Violations that have been outstanding for over a year. Thank you. But i do want to ensure the board, were going to be talking, whatever the decision is here today. Our involvement is not going to end. Were going to still be involved and working at the longterm resolution of the tenant matter. Mr. Patterson thank you. I want to get both statements in and then we can make a decision. Mr. Patterson, how important is it to you that we lets say, for example, we were to offer you another continuance for x amount of time and not uphold today, how important is that to you . I want to give you your fair share at that. I think it is important because i want to commend you for coming back with a good step forward, and i want to keep that spirit going. Maybe you could explain to us why it is so important that we dont uphold today and give us reasons as to why we might consider that. Thank you, commissioner. I guess there are really two reasons. One is the issue of fines and penalties that may accrue during this time when we cant move forward. And the other is financing for construction. So to actually do the work, my understanding is that if it is held in abeyance, it doesnt get filed until the deadline. So we make the order now. We hold it, allowing you to do the work and resolve it, in which case it is not filed. Right. And the fees is an issue. And it is one that i brought up. Right. The fees are certainly an issue. And even if it is not recorded on title, i would think there still needs to be disclosed to lenders there is an order of abatement. And the fees would be fairly nominal and terms i could have to ask the staff what daily possibilities wil which would be accruing when we cant move forward. It is wrong to penalize someone when they cant move forward. I appreciate the idea of a continuance that gives us time to try to work this out. It would be better than upholding an order of abatement, even if it is held in abeyance, which is better than recording on title. Thank you. Just for the record, the timeframe of continuance from your side would be . How quickly can we get a resolution . Were standing here, and we have an offer that weve made, and ms. Lang didnt like that unit. And maybe a cabinet can be added and that solves the storage concern, if that unit is still available. I request two months. I think that would give us enough time to really make a good effort at it. If that unit is no longer available, well look for other units. One month is tight, but wed appreciate anything you can do. Commissioner walker . We gave you a month. Im just saying that part of what the continuance was last month was to allow time to do a resolution. And so the thing is that i would uphold this anyway because my understanding i mean, maybe our attorney can tell me to answer that question of when we hold an abeyance, does it still exist and we have to disclose and all of that. I cant answer that. But maybe we can get a my understanding is that the abeyance period, the department wouldnt record it until the period ends. It wouldnt show up in, like, a title search. But i cant say whether or not they would have a duty under real estate law to have to disclose that to a lender. Okay. The issue for me is that im serious, you know . Thats the deal. So thats why i would make the motion to uphold the order of abatement and allow a timeframe to actually create the resolution that is shorter than i guess as long as the permits were filed to do the work, that included some sort of resolution, we wouldnt need necessarily 18 months, but a period of time. And, really, while the resolution is going on, not do penalties and fees. Okay. And im not specific im talking about it, so i think there are some details to work out in there. So, fellow commissioners, are are there any further comments to this discussion . I have a question sort of offtopic about the stairs. I would like to have somebody go out there with a trained eye structurally, and i dont know if that means somebody from d. P. I. Can go out, or if the owner has to hire a Structural Engineer and vouch for them. Depending on which way we vote today, does that prevent us from doing that . Or can we do that regardless of whether we uphold the order or not . Because of the imminent danger thing . Thank you. I would like to the stairs are important, if you have firefighters coming down the stairs carrying somebody, we want to make sure theyre very solid. Im very concerned about these stairs. So can we have someone look at that, and does that change what we decide today . Well, if i can please, go ahead. There are two legal terms that we work with in our department. There is a life safety hazard and a serious and imminent hazard, and those are different. Any time we see a violation on the stairs that emergency crews have to use for a second means of egress, that is automatically a life safety hazard. When i see that propped up like that, im scared. I dont hike that. Im not willing to go as far as say that it is a series imminent hazard because there are other implications, like evacuating the building. It is a life safety hazard, and it is not a serious i imminent hazard. It is serious violation. And it has also been cited by the City Association they are aware of it. We can have other people take a look at it, as much as you would like, but it has been cited, and theyre going to have it signed off with engineers and engineers looking at those plans before the item can be abated. As a followup, we could include in the motion that all life safety issues are resolved in the interim to the satisfaction of d. B. I. Correct. Any other points of discussion . Okay. Is there a motion . So i move to uphold the order of abatement and hold in abeyance for six months, during which time any life safety issues are resolved while the tenant is in the building. And that fees and penalties are halted hence forward suspended . Suspended, hence forward. The City Attorney . Hi. Can we get clarification from the department what fees would be accruing in that time period . Okay,. What is at issue is the assessment of cost, not penalties. I think there is a monthly monitoring fee 5 a month50 a month. What are the costs that have accrued to date . About 3,000. So in the scope of this project, that is quite nominal. Okay. And do we have the capacity to not have these inadequate fixes, like a blowing tarp that would be a life safety issue if there are leaks or anything that is i mean, i dont know how we describe that, but. Well, if in the course of this month trial period, that was the best they came up with, i would like to be sure that anything that are Health Safety issues are not treated quite so lightly and inadequately. You mean all of them are life its a problem. Theyve been living, you know, with mold and whatnot, and it isnt healthy. So there just needs to be a resolution. [inaudible question] as opposed to what, three months . I dont care about time. Im just trying to whats wrong with saying just to have all of the violations corrected . Well, there is some window stuff that is probably more in the bigger picture. So certainly the leaks i mean, like i said, they have a solution they submitted that is way more than what deals with our violations. So thats not in our purview to determine what happens there. But we do have someone living there in the interim that is affected by what were doing, one way or the other. So im trying to do a resolution that allows for time to do a resolution and remedy the immediate life safety issues, including stairs and leaking and allow time. And whether it is three months or six months, you guys i dont care, but my motion is that, that we collect the current fees and the rest is nominal at this point, so. But we hold in abeyance for a period of time to allow this to mediate, hopefully. Mr. Sandimasu, are we giving you enough direction and clarity as to how we can eliminate yes. Maybe our attorneys are better to ask that question. Upon the order of abatement, hold in abeyance for six months, assess fees uphold the assessment uphold the Current Assessment of fees assessment of costs. And costs and. They dont need to add anything else. As an aside, i would like to have an update on this at some point from everybody, to see if would you like to state a basis for the motion . Thats presented. The facts presented do support that there were violations, and all of those facts are part of what was given to us. And the order was properly issued. Intraorder was properly issued. That motion, i would like to second. Again, i think we all have great concern for the family that is living here. We have people with disabilities, seniors and a child, all of which cause us great concern. And to the extent that our goal is to enhance the quality of life for all residents for as long as theyre there, and, hopefully, provide the greatest incentive to equitable and speedy resolution that is satisfactory to all parties, i feel this resolution is appropriately seconded. We have a motion and a second. Ill do a roll call vote. [roll call vote] the motion carries unanimously. Our next item is item e, case number 6869. Mariah mullcha, action requested by appellate, additional time due to bankruptcy. The staff would like to come forward . Good morning, all. Mim the chief building inspector for Code Enforcement. I understand in 2018, a complaint was filed with this Department Regarding windows that do not open, no secondary exit, outlets do not work. An inspector was assigned to the case and performed a property Profile Search and found this to be a mixeduse building, two stories, commercial and residential. On october 4th, inspector mulcha obtained inspection for the property, and a complete remodel with a full kitchen and bathroom, without the benefit of a Building Permit or planning approval. In 2019, a final warning letter was issued, and the case was referred to Code Enforcement, and inspector mulcha found that the owner did not comply with the notice of violation. February 8, 2019, Code Enforcement prepared the case for a directors hearing on march 5th, 2019. On march 5th, 2019, a notice of abatement was issued and pointing out that the owner did fail to attend the hearing. A conclusion based on the facts submitted, Code Enforcement believed that the order of abatement was totally given, so they want to uphold the order and impose the assessment costs. I want to point out this is the second time this property has been in violation for the exact same conditions. Back in 2000, the second floor was actually converted to a residential use, which there was a notice issued in september 2001a permit that they had to file for for the changes on the second floor. This is another complaint for the first floor now being converted to residential. So did the top unit go through yeah. The top floor got a certifcate of final completion. This is pictures of the kitchen. Thats the first floor . Yes, thats the first floor. Have they been guided to do an a. D. U. Process . Yes. The owner actually came in and filed an application, but it was just an application, and they never did anything with the application. Got it. As you can see, for the log on the complaint, the tracking system, this case is almost a year old. So they were given enough time to go through the planning process, and if we did give enough time for the owner to comply. The second floor was converted into residential yes. After the notice of violation correct. The notice of violation in 2001. Is it the same owner . No. There is a new owner now. Is it Owner Occupied upstairs . No. Its all rental . There are two tenants at the property. Okay. P th would the appellate like to come forward. Thats a drag. The appellate is not here. Any Public Comment for this item . Okay. Seeing none i would move to uphold second. Based on the order was correctly written, and it is in violation. Assess all fines and penalties. Is that motion okay . Yes. Did you say uphold the assessment process as well . Yes. All fines and penalties. Hes learned quicker than me. Im trying hard. [laughter] there is a first and a second for this motion. Ill do a roll call vote. Ill second. [roll call] the motion carries unanimously. Item f, general Public Comment. Is there any general Public Comment for items not on the appeals board agenda . Seeing none, motion to adjourn. Second. All in favor. Yea. We are now adjourned. It is 10 26 a. M. , and well take a fiveminute or 10minute recess and reconvene at the building good morning. Welcome to the november 20th, 2019 meeting. I start off congratulating the staff attending the community event. The director and d. B. I. Staff provided detailed information on programs including seismic retrofits, a. D. U. S accessible business entrance as well as responding to questions about building safety. Also thanks to the director for hosting the departments annual allstaff meeting october 31st, where commissioner walker and i attended. We provided a view of the d. B. I. Programs and the accomplishments of the hardworking staff. It includes the update on the new permit center now under construction at 49 south vanness which we will have more update on that and impressive numbers of inspections the past year. The commission joins director in thanking and applauding the d. B. I. Staff recognized for many years of professional service to customers and to the city and county. Throw employees have over 30 Years Service including director hughie and Deputy Director sweeney. Another four are celebrating 25 years and seven are celebrating 15 years of city and d. B. I. Service. The department and city benefit tremendously from the highly skilled and experienced employees. The commission joins the director in thanking you for the outstanding performances. The d. B. I. Employee Recognition Committee received nine nominations for employee of the quarter, three that includes july, august and sept. We selected Senior Inspector paul ortiz for his outstanding performance. Thank you to one of the citys newest building also. If i may, commissioner lee, who is going to do the certificate . No, we dont have it . Yes, i have it. If we could do the presentation and take photographs, that would be great. Thank you. Police say a few words. I am the senior electrical inspector for San Francisco. It was a real pleasure to serve the city. I have been with the city for about 24 years and i have gotten great training and leadership and it was a real benefit to learn from all of the experience that was here when i first started here. My road has sent me to see a lot of things that occur in the city, and i have been blessed to be able to now have the souper supervisor staff. I want to commend our leadership because they see what we need practically, logically in the field, and that is pretty much how we are able to assist the public with leadership that understands the complexities of every day enforcement. I would like to say that i have to take my hat off to our hiring people because they have hired some really capable and qualified electrical workers to become electrical inspectors. I see a very Bright Future for the division, not just because of qualified staff but because of the leadership. Thank you very much for the recognition. What we do comes from the heart. That is why we do well. Thank you very much. [applause] madam secretary, that concludes my announcements. Any Public Comment on the announcements . Item 3. General Public Comment. We will take Public Comment on the matters not part of this agenda. The time is seven minutes. I would like to talk to seven but i think you only get three. I am working on it. The average is four. I wont exceed it. I am jerry donal. I am about the revocation of the Building Permits at 3426 22nd street. I learned that d. B. I. Revoked the Building Permits for 40 projects over the last few years, and half of the projects had them revoked by the board of appeals or Planning Department. This means the 22nd Street Project is one of about 20 projects where d. B. I. Revoked all of the Building Permits. Issuance of the permit letter caused me to improperly conclude the owner of 3426 did something wrong. The violations were minor. The top portion of the spreadsheet summaries the 13 violations, more than half are questions whether something was disclosed in the architectural plans. My analysis caused me to send a memo requesting all of the permits for 25 17th avenue across the street from our house be revoked. Yoyou have a copy of the memo. The bottom portion show serious violations that occurred at that address. 2,517th avenue is illegally occupying two lots for two years and 10 months. This is justification for revocation of permits. Other violations include removing a three story bay without permit, jacking up four story house without shoring permit and submitting false architectural plans. Violations at 2517th heavy exceeded the permit revocation standards applied to 3426 22nd street. I will keep you appraised of the response to my permit revocation request. I used the tracking system to prepare the memo and observed only two complaints in the pts system for 17th avenue, but there are 11 in the Planning Department excel system. There is a lot of nonsense going on at d. B. I. , and it isbics responsibility to put an end to it. You have two very different projects before you. Please review each project in detail and evaluate if d. B. I. s actions were correct. A public discussion of d. B. I. s handling of the two projects would be a good first step in addressing d. B. I. s credibility problem. Thank you very much for the time. Any additional Public Comment . Seeing none, item 4, commissioners question. 4a increase the staff. Commissioners may make inquiries to staff regarding the policies and practices and procedures of interest to the commission. Commissioner walker. To the point of the Public Comment just presented, i do think consistency in the Department Around these things. This is an issue that has come up, and i dont want to over step things necessarily, but i do think that we need some consistency when we revoke permits and what the criteria is. Often times we have seen projects come through where we would like to do that or have it done in the interim, and so i dont know how we can agendize it, but i believe we should. Are there any other speakers . Our next item 4b future meetings and agendas. The commission may discuss and take actions to set the date of a special meeting and determine the items for the next agenda and other future meetings. Next scheduled meeting is december 18th. That concludes 4a and b. Any Public Comment for item 4a and b . Seeing none, item 5. Proposed ordinance amending the housing code to revise the requirements for heating in Residential Rental units, in addition to other requirements. Bill strong, legislative and public affairs. The chief Housing Inspector will describe what is in this proposed ordinance because the representative from the Supervisors Office is unable to attend. I did receive a note from her indicating she had a conflict and couldnt come so jamie will explain what is being proposed here for the heating ordinance. Good morning, commissioners. We are passing around a copy of title 25, california state law, california code of regulations, and the changes to the heat ordinance in San Francisco will get us in compliance with state law. As you can see, state law says that heat has to be available 24 hours per day. Supervisor contacted the City Attorney, City Attorney contacted me and did research, judy, very senior member, and that is what you see before you. If you have any questions, i am here. Thank you. I know it has been awhile since we had a complaint. Onetime we had a situation where the heater was constantly broken down for weeks. I think that the challenge for the commission at that time was the good faith effort that had been done by the ownership to repair. Does it deal with down time in the timeframes when heat if it does go down at 4 00 in the morning, when does the department expect it to be back up . Some of these older heaters are kind of old and unless you replace the whole system you are stuck with that part that has been made in pennsylvania in the junkyard somewhere. We heard it all. I will never forget that one. I dont know, what is the policy procedure . Do you have an answer . I totally understand if you dont. As with all violations we take into account the different factors and how much time we give. We have the ability to give more time. As a general rule, heat the 48 t is 48 hours. This would be 24 hours per day. The benefits. There are two. One is that the people that live in the buildings can get heat all day and night whenever it goes below 70. That is good. We probably should have done this sooner. Also, it is easier to enforce with the Housing Inspector. The hours we used to have 13 hours pier day meant he could only go during those hours to find the violation. This will be easier to enforce, better for the residents of the city. That is what the state law is. We want to be in compliance with state law. Thank you. Any further commissioner comments . Any Public Comment on this item . There is no Public Comment. We need to do rolling cal ro. roll call . We have a motion and second. roll call . The motion carries unanimously. Next is item 6. Update on 49 south vanness move and the permit center project. My name is Melissa White house. I am in the city administrators office. I want to thank the commissioners for having me here today. Thank you sonia harris and director hughie for the help and support for this large project. We have samuel in the audience. He has a very daunting job of over seeing the entire 49 south vanness project and delivery of the furniture. I am in charge of the second floor. My plan today is to talk about 15 minutes to give you an update on our work and i will be happy to take questions. There is a lot of work going on right now that is exciting and interesting. The department of building inspection is supportive and involved. I am excited for you to hear about it. I will start with the update and show you the floor plan and talk about how to prepare. The answer is with pilots at existing spaces. I want to talk about electronic plan review and acces access foe permitting departments. This project is coming. I started a year ago in the city administrators office. The first four months i had been in the Mayors Office and didnt have much experience in the permitting world. It was important to learn this world and all of the permitting Department Staff were generous with their time. I spent four time understanding their world and doing a Strategic Planning process with Department Heads and signed off on the vision statement by the mayor. I keep this in mind all of the time. I think quite a about about what does it mean to be an efficient be permit center . This is amazing. 15 years ago we created 311 or in the 1990s when we upgraded the building. We are moving 2000 employees, bought a 300 plus Million Dollar building, it is a big deal. It is all happening in eight months. It is coming up fast. This is going to be an amazing resource both for the city Department Staff and the public. So it is 16 stories. The second floor is going to be one stop shop for construction, special events and business permitting. Going live sometime this summer. You probably have seen us and if you havent, you should go by. It looks like it is up. Some trees are going in. The residential building to the right is up. There is going to be a coffee shop and restaurant and gym next door, which is very exciting. Thithis is a rendering of the second floor with balconies. This building will be lightfilled and beautiful. There will be 300 bike parking spaces. This will be amazing both for staff and employees to be in the beautiful new building. Also, a huge part of this project and why i think the supervisors ended up passing it with the mayor lees support is the colocation of the department. Right now if you want to get a permit you might have to go to 13 different locations to interact with the city. In the Construction Permit world we have a one stop shop at 1660 mission you have to navigate multiple floors. You have got to 1155 market. At the end of this there will be one. 49 south vanness, one floor one building. One exception is the green dot on the water is the port. They already are one stop. We didnt want tenants to have to come off the port. Everyone else is at the orange dot. The green dot is m. T. A. They are right next door. They might walk over to meet with customers as needed. We are colocates in a beautiful building. Does that mean we are automatically efficient and streamlined . Thithis is a massive move. We have to be strategic. I was excited to take this job and excited to do this job. This is a huge move for change. It is an opportunity to look at what we are doing and keep things working well and 65,000 overthecounter permits in 24 to 48 hours, a lot of things are working quite well right now. We want to not disrupt those. Where they are not working as well how can we do them better and different and this move is helping us do that. During my discovery days, what i found is this is not one department. When we havish wh have issues it one department. Everyone is trying hard and has a lot of work. There are so many departments involved. This is a bureaucracy challenge. There is a lot of great stuff. The soacthe space is sub par. The staff doesnt have the space they need to collaborate together. I am surprised how much the staff want to collaborate with other departments. Because of the move and the technology changes, they will be able to do a lot more of that. Last thing and this is the concept, i am going to talk about it at Digital Services. No one department owns the experience end to end, especially if Construction Permit touches Building Permit and into the public. It is on the customer to navigate the different departments and who are they and what do they have to do when it is not something owned by d. B. I. D. B. I. Owning permits is different than the special events and businesses world where there is not an owner and customers go all over. How are we organizing . The permit center floor plan a lot of work went into who was going to be on the floor and where would they be sitting. This is a regular station. We have regular stations all the time and you can see building inspection is like the anchor tenant, such a large part of the floor plan. That is why you are so important. We have on call stations. They dont have the volume of people walking in they need to it is all day long to wait for customers. They need Space Available when a customer needs to see them and we have that Space Available if they want to come down from an upper floor and a lot of these departments are in the upper floor. On the second floor is 40,000 square feet. Three main areas. Come off the elevators and stairs at the blue arrows and start in the blue start here area. A couple things are different be. One we are hiring a team of Customer Service representatives, not engineers, their main function is to how 311 operates to help customers navigate the building and get into our new electronic system. I know there is some heart burn about a failed qms pilot from some number of years ago at this department. I am understanding of that. This vendor is a far Better Vendor for many reasons. They have Awesome Technology and we have been testing it since august with planning and fire at 1660 mission. Most of the feedback is positive from staff and customers. We think this is the right tool for the floor. This is not so complicated we need away finding app. We need clear signage and the permit center team to get people around the floor with up to 500 transactions a day and dozens of departments operating on it. Three big changes. Space, people and technology are coming. How do we prepare . What would be a bad idea is to pick everyone up and move them this summer and have everything new, i am sitting somewhere new with new furniture. That is not what we are proposing. We will take the fifth floor of 1660 mission and make it as similar to 49 south vanness as possible while trying not to disrupt staffs daytoday work. We want to test and learn about changes before we move. We dont want it all to be new and different when they move. It is a great opportunity to communicatcommunicatecommunicatd staff about the changes coming. Here is a high level timeline. There are a couple staff moves needed. The Planning Department, pick team and Historic Preservation need to move from first to fifth floor. They are missing from the fifth floor. We are going to do that sometime in january. Then we will be in february, we will go when ready, moving with the cueing system, permit center working on the floor updates or revisiting the routing slip which relates to electronic review and making signage changes on the floor. We will test this a few months before we move at the fifth floor. That is a summary of the physical space changes. I want to mention the digital changes. After taking this job i realized the physical improvements are great. It is great to have colocation. A lot of issues that you hear about are related to the bigger projects. They take a longer period of time. The answer is not the physical space. They are digital. Electronic plan review is huge and it is exciting to address the challenges. Actually, the work is complimentary. I wanted to point out you probably know most of this. In my world of construction special events and permitting. In the construction world there are three main routing paths. The d. B. I. Overthecounter, 65,000 each year in 24 to 48 hours. Then there is the d. B. I. Submittal 6,000 a year. 20,000 permits that are starting and routes through the department of public works. When we think about all of these i am going line by line with staff to understand how every step works and how it will work in the new world to figure out how will step by step work electronically . It is complimentary. What does it mean . Moving from the paper based to an electronic based system to provide huge efficiency to standard review comments. Never will we have a loss of plans. It enables the departments to do that communication and collaboration they want to be doing. There is cost savings and environmental improvements by moving in this direction. This is a great example where the team can have benefit. We have 15 departments that need involved in this. There is no way a Department Like d. B. I. Producing so much work per year could take this month. We are out of contracting i am happy to report. We have procured blue beam which is what the private standard partners are using to review and market plans. Sfo is using this for two years and there are many localities moving in this direction. The product seems wonderful. Another thing about the product we sent staff including one d. B. I. Staff member to a blue beaming conference in august. They met ae come. They have implemented blue beaming. We have brought them on. Right now today is our second six our working Group Meeting over at 30 vanness with them. The great thing with ecom they have seen it. They have standards. They are partnering. Our role as the team is to facilitate. We are not experts. We are trying to make it easier for the permitting department. The expertise really is coming from the permit departments and tom has been working on this and he has been wonderful to work with. Here is our high level timeline. We kickoff officially in october, working Group Meetings over the next few months. We are developing the standards and work flow. I hope to work with Digital Services we have a proposal on how customers submits plans, how can that work . End of january we hope to do training. We have money to train over 300 City Employees on the system. We would like to start piloting in february. This is not a big implementation. We are going to be careful and strategic to be sure we are not overloading the permit department. We are going to test out the pilot projects and work with d. B. I. On the pilot projects. Ecom will be here and we will expand from there. This is moving quickly. Staff usually love this and it makes their lives easier. When it gets going, it just goes. I dont think there is a lot of need for anyone to be rechoiring things. I think people will like this and want to roll it out. We will see. Then the last thing, this is not really my work. I recommend if you want to hear from the chief Digital Services officer carry bishop you can have her here. I want you to know about this. Digital services have 50 employees charged with taking 211 city websites to organize them and bring the services to did public on one website, sf. Gov website which they launched in may of this year. They have funding and money to take all permits digital. We asked them to do a pilot around accessory dwelling units which they have been doing. The goal of this pilot is to learn. Is it possible to take a Construction Permit digital from end to end across the different departments involved. If yes that serves as a model for all future permit types to go digital. This is the a. D. U. Process and there is a lot of focus on it from may ors and board members. A lot of work is done and it is still complex. This is when you take the process of map what the customer needs to do it is 12 feet long. This is not to say we dont need regulations. There is a lot of safety involved with building things. That is all good. How can we mask that for the user . We are asking them to fill out a lot of different forms with the same information right now. These are the different forms a customer fills out with eight different departments. 516 questions. You need to answer. When you duplicate them it is de hype duplicate deduplicate them it is 150. One is a very clear step by step guide how to get an a. D. U. They have a zone checking tool. They worked with a company that takes Artificial Intelligence and reads the code and has its own checking tool. I put in my address. You can check your address and move the boxes around. That is before you come to the permit center to talk to the staffer. It is really good work. The next step is to take the application they have built and have reviewed and take that live. Before they take that live, there are questions to answer. Obviously, this is near and deer to all of your hearts. What are we doing with the system . We have an it model across the city. This is all the systems with the departments i am working with, and that is okay. What the Digital Services team said to me, how can i understand it . There are yellow boxes that the customer sees. That is the city website. That is what they are working on. The purple stuff is like the customer does not see. We need Document Management and we dont need everyone on the same system. We need good integrations and apa between the city website tool and the back office syste systems. Right now they have integrated with oracle with fire and the Property Information and starting to integrate with planning, and they are right now working with the it staff to integrate with staff. I am interested to see how that goes. Red is data. How can the Mayors Office, board, you all get information on how long it takes to do a thing and having better data. You need identifiers. A conversation led by digital and data sf to stay with the project the entire way through. A lot happening. That is my presentation. I am happy to take questions. I appreciate your time. Thank you very much, ms. White house. Commissioner walker, please. Thank you so much for this. As i have watched i will make a joke i can see the new building out my window. You know, we are all anticipating realizing it is coming on so quick, we have hiccups in our own Data Management project we have been doing, and it was really helpful because it makes me feel more comfortable all of these processes that we have been engaged in towards that end are being used in a way that makes sense. Part of our moving from together will facilitate a better coordinated effort which is what we have all wanted to do with our permit tracking project. This is heartening. It is going to be beautiful. It is already beautiful. I love the way that there is a courtyard and we are taking care to make space for the folks who work in our departments, open space. It is amazing. This is quite commendable. You delivered a 45 minute presentation in 15 minutes. I talk fast. You are amazing. Anyway. I dont know that i have any questions at this point. I think that it is really wonderful to watch how quickly this has gone up. It is amazing. The housing especially because it is so tall, but i think that all of us are excited to do it. I love the idea of doing a pilot in our existing location. I think that is going to be really helpful. Thank you for doing this. I will study this. If i have other questions, i will call you. Hats off to whoever made the decision, tom, or your department to go with blue beam. It is a fantastic tool. Part of the reason why 4749 is doing so well because it is using blue beam. It is effective. Hats off to you for using it. The commissioner does not it is on the board of blue beaming. Beam. I share all of the positive feelings about this, and i would like to go back on page 7 where you do say no one department owns the entire Customer Experience. You know, is there any way to rectify that, when nobody opens it, it is a source of problems. Very often what Different Companies or agencies do is say maybe nobody really is in charge of it all, but whoever have the dominant takes is lead so it is seamless and does own it and the Customer Experience is such they go to the primary. One of my two questions is there any possible way to solve that short coming of nobody owns it . Yes, that is a great question. I want to make the point that