Sprint Hit with Complaint Over 'Unconscionable' Terms of Phone Lease Program

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6 days ago
Two Sprint Corporation customers have filed a complaint against the mobile service provider in connection with the company’s Flex Lease Agreement program. The Central District of California lawsuit alleged that the Flex Lease program includes unfair, confusing, and ambiguous terms that ultimately gouge customers’ pocketbooks.
Last Friday’s filing explained that Sprint, which merged with T-Mobile US last April, offers the Flex Lease program to provide customers with a leased mobile phone device at a low monthly cost and the ability to cancel the contract after a set time period. However, consumers allegedly pay significantly more than the value of their devices due to Sprint’s ongoing monthly charges after the contract period concludes.

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