Talent and trust: The woman who rose to the top of Saudi Arabia’s banking sector
How Sarah Al-Suhaimi used technical and managerial skill to win over employees and revive NCB Capital.
Photograph by Abaca Press / Alamy
Scholars have long wrestled with the nature of trust. Perhaps this is because our understanding of trust is flimsy: we bandy the word about and use it to refer to a potpourri of characteristics. In the days of togas and laurels, Aristotle argued that in order to gain the trust of listeners, a speaker had to have
ethos (character),
pathos (emotion), and
logos (logic). In other words, there’s more than one way to gain trust, and these ways vary vastly from the moral domain, to the emotional, to the logical.