The Caseload: Veterans Affairs staff overwhelmed by number of vets assigned to them | iNFOnews

OTTAWA - This past June, Marie-Paule Doucette was asked if she felt she had enough time to help Lionel Desmond in the months leading up to Jan. 3, 2017 — the evening the Afghan war veteran shot and killed his wife, daughter and mother before turning the gun on himself.

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