want to go on holiday because the curate say Can I just pull out anyway no sorry he got forgive me let me make sure you can just get a life here and live here yeah you got flights on easy Jet that you book separately No not all to book. It all true Thomas crock Oh Ok fine as a package Yeah everything I've been hearing we heard from averages students and of the Civil Aviation Authority if you'll push with Thomas Cook then you have those flights available as a Sheffield airline it is extremely likely that those seats are just going to be there for you in theory yes you probably could say to the Civil Aviation Authority we don't we want a full refund we don't want to get involved in flying out there and then having to pay separately for hotel so you're kind of in a strong position because either way it's probably going to work out for you thank you so much thank you thank you thank you for the call what about this from Steve who says Good Morning Simon month parents who in their eighty's I out in Suki could return flights and you to return on the 10th of October repatriation is only for flights up to the 6th of October seemingly being abandoned to make their own way home is it a good no it's most certainly not and it's unfortunate. That's the message which is going to cross the operation is to scoop up almost everybody who is. Abroad and that's because the there's a sort of very sharply declining graph at the moment we've got 155000 people I've just discovered out and they will be reducing by belt sort of 20000 a day initially then it will come down 210008 day and 5000 a day and then finally by October they whenever they and it finishes and I'll be actually quite surprised if. If it's that soon but they were for it then they will already be looking at how are they going to get these people back and they hopefully will be aware that these are older travelers who need particular care and they will be sorting that out but by that stage there will be enough seats it is felt on established on ordinary flights to get everybody back so nobody is being abandoned in this process Gavin in all searches is booked to package with Last Minute dot com says Cyprus next Saturday flight out is easy Jet but the return flight is we've talked on how do we stand in this. Right where you can have to your contract is with Last Minute dot com You've got to get in touch with them and yes there will be thousands of other people doing just that and it may be that I mean the thing is because you've only got the return home office the flight you won't necessarily be counting the airlift availability so you've got to be really careful Last Minute dot com will advise However I can pretty much guarantee that from 9 o'clock this morning it's going to be really really tricky to get through to them we're due to fly on the 26th of October to Mexico the resort has 400 cells in it one Thomas Cook and 3 words the child says The will make take over the bookings. Not to eat is. Focusing on its own organization. It would obviously be involved to the extent that it will have people booked through Thomas Cook travel agents for their holidays it will have some flying on top of the Cook airlines and Thomas Cook polities from some of those might be flying onto it so there's a few little bit of overlap but they're not suddenly going to March in very soon what we will have is everybody looking pretty much at the next summer season so starting a steady going into into May and all right through to next October quick techie question from was in shoes really rather than Lisa who are you Aviation Authority sending out empty planes see return passengers could of the airlines make use of them and put their own passengers on the planes and cover the cost of few wages were a way just a way of keeping costs down. In a perfect world if we know this is going to happen on this day 6 months ago there would have been lots of ways of filling those so-called empty legs but it's simply not feasible that the operation swung into action that effectively 2 o'clock this morning Ok while it does seem a terrible waste just one of those that just one more live in Cambridge says My son is going on honeymoon secret to Creek tomorrow flying out with the easy Jet coming back with Chalmers cook package with other agency should he look for other flight now. I mean the if it's a package a nice to get on to the agency as a sort me out with a flight that's a tricky thing and they He's in a really difficult position I one of the trickiest I'm afraid. Simon thanks very much you've been a star Simon Calder there are travel expert thanks for your texts and e-mails really I wish everybody well who has been impacted by this collapse of Thomas called will keep you across all day long on 5 Live. Thank you Don Thank you to Simon Calder as well more on the news as revealed by him this morning throughout the day thank you that was up all night this is your b.b.c. Radio station across the west and if you're ready let's begin where you breakfast. See me. And I walk into the show we will get on your messages soon for today's early morning where you start but 1st the headlines for Monday September 23rd 2019 as you may have heard before I came on air during 5 live in our pool nights the whole company Thomas Cook has ceased trading the last ditch talks to save the business failed the company's collapse puts around 9000 jobs in the u.k. a Risk is also triggered the biggest ever peacetime repatriation and bringing home more than 150000 British makers Dave who's from North Wales who due to take a Thomas Cook flight this morning much of. The company's chief executive that's Peter Frank Hauser has said it's a matter of profound regret that the operator could not be say the travel expert Simon Calder says Thomas Cook hadn't been able to adapt it was just using a model. It was great for the 2nd half of the 20th century where people would be gently go into their local travel agency and now of course everybody can well pretend they're a travel agent at least they've got access to all the airline seats all the hotel beds over Tower rentals in the world and they can put things together themselves the battle to shape Labour's Breck's it policy it will reduce the floor of the party conference today where members will choose between 2 competing strategies delegates will decide whether the party should explicitly back remain in a future public vote or adopt germy cauldrons neutral position and a new report suggests that more than 8000000 people in England are living in an affordable insecure or unsuitable homes analysis from the National Housing Federation says the problems affect all age groups and areas of the country the government says housing is a priority and it's delivered 430000 affordable homes since the year 2010 the weather fine and dry Would you believe through this morning more sunshine forecast clouding over the heavy rain will arrive from the southwest later in the day winds will also strengthen later 19 degrees c. Is the high 66 degrees Fahrenheit right get your fellow ready plays and will get you very soon on this morning's early morning register and I've got that new track from the past.