Saturday, January 23, 2021, 11:06 GMT+7
Silhouette of mobile device user is seen next to a screen projection of binary code are seen in this picture illustration taken March 28, 2018. Photo: Reuters
NEW YORK -- There is no question that we are all more dependent on technology than ever. So what happens when that tech does not work?
In the past, Emily Dreyfuss used an old-school strategy: She yelled.
When Amazon’s Alexa spat out wrong answers or misunderstood questions, Dreyfuss let the virtual assistant have it.
“I used her as a scapegoat for my feelings,” said Dreyfuss, a writer and editor for Harvard’s Shorenstein Center.