Student accommodation inquiry recommends proactive transparency, independent dispute resolution process

Green Party of Aotearoa New Zealand
Today the student accommodation inquiry initiated by Green Party Tertiary Education spokesperson Chlöe Swarbrick tabled its report in Parliament.
Recommendations include establishing an independent dispute resolution process that can provide compensation, previously cut off to students unable to access the Tenancy Tribunal through exclusion to the Residential Tenancies Act, and requiring proactive transparency of services, costs and expectations published online.
“Everyone, regardless of whether they are studying or not, deserves a secure home where there is a fair power balance between the tenant and the landlord,” said Chlöe Swarbrick.
“We pushed for an inquiry after the COVID-19 lockdowns exposed a substantially under-regulated student accommodation system. Thousands of students were charged for accommodation that they couldn’t stay in and were threatened with their grades being withheld if they didn’t pay.

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