State seeks permanent fix to beleaguered Florida DEO website
March 16, 2021 at 3:33 PM EDT - Updated March 16 at 5:10 PM
Problems with Florida's unemployment website continue to persist a year after major issues surfaced when the coronavirus pandemic began.
Rossanna Roxann of West Palm Beach hasn't received unemployment benefits since December.
"They're telling me it's a glitch in the system. It's an IT problem," Roxann said.
That's the answer she said she received from the Florida Department of Economic Opportunity, along with promises to fix it.
Rossanna Roxann says she has been without unemployment benefits since December.
"I called back again, and they told me they're working on it. It's a lot of people in the same position that I am, and they could not give me a time frame," Roxann said.