Squeaky bed woes, scam customer care agents on WhatsApp, fishy sales

Squeaky bed woes, scam customer care agents on WhatsApp, fishy sales
Consumer journalist Wendy Knowler’s ‘watch-outs of the week’
16 April 2021 - 14:52
Unauthorised use of a company's brand name, fraudsters on WhatsApp and the risk of buying from informal traders: Tips to shop with care. File image
Image: 123RF / BELCHONOCK
In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news you can use:
Beware the ‘let’s do this on WhatsApp’ line
What do you do if you have a gripe with a company you do business with, and you’re not getting any joy from their call centre or e-mail responders?

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