Taiwan Star subscribers should get discount: NCC

Taiwan Star Telecom subscribers should receive at least a 5 percent discount on their next phone bill if they experienced a service drop on Tuesday, National Communications Commission (NCC) Chairman Chen Yaw-shyang (陳耀祥) said yesterday.
Chen was addressing the legislature’s Transportation Committee.
Lawmakers across party lines asked Chen how the commission could ensure that Taiwan Star would compensate its subscribers after they lost access to telecom services for four hours on Tuesday afternoon due to a power outage in the company’s telecommunications room in Taipei’s Neihu District (內湖).
The commission had received 144 complaints from Taiwan Star subscribers as of Wednesday, Chen said,

Related Keywords

Taiwan ,China ,Taipei ,T Ai Pei ,Neihu ,Kao Hsiung ,Chinese ,Cheng Ming Tsung ,Kenny Huang ,Chinese Nationalist Party ,Taiwan Star Telecom Co ,Taiwan Network Information Center ,Democratic Progressive Party Legislator Lin ,Department Of Infrastructure ,National Communications Commission ,Transportation Committee ,Taiwan Star Telecom ,Taiwan Star ,Shelley Shan ,Star Telecom ,Chairman Chen Yaw Shyang ,Neihu District ,Cybersecurity Director Cheng Ming Tsung ,Taiwan Power ,Progressive Party Legislator Lin Chun Hsien ,Nationalist Party ,Legislator Hung Meng Kai ,Taiwan Network Information ,台北時報 ,The Taipei Times ,