Transactions at India Post Bank up over twofold since the start of pandemic
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Digital life certificate, which enables senior citizens to upload their proof of life for any pension scheme, instead of appearing in person before the authorities, is among several citizen services the payment bank introduced a few months ago.
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The payment bank, launched in 2018, is aiming to bolster its fee income by providing various customer-centric services through collaboration.
India Post Payments Bank (IPPB) has recorded an over twofold increase in transactions since the beginning of the pandemic last year, even as payments banks have in general been struggling to find a viable business model.