At a glance
The style of leadership required during a phase of recovery is one that is more consultative and that aims to help people thrive.
The challenges imposed by the current environment call for leadership attributes such as empathy, collaboration, flexibility and good listening skills.
Demonstrating a sense of purpose is also important, especially in times of uncertainty.
In the initial stages of a crisis, it is often directive leaders who come to the fore – those top-down leaders who tell others what to do, says leadership expert Fiona Robertson.
The recovery phase requires a different style of leadership – one that is more consultative, Robertson says.