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During the virtual event, powered by BT's Hybrid Broadband and backed up by EE's mobile network, the star celebrated the 'unbreakable heroes' which included Laura Llewelyn Jones, who co-founded The West End of Wales Orchestra.
Other nominees included Chris Jowsey, from Scotland, who hosted online pub quizzes every week during lockdown, and Kerry Irving, who documented their daily dog walks with Springer Spaniels Max, Paddy and Harry.
'Unbreakable heroes': The singer, 42, who herself has kept the nation entertained over the past year with her Kitchen Discos, recognised those who have kept people going during the Covid crisis with a dedicated set-list and special shout-outs