Transcripts For SFGTV Government Access Programming 20240714

One strategy from each goal. And then but i am happy to answer any questions you have about anything else that i dont mention. Rose is going to help me field those questions. So, um, you can see that we have five overarching Strategic Plan goals to maintain a Robust Network of communitybuster communitybd services, provide consumercentred programming, and to ensure best use of resources, and maximize client outcomes, and support and develop and engage professional workforce that is prepared to work with other people and adults with disabilities. So from goal one, i really just wanted to highlight strategy b, which is to explore alternative models to best serve younger adults with disabilities. As you may remember, the 2018 Dignity Fund Needs Assessment highlighted that people with disabilities in San Francisco experienced discrimination, and there is a lack and utilization of available resources. Were trying to work with Community Members to address this. Service organizations, advocates, and other city departments to develop a center that will provide information about an access to disability programs and services, and also create a space for people with disabilities to come together. Which will also help advance social and disabled justice, and celebrate disability culture and pride. Last year you approved a contract that we had with the pau paul kay longmore institute. To inform the scope and structure of this center. We knew we didnt have the expertise to do this on our own, and we really wanted to make sure we got all of the information that we needed to do this right. In the current year, well be using information that we got from them to take next steps towards establishing the center. As far as i know as far as we know, this is the first cityled Disability Cultural Center in the nation. There are Cultural Centers often attached to education and universities and things like that, but there really, as far as we know, is not one that is municipally funded. We want to make sure it is successful and welcoming, and focused on being a disability center. Somebody said, please dont put it in the basement of a church no offense to churches. So we really want to make sure that it is a space that is going to be fully accessible on transportation lines, all of those things. Nicole bond, who is the director at the Mayors Office on disability and i have been shopping this idea around to various city departments, trying to find out who might be able to help us find the right spot. Weve met a lot of people who have been very helpful, and i think well get there, but it is challenging to find a space that has all of the requirements that we need. Normally we wouldnt put the work in at the Department Level or the city level, and we just kind of say, okay, nonprofits, you can figure this out. But because this is so important, and because there may be an opportunity to partner with you know, in a retail space, or something that was initially designed for retail, given that there are vacancies, there may be Something Else available. Were continuing to work on that together. We have a fantastic partnership with the Mayors Office on disability. Im really grateful for nicoles partnership. We will be letting you know about progress on that. And im also hopeful, and i put it out there every day, almost, that somebody will help us find a space. So if you happen to have your thinking cap on and have any contacts, it would be great to hear about those. So goal two is to sorry, goal two, we wanted to highlight strategy a, which is to develop specialized resources to address specific clients needs. And we chose to, in this case, to highlight action 3, establish a communitybased service in a Community Independence program, and new housing conservatorship programs. I think Everybody Knows that conservatorship is a hot topic right now because people are trying to figure out how do we help people on the streets who need services and treatment, and yet arent able to access those programs on their own. Were continuing to work with the department of Public Health, and the Mayors Office and other city departments, the d. A. , the city attorney, etc. , the public defender, to ensure that our services are the best that they can be. So were continuing our efforts to develop robust, innovative models by establishing a specialized unit of staff within the office of public conservator, which manages our communitybased conservatorship programs. And jill has taken a lot of leadership with her team on that. But i think San Francisco is really unique in that most counties dont do communitybased conservatorship programs. It is breaking new ground to think about people being able to get that level of street and still live in the community. We have the Community Participation program, and the postconservatorship program. We adhering to a wellness and recovery model. The programs promote psychiatric stability for individuals with less intensive needs who can readily maintain stability when taking prescribed medication, but who have a demonstrated history of not adhering to their medication regimen. Lifetimlast year we had 52 peope in the programs. Sb1045 is something i know youve heard a lot about. And 230 of our clients are in community placements. For example, board and care, home, singleroom occupancy hotel. Most of the clients who have progressed however, most of these clients have progressed to the lower level of care. Whereas, the other clients in the Community Programs actually skip that higher level of care and are just served in the community. Cipp is a voluntary conservatorship, which ensures that the person is sticking to the medication regimen and treatment. Excuse me, would you like questions after each goal or at the end . I think lets go through the whole thing, and then well answer any questions. So goal three is to provide and support Consumer Center programming, as i mentioned. Strategy b, streamline access to resources and advanced access to promote timely access of relevant services. We chose action two, enhance Services Located at the doss benefits and resource hub, and develop a revised outreach strategy. I did mention earlier in my report, we have kate shedowan on as the new director, and were able to move forward with many improvements to streamline the services and enhance our outreach, which is something we really need to do. She brings great experience, and were really looking forward to hearing about her outreach strategy, outreach plan. With her on board, were integrated all of the services at the hub, including bringing the reporting line of the eligibility unit from i. H. S. S. Over to the hub. And weve moved the provider Assistance Center from across the street into the hub as well, so that both providers and clients can get services at the hub. We sphgd i figured it would be a much better use of the space and a much better experience for the clients and providers to be able to go to one place. A lot of our providers are also recipients of services. It makes sense they can go to one place where they can get information for themselves, as well as get information about as well as do the things they need to do to be a provider or to change their information and all of that stuff. And then weve also moved the responsibilities of the Inhome Supportive Services Care Transitions program, which was initially over at the hub, over to ihss, to better stream the enrollment process for our clients. There is a lot of stuff there. I think your president , president serinia, about having an updated report on ihss s is a good one. It will make it more clear as to what weve actually done, and it helps streamline our porosi processes to better serve san franciscans. And then goal four, we chose strategy c, facilitate planning processes to promote inclusion of older people and adults with disabilities in the broader city community. Action one is to coordinate age and disabilityfriendly, or a. D. S adsf work group, and the action plan, including recommendations related to accessible transportation and accessible dwelling units. Through the San Francisco initiative, our city has joined nation and worldwide networks, led by the World Health Organization and aarp. As far as i know, we may be the only aging disabilityfriendly plan. San francisco is currently focused on implementing recommendations from the adsf action plan, with a taskforce in 2017 18. Nicole bond and kelly deerman help with that. Over the last year, the work group has help advance policy and programs that support seniors and people with disabilities to engage in fulfilling lives. And ableism training for health care providers, increasing crosswalk timing at key intersections, and for affordable assisted living in San Francisco. In the next year, well be focus on other recommendations, including accessible transportation and accessible dwelling units. Im really excited that weve finally gone to print, or about to go to print, with the age and disabilityfriendly San Francisco assessment report, which looks great. I saw the you know, before it went to printing, i saw what it will look like, and im very excited because weve been waiting a long time to get this out to the public. And so there is a nice address from marilyn breed. She was very supportive of this effort. Youll all be getting copies of that as soon as it is available and well have it posted on the website. So goal five, we chose strategy c, collaborate with education, training, and workforce programs locally and reac regionally. And we chose action three, support evaluation led by the bear Adult Services group, and calswick, and it is modeled after Child Welfare title e, which some of you may know about it at the state level, our a. P. S. Program and deputy director, jill nielsen, have been part of the conversations to incentivize people to enter the programs. Jill has taken leadership in a lot of different ways, and she always does, but this is something they really pushed at the state level, and i appreciate very much her efforts, along with her colleagues. The funding mechanism is there is an a. P. S. S. Innovation program to the department of social services. And the department of social services is sub subcontracted with calswic. And they provided matching funding for the grant. What this means is well be able to have stipends. There is money for eight stipends. For interns. And the doss is funding two additional stipends for a total of 10. This isnt really new for us theyve definitely had this on the Child Welfare side for many, many years, where they provide opportunities for internships, and for education for people who want to become social workers and who really want to continue in the field. One of the issues around this one of the reasons it is important is it really does address some equity issues. So people who arent always able to get in and get their masters degree, but certainly have lived experience, it is often hard to get a government job as a social worker. Simultaneously, we really need to be bringing people into aging services and disability services. It is hard to recruit people. So being able to offer incentives to people to come work for us and to be educated, and to spend their careers here, it is just really important for us. This is a big first step. The stipend people get is 118,500. The first year placements will be aging or disability county nonprofit programs. And secondyear placements must be with a bay area a. P. S. Program. And then calswick identified two universities. U. C. Berkeley and san jose university, they each get five stipends. The universities were selected due to their robust aging curriculum, as well as for the geographic locations of the institutions. Thats a really exciting kind of development, as we think about the challenge of recruiting and maintaining our workforce. And i think those are the five that we wanted to highlight. And were both happy to answer any questions you have about those or about anything else within this action plan. Thank you, sharene. I have a couple of questions. One is on goal two, the conservatorship issue. There has been quite a bit in the press about this city closing down certain beds that were designed to house people who have severe mental problems there arent enough staff to service them. So how does that work with our goal to increase conservatorship and protection for people who really need it if there is no place to house them . Right. Thats a very good question. I know that the department of Public Health has a plan to ensure that people continue to be housed, but there is also a lot of conversations still about the beds that were slated to be shut down, and whether there is going to be a plan to figure out the challenges related to that so that it can stay open. But i know very well, having spoken to grants and to the deputy director, that there is a plan in place, and that overall, what the city doesnt want to do is lose beds, even though they may have had to close a specific facility. Thank you. And there is another sort of related issue, i believe there are some supervisors that are planning to introduce either legislation or a ballot measure that will limit conservatorship until all Necessary Services are in place, which sounds ideal but it is not very practical. We wont have every kind of service for every individual who needs it, but that doesnt mean we dont take action. I understand there are civil rights issues that are of concern to people, but it seems rather counterproductive for that. Im curious as to how were planning in the event that that legislation passes or that Ballot Initiative passes, what do we do . I believe what woe we would do as a department is we would be working very closely with the Mayors Office and the department of Public Health to figure out exactly what that means, and how you check those boxes and ensure that were making the process as streamlined as possible. And, youre right, there are some people who ultimately cant do it without conservatorship in place. There are a lot of people who can respond to treatment if it is available when they need it. And but, youre right, ultimately there are going to be a small handful of people who arent going to be able to make it within the system. We can already serve them now. I mean, those people are eligible for conservatorship, and we will continue to serve them with that program. Thank you. And finally on goal five, i think it is terrific to get stipends and many every effort to recruit professionals, but can we do something along similar lines to recruit power professionals, care workers . There is an acute shortage of them. So we can design the best programs in the world, but if there arent people around who can implement them at the individual level, it will be very frustrating and disappointing for us and for our clients. Thats very true. Yes. This is one part of a larger strategy that we need to be involved in to think about how we recruit and retain workers at all levels. One of the reasons we have a partnership with hombridge is because theyre focused on that. And were working on that with them. And it is challenging and were learning a lot, and we havent figured out exactly what the answer is, but were continuing to work with them to try to figure that out with them. I think one of the other things were doing is figuring out how we support other programs. So say the Health Worker Certificate Program at city college, for example, those workers are really valuable editions t additions te system. Theyre often used at the department of Public Health clinics and things like that, but were working with ou provider our providers, because they have often been incarcerated, often have been down on their luck or were victims of abuse and neglect themselves, and they want to bring through lived experience and their training to this field, either aging and disability services, to healths, alhealth, all of that. So i agree that this is a much bigger challenge. There are also some things that need to happen at the state level with respect to, you know, wages for domestic and home care workers. All of those things have to be in play at ones. We have to keep plugging away at that. Perhaps as part of our participation in the governors master plan for aging we can highlight quick remedies that our 21 billion surplus may quickly take care of. Yeah. I think one of the things that is really important is to look at the overall cost of care. You know, people get very upset about the cost of ihss, for instance, and yet at the same time, nobody said hey, thats probably a lot cheaper then, you know, longterm care in a facility. I think, part of again, as i said earlier, part of the master plan really should be, how do we gather data and continually collect data so we can learn from it. I think a lot of people in the field think it will be cheaper to give them 200 or whatever hours of ihss care. Hopefully this state plan will really help get us to where we need to go. Thank you, sharene. I didnt mean to harass you i didnt feel harassed. Thats fine. Any other comments or questions. I have a question. This goes back to goal number one, and your desire to find a space for the disability Cultural Community center. Can you just elaborate a little more on i know it needs to be accessible to all, but do you have a preferred location in the city or size of the space that youre looking for . So our preferred location would be right on Public Transit specifically. It would be great if it were on Market Street, somewhere on bart and muni metro and where all of the buses converge. Transportation is a huge issue. I think, um, you know, having a space that is new and adaptable a as possible is also important, given that it needs to be accessible beyond a. D. A. Rules. It needs to be fully accessible for people with a variety of disabilities. That means, one, being big enough. We havent really identified the size yet. I think were aware that we may have to start a little smaller than wed like im hoping that is not the case. It would be nice to move in some place and have it stay there and have it be permanent and have it be miraculously the right thing. But sometimes when you start this, you have to ok and so were aware of that. But having something that is really adaptable and on the best transit lines that we can think of is would be ideal. Along those lines, yesterdays chronicle i think it was yesterdays chronicle had a big article about a variety of housing being built on what you referred to as the hub Market Street and van ness. Much of that housing will be for low income, much will be affordable, and there will be a fair amount of public space on ground level. So while that is down the road, perhaps that could be an ultimate location for this particular facility. Because it would be brand new, it would meet all of the known requirements, and be accessible from all forms of public transportation. Right. So nicole and i have had some conversations about the hub and the buildings and what the pockets are there. And, you know, im really hopeful that were going to find something great like that. Thank you. Any other comments or questions . I think theres so much going on at this agency, but whether or not we let people know about it, you know, we should just keep working on that goal, and with the technology, and all the organization you have done, and the new manager, it is good stuff, and i would really like to see that as it rolls out, and keep us aware of it. Right. Our new Program Director will be definitely spearheading that effort. It also includes our Planning Team and certainly our Leadership Team at daas, as well as our communications team. It is interesting, we have a really Good Opportunity here because were putting things in place that we havent had in place before. One of them is rebranding the agency because not only does the word about daas not get into the community, people are always asking me what it is we do, and what does it mean, you know, but that happens with other departments within h. S. A. , as well. The rebranding is very exciting and it will fit very well within thinking about our outreach strategy. Also the reframing campaign that we are about to launch really fits in well with this. I think, you know, we have the opportunity to seize that moment and really get the word out about the services that we have and the really key lifechanging services that we offer to san franciscans, and i think, you know, this is just it should come together really nicely. What we will do is think about how to put together a presentation for the commission that really upholds all those things together really pulls all of those things together into a nice package, and we will definitely be having more collateral materials and stuff like that to get out, as well. Stay tuned for that. Thank you. Thank you. Well, that it is very challenging with all these goals i am just wondering, like maybe after six months, you will come back and talk to us on how far you have reached some of the goals. That is a great idea. Is six months about right . Okay. We will schedule that maybe for january. Thank you. Thank you. And the board would be helpful if it included measurement criteria so we would know and you would know. That would be great. Sounds good. Any other comments or questions . Thank you both very much. It was very comprehensive. Thank you. The next item is item a, and i remind the commission that the presentation will be excuse me . Im sorry, was there any additional comments from the public . Okay. Yes, jessica . Thank you. Thank you. Good morning, commissioners. A couple of comments on the excellent report on the action plan. I wanted to just share how excited i am and so many of us are about the Disability Community Cultural Centre and thank you to the executive director and others for spearheading this. I think it is going to mean a lot to the Disability Community and really push us all in the right direction. On the conversation about conservatorship, i want to remind us all that while the conservatorship programs are moving forward, there is also a need for all of us to continue to push for voluntary services, that we know, from talking to people on the streets, that there are a lot of people that are willing and able to accept services, but the services dont exist. And especially looking at the connection with homelessness, but if somebody is trying to get help for a Mental Health condition or for substance use, but they are not given housing, it is nearly impossible to maintain that. I hope you all will join that effort to continue to push for that. Lastly, on the conversation about longterm care, i wanted to make sure you all knew that there is a town hall on Longterm Services and supports coming up on thursday, september 19th. It is the day before this attempt 20th dignity fund forum, so hopefully you can plan on those back to back. It is september 19th from 10 00 a. M. Until 12 00 p. M. And it is at the main library in the auditorium. They will be a panel of the three state bay area legislators who will be talking about these issues and how we can have a statewide, longterm Care Insurance program. It is put on by several organizations that represent seniors, people with disabilities, families, and workers. I hope you can be there. Thank you. Thank you, jessica. Any other comments or questions from the public . Moving on to item a, i will remind the commission that the presentation for item a will be for informational purposes only, and it is requested requesting authorization to modify the existing Grant Agreement with perry Senior Centre to the provision of technology in connection at home programs, during the period of generate first, 2018 through june 30th, 2020 for an additional amount of 45,000 plus a 10 contingency for a total amount not to exceed 811,742. Thank you. Tiffany . Thank you. Good morning, commissioners. The original ground with korea Senior Centre was first presented to the commission in january of 2018. Their connection at home program Utilizes Technology coupled with weekly classes, Health Coaching and Technical Support to encourage social engagement and has a particular focus on engaging older adults and older adults with disabilities who are either socially isolated or at heightened risk of isolation. The Program Provides consumers with Technology Devices on a loan for the enrolment term of one year. The devices include an ipad tablet, fitbit, and digital scale. Internet service is also provided if a consumer does not have inhome internet access. The program entails a 48 week curriculum covering a variety of applications and functions on the devices and the internet, and weekly classes are currently being offered in cantonese, russian, and english. Consumers who complete the program have the opportunity to participate in monthly classes or monthly maintenance classes up to an additional year. The maintenance class helps consumers keep up their skills and supports ongoing socialization. Curry consumers they also help consumers who complete the program, acquire their own devices through nondaas revenue sources. The program has been very successful since it began. Program participants are reporting a decrease in loneliness and an increase in selfsufficiency with using technology and an increase in self efficacy and managing their health and an increase in daily walking. With new programming, however, sometimes adjustments and modifications are needed and in this particular pay case, a stronger Maintenance Program is needed to meet consumer demand. In the original ground, it was anticipated that 30 of the graduating participants would want to win a role in the Maintenance Program. The actual was much higher. 83 of the consumers who completed the program in fiscal year 1819 enrolled in the Maintenance Program. This demand speaks to the need and Great Service the curry is providing. More consumers will be eligible for the Maintenance Program this year and there enrolment rate to the Maintenance Program will likely be similar. The additional funding will enable curry Senior Centre to offer maintenance classes two times per month, as well as more hours of Technical Support. The department is anticipating continued success and is looking forward to the Ongoing Development have the program and working with curry Senior Centre thank you. I would be happy to answer any questions the commission may have at this time. Thank you. I keep thinking that maintenance means maintaining the equipment, but it is obviously Something Else. Can you tell me what it is . Sure. It is a Maintenance Program so they are able to come to class. It is like a class that they brush up on their skills and it will be offered two times a month for that purpose. Can you tell me, are these always people who happen to access the curry centre to begin with and thats how they got recruited into the program . Im just curious as to whether or not it is more broadbased than that. Does anyone ever get do they go to korea for the classes . There definitely is and reach recruitment, but also when the grant was originally presented there was outreach, because of where seniors are they are at higher risk of isolation, there were specific districts. I think it was district six, which is where curry is. I think also district three and one more district, let me think of what district that was. District three, the civic centre neighborhood, south of market, district six, and Western Addition neighborhood, as well. So there is that for a lot of outreach that was done in the beginning. And they go to curry further classes, is that how it works. Curry and also st. Francis living room. Maybe i didnt read it thoroughly enough. San francisco Senior Centre. Thank you. Thank you. Any other comments or questions . Tiffany, i have one. You mentioned the equipment would be lent to the seniors for one year. Apple and other companies by back a lot of older models of their ipads or cell phones that are not in demand, but are perfectly usable, and you mentioned that curry helps people get equipment. How does that work . Have they been working with Companies Like apple or other companies that by the used equipment that is not stateoftheart, but is perfectly serviceable . Like myself own. [laughter] so like myself own like my cell phone. [laughter]. I might invite angela up who will talk about how they get the new equipment in. I know they are working to get consumers that. But in terms of who theyre working was specifically, i cant speak to that but i am sure angela can. Thank you. Good morning. My name is angela. Im the Program Manager for the technology at home program at curry Senior Centre. In response to your question, we are working with some of our corporate partners, specifically twitter. They have report repurposed for us ipad minis. We also have sought out Corporate Funding and other Foundation Funding for the Maintenance Program. We are using those fundraising sources to provide purchasing of refurbished apple devices, as well as the newer model of fitbit for the Maintenance Program for the people that graduate from that. Great. Thank you very much. Any other comments or questions . Any comments or questions from the public . Then we will be voting on this contract next month. Thank you. Item b. , requesting authorization to modify the existing Grant Agreement with the leahs pantry for the provision of citywide Nutrition Education and counciling Singh Services program over the period of the timber first, 2019, through june 30th, 2020, and the amount of 40,850 plus a 10 contingency for total amount not to exceed 347,186. Welcome to lauren to present. Thank you. Good morning, commissioners. My name is lauren and im a nutritionist with daas. We are speaking seeking your approval to modify the grant would leahs pantry for the provision of citywide Nutrition Education and Counciling Services. The citywide Nutrition Services grant began in fiscal year 1718 we collaborate with daas funded cog it and home delivered meal contractors to provide Nutrition Education workshops and oneonone nutrition counciling to older adults and adults with disabilities screened at high nutritional risk. Consumers are referred by meal contractors and identified in the california gate care system through citywide nutrition referral dashboard. This year, leahs pantry will be serving additional you contractors. Therefore, the solidification increases the number of nutrition counciling hours and workshops the leahs pantry will provide in order to reach the increase in consumers being referred to. In a nutrition counciling session, clients can make nutrition related goals based on the advice and guidance from the registered dietitian and have the option to meet with the dietitian. Nutrition Education Workshops consist of four classes once a week. Feedback from the workshops last year was very positive, with over 90 of respondents reporting an increase in nutrition related knowledge and healthy behaviour changes. I do want to make a note. For the modification amount that is on the agenda, the number that is on the agenda is actually about 300 over the amount, so the correct is 48,585. On the budget, the budget summary, the revision column, those numbers are all correct, however, the modification column , the indirect expense is missing. We will make sure that those two are fixed. Im happy to answer any questions that you have at this time. Thank you very much. Could you tell me the budget page, the last page. Yes. That is where the nutrition councillor has the operating expense expense details. Could you tell me, on line 301 translation and interpretation. How come the amount jump so much they use a Language Line to do their nutrition Counciling Services if needed. It was on the congregated budget and they moved it over for the home delivered meal budget. It was there before, they just moved it to the home delivered meal budget. Thank you. Any other comments or questions . In terms of how people access this program, we mentioned the citywide nutrition referral dashboard, how does someone find the dashboard . How does that work . The way it works is a nutrition meal providers perform the nutrition Risk Assessment on the consumers, and that should be done once a year. If the consumer is told they are high nutritional risk, the provider asked if there interested in the Nutrition Counseling on the Nutrition Education workshops. If they are, then the provider refers them to that service. Leahs pantry is the one that looks on that referral dashboard to see all of them in order to contract contact the clients. For the most part, or all of the part, these are people who are involved in the congregate meal program. That is how they would become aware. Yes. They need to be enrolled as a congregate or home delivered meals. Yes. Okay, thank you. Thank you. Any other comments or questions from the commission . Any comments or questions from the public . Then we will vote on this next month. Thank you. As we announced earlier, we will not be reviewing item c. Today, that will be deferred until next month, and we we we will be moving to item d. , requesting authorization to modify the existing Grant Agreement with Community Living campaign for the provision of a community Services Program pilot during the pitter september 1st, 2019 , through june 30th, 2020, in additional amount of former 6,945 plus a 10 contingency for a total amount not to exceed 1,223,990,000. Welcome back to tiffany. Thank you. Good morning again, commissioners. The budget modification for Community Living campaign his Community Service Program Pilot will enable them to increase the number of Community Connector programs and continue their work in collaboration with the department to launch a Public Awareness campaign this year, focused on ageism and ableism. The budget modification adds funding received through this years ad back process to pilot two more Community Connector programs and sustain connector programming that was started last year through the add back process. Connector programs support our clients by coordinating a range of local activities in their neighborhoods, from exercise classes and walking groups, to potlucks and volunteer projects. Connector programs aim to foster a sense of community and belonging for these clients. Community Living Campaign is a champion of connector programs and if is successful at lodging these sights. Last year, between the fifth connector program, three of which were started last year, the Community Living campaign reached 262 consumers and provided 750 hours of service, meeting their survey to surveyed units unit goals for the grants. The results of their annual Consumer Satisfaction survey last year also demonstrates great success. At least 96 of the consumers surveyed reported they learned about new services by participating in the program. They attributed a strong sense of community, an increase in physical activity, and an improvement in the quality of life to program through program participation. With this modification, clc will have a total of eight neighborhood connector programs. One of the new connector programs will be located in the Crocker Amazon neighborhood, and the second location is in the outer sunset starting with an exercise program in the parkside neighborhood. The add back for a connector programming also aligns with the key priorities and the dignity Fund Services and allocation plan, which included improved geographic access to services as well as inclusion and programming that engages older adults with disabilities that are not currently accessing services. Now to go on to the second aspect of the modification the second part will allow for the continued work on the launch of the Public Awareness campaign this year, focused on ageism and ableism in the city. Last year, c. L. C. , in partnership with Community Stakeholders daas and the department of communications, it works with and experience worked with an experienced consultant to plan and strategize and set the foundation for a successful launch of the reframing aging campaign. The consultants convened a facilitated work group to develop its campaign goals, framing strategies and outreach methods and now it is time to move forward to the next phase, which requires expertise from creative agencies and funding to make media buys such as advertising on munimobile buses, street web banners, billboards, essentially advertising at and in places places in places that have been identified as effective means to reach the public. The department is a very excited to launch the campaign and to continue to support the goal of the dignity fund, which is to make San Francisco an aging and disability friendly city. Thank you very much and i am happy to try to answer any questions you may have at this time. Thank you. Yes, i am looking at page four of the appendix and item number six, the grantee shall ensure etiquette and culturally competent staffing. I am just wondering, what kind of language that staff and volunteers have. This would be of the Community Connector. Are you talking about the connector sites . It would be dependent on the neighborhood and maybe i will check in with marie and kate in terms of okay. Yeah, absolutely. Thank you. My name is patty, what i am with the Community Living campaign. Im all for representing district 11 with the department of aging advisory council. We have programs that try to address different communities in our neighborhood. For example, our literature and flyers are printed in different languages. We have tai chi that appeals to some what kind of languages do you have . Chinese and spanish at this time, but when we partner with or other organizations, for example, connector programs are connecting people to other programs. We have a safety program, for example,. This safety partner, whether it is the fire department, they offer all their flyers in multiple languages. And just to save paper a lot, we choose the languages that we know that our community will respond to. We also have a person on staff that can translate all of our flyers as needed. Do you have volunteers that speak different kinds of languages . Yes. Every one of our neighborhoods has somebody that we can find us to help communicate with our nonenglishspeaking neighbours. So the language will be english, chinese, and spanish, and russian . In the communities that we presently are, those languages are the predominant predominant languages. We chide you always respond to the needs. We have a big network of resources for people to help us, but usually it is the neighbour helping the neighbour. Okay. Thank you. Thank you. Any other questions or comments . Any comments or questions from the public . Good morning. I want to introduce these people from our neighborhood. I could fill this room with happy connector people, but we wanted to just share her insight into what the program has meant to her for the last five years, and also thank you for the funding we receive. Thank you. Hello. I am a registered r. N. Since i retired in 1990, this organization of connection of the neighborhood has changed my life. Retiring is two ways for me. You either sit down and enjoy your retirement, or continue to be active without the responsibility. It is a good opening for me, and because when i was working, i never had the chance to work out with my neighbors, now when i retired, they opened the exercise three times a week. They have yoga, they have lectures on making salad or painting, a lot of activity. My retirement is not wasted. It is full of activity. Five days a week. It keeps me going. I am almost 95 and i am still going. I hope that everybody, i became a sort of an inspiration to some people. They say, i wish i could be like you when i reach 90. I am going on 95 and a couple of months and this Program Keeps me going. I hope everybody feels the same. Thank you for whatever you can give. We appreciate it. We have to keep on going. We have to die with a smile on our face. [laughter] not gloomy. Thank you. Thank you. [applause] thank you very much. Any other comments or questions . Okay. Again just for the record, i would like to show that the sites for these Community Connector programs are in Church Basements [laughter] thank you. Again, will be voting on this contract next month. As was announced earlier, we will not be having item seven today or item eight, so now we are ready for general public comment. Welcome, valerie. Good morning or almost afternoon. I first want to welcome the new commissioners. I havent had the honor and privilege to work with all of you. Im here to talk about some changes, unlock has some we are having a leadership of structure change, so i wanted to be able to tell you and also to introduce to you the executive director of the onlinebased Services Program. But before i do that, i wanted to mention that i have been at 30th street life in some form or capacity for 308 years. I am going to be moving to a new position in the unlock organization to help our organization launch new programs for older adults. My new title will be director of well program development. So officially on october 1st, i would not be the director at the 30th street Senior Centre any longer. I wanted to make sure we got to mention that directly, and to also excite you and get you acquainted with my colleague who will be taking the reins in the new Leadership Structure as executive director of the Services Corporation which has been the corporation over 30th k the reins in 1995. I want to introduce john and let him say a couple words about himself. Then i have one final announcement i want to make sure i get on your radar. Thank you. Congratulations. Thank you. I am excited to introduce myself we are going through a restructuring and trying to find ways to expand and support our Services Even more fully and to build upon the amazing work that valerie has committed her lifetime to. As executive director, i and the director of 30th street i have a direct reporting to me, and also we are engaging with open house and having a Senior Day Program there, as well. The whole idea of the executive director role is to continue expanding our ability to reach out and support seniors in our community. Im excited to get to know all of you better. I also have another hat, im the director of chief director, so hopefully we bring these skills together and we will be able to find funding and support many different ways as we do this work. Thank you. Thank you. So we are going to go celebrate. Thirtieth street has hit the milestone of 40 years, and so on friday, september 27th, we will be celebrating 30th streets 40 years of Community Services throughout the world the San Francisco world. It is a really exciting time for unlock and for 30th street to highlight what weve done, but also to be getting ready for what we will do. Again, i will send invitations to you if you havent received them already, but it would be great to have people joining us. That will be my last Senior Centre director event. I would love to have you. Thanks. Thank you. Good morning. I am here as the cochair of the Dignity Fund Coalition and a member of the longterm care council. Since this wasnt brought up earlier, i wanted to say little bit more about the master plan on aging which is being sponsored by the Dignity Fund Coalition and the longterm care council with support from the fund, the scan foundation and a whole lot of the members of those groups that i mentioned. The event is set for september 20th from 1 30 p. M. Until 3 30 y on the embarcadero, with a resource table happening before the event from 12 00 p. M. Until 1 30 p. M. I also wanted to tell you there will be an illustrious group of elected officials and Community Leaders who will be part of the presentation that day, and it will be translated simultaneously in cantonese, spanish, and american sign language, and then it will also be live streamed in realtime, and that lifestream version will be posted online with captions shortly after the event. So if you wanted more information about that event, it is posted on the Dignity Fund Coalition site. Secondly, now i want to also speak as the director of the Community Living campaign to invite you to our annual award event which is scheduled for september 26th. This year, we are honouring Michael Blocher who is a longtime executive director. And more information about this event is on our website