Customers make direct online bookings on websites of tour operators.
The tourism market is expected to shift from outbound domestic tours, and so
tour companies need to have quality accommodation at reasonable prices to meet
this demand.
They need to quickly grasp market trends to redesign tourism products, focusing
on luxury resort tourism, eco-tourism, health tourism, and adventure travel.
They should improve the quality of products and services so that tourists stay
longer and spend more, the most important goal in the long term.
Minister of Culture, Sports and Tourism Nguyen Van Hung said domestic travel
plays a key role in tourism now.