VA âreimaging approachâ to costly electronic health record projectÂ
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Buy PhotoThe Department of Veterans Affairs building in Washington, D.C., in June, 2020. (Joe Gromelski/Stars and Stripes)
WASHINGTON â The Department of Veterans Affairs promised a new approach Wednesday for the major project to overhaul its electronic health record system, following concerns from federal watchdogs and employees who used the program when it first when live in Spokane, Wash.
VA Secretary Denis McDonough testified Wednesday before the Senate Veteransâ Affairs Committee about the challenges and the departmentâs plan moving forward. Shortly after becoming secretary in February, McDonough paused the project and ordered a 12-week internal review. The review revealed patient safety problems, escalating costs, a lack of productivity and ineffective training on the new system for health care providers, among other issues.