State of the Service Report
The APS Employee Census surveys all APS employees to track their perceptions about leadership, workplace conditions, culture and environment. The Census results assist with framing priorities and areas of focus for future Library workforce and workplace initiatives.
The Library has a proactive approach to Employee Census results, sharing them with all staff and actively consulting through a staff Consultative Committee. The Committee includes nominated staff representatives, union delegate representatives and the NLA Executive, and is chaired by the Library’s Director-General, Dr Marie-Louise Ayres.
In 2018 the Library established a Feedback in Action (FIA) program to analyse significant trends from the Library’s APS Census results, and to draw on these to frame initiatives that respond to key aspects of the Library’s workforce culture and employee engagement.