Or even im still here. I hope more police and more safety, you know, in our community, all the community, we appreciate it. President hirsch thank you. Next speaker, please. Hi. My name is paula williams, and im homeless in San Francisco right now. Ive been homeless since december of 2018. Ive made Numerous Police reports. Ive been harmed numerous of times by staff in the shelters. The police have did me no justice. Ive went to the city attorney, ive went to the d. P. A. Its just plain corruption. Its five Police Officers that dont want to take a Police Report, made false statements in my Police Report. Didnt want me to file a Police Report and just was lying. I liked when miss taylor said they wanted to take a look at the shelters. Every morning, i walkthrough t. L. And encourage them, tell them to get up, all to its numerous of stuff that whatever hsoc and all of them is talking about, i just called the Police Yesterday in front of walgreens and had the police come up and pick a lady that was laying on the ground. Sometimes i just do field work all day and call 911, can you please get this person up, can you please so i dont know what they talking about. Every day, im in the tenderloin. Whatever salary they getting, they know me down there. They know me really well. So i think you guys should look up all my Police Reports, go to d. P. A. , and ask someone thats working in the shelters thats harming, it was a 26yearold girl that sprayed chemicals in a 66yearolds face this morning. President hirsch thank you. Any other Public Comment general Public Comment . My name is john jones. May my remarks please the commission. About two years ago, i was getting on a 14 mission bus at the corner of geneva and mission, and all of a sudden, i heard this scream, a woman scream. And i looked around, and there was a chinese woman in the back holding a very well cared for child, and three black teenagers were running off the bus. I came facetoface with one of the teenagers, and he was smiling. Apparentl apparently, one of them had just ripped a cell phone out of the womans hand. Now, the witness to that was five chinese men sitting in the back of the bus. My impression was that chai necessary have very tight families. I could run through the numbers, but my estimate is that 3,000 separate individuals heard a full recounting of that crime and the effect upon that woman. You cannot buy that kind of bad publicity. Its stupid. For a 25 cell phone, you alienate all those people . Thats one fact in all this crime that we talk about that doesnt get emphasized, the effect it has on others, particularly others of different races. Thank you. President hirsch thank you. Any other Public Comment . Id like to use the overhead again. Im trying to start it. Wait a minute. President hirsch we need you to talk into the mic, though. Im trying to start my video, so could you so wait a minute. Sorry. Just a second. I think its ready now. So oh, here we go. 12 years after his son was her son was shot and killed in San Francisco, tonight, shes still pleading for answers and hoping a huge reward will lead to an arrest. Our Crime Reporter has the story. Im here. This is the 12 year. Im back again. Its a sad summer ritual, paulette brown, pleading with San Francisco police after her only son was shot and killed back in 2006. I was told back when it happened, its going to get easier, but it doesnt. I can deal with it. Im functioning. I work i do everything that i need to do, but this pain never, never ends. On august 14, 2006, 17yearold aubrey aberkacen approached several gang members. Police say aubrey wasnt a gang member, but he yelled at his friends to run, and they shot him in the back for this. Like she does each year, she passes out fliers, hoping someone will be brave enough to come forward. San Francisco Police say a 250,000 reward remains in effect. I know its been 12 years, i know its been a long time, but if we can solve a case from the Golden State Killer that goes back for decades, we can solve one thats 12 years old. I cant believe hes been gone 12 years and nothings happened. Aubreys mother and the police say if you have any information, call police. So im saying august 14 of this month will be his anniversary, and im looking for you guys to come im having Media Coverage on grove and baker. Steve David Stevenson has already given me the flier to pass out to faithbased people. Im hoping that coming here for all these years that you guys would accompany me and stand with us concerning unsolved homicides and mothers and fathers who lost their children to homicide so maybe some way we can heal. President hirsch thank you. I would like to see you there. President hirsch the tip line is 4154755555. Any other Public Comment . Next item . [agenda item read]. President hirsch is there any Public Comment on us going into closed session . All right. Seeing none, Public Comment is closed. Next item. Clerk line item nine, vote on whether to hold item ten in closed session, including vote on whether to assert the attorneyclient privilege with regard to item 10a, San Francisco administrative code section 67. 10, action. President hirsch is there a motion . So moved. Second. President hirsch all in clerk commissioner hirsch, we are back on record in open session. You still have a quorum. Line item 11, vote to discuss any or all items held in closed session pursuant to section 57. 12 a. Move not to disclose. Second. All in favor . Clerk item 12, adjournm t adjournment. President hirsch is there a motion . Move to adjourn. Second. President hirsch all in favor . [gavel] hello, everybody. I am london breed, mayor of the city and county of San Francisco , and im really excited to join you here today, but i tell you that no one is more excited than the parents of the kids who will be returning to school on monday. And today is an opportunity to us to really get the word out to people all over San Francisco that we have thousands of kids who are returning to school on monday. We will see kids walking, we will see them by king, we will see them on buses and yes, some of them will get dropped off by parents in their car. But ultimately, we want everyone will get around this city safely because there will be more people out on the streets now than ever before as a school began on monday. So a part of today is really about highlighting the awareness that we need people to slow down we need people to be aware. We need people to do better. We have had sadly a number of tragedies that have occurred on our city streets and we know, unfortunately, that has a lot to do sometimes with speed. We need to slow down. Yes, i have asked the chief to increase citations, and to be aware in this high injury corridors, the need to make sure that there are consequences for people who are speeding, which sadly can cause tragedy. If a pedestrian is hit by a driver at 20 Miles Per Hour, their risk of fatality is 5 , but if that is 30 Miles Per Hour , their risk jumps to 45 . What we dont want to continue is sadly what we see happening on our streets where we are losing far too many lives, and our most precious assets are our children, so we want to make sure that when they are moving around San Francisco, going back to school, that they are safe. When i was a kid, i went to School Across the street from where i lived. It used to be called but the name is now rosa parks elementary school. What was so cool about that is we would all just walk to school someone would walk up to my window, yell my name, there would already be three or four kids. We would get to the corner on eddie and buchanan, and then there was a crossing guard right there to make sure that all cars stopped so we could safely get across the streets and move on our way to get to school. I never realized how valuable that was until i became an adult and i see so many kids that are out there trying to get to school. We were also taught to look both ways before crossing the street. We also have to get back to some basics. This year we have hired more crossing guards and we want to thank the folks who are joining us here today for your service and for your commitment to making sure that people get around our streets safely. We also, as i said, we have the chief here. We will be placing additional enforcement in certain areas, and so i just want to also ask drivers to do better to stop texting, to stop making phone calls, to stop making looking at your phones when youre driving on our streets, to slow down, and to look both ways and to be very careful when you are navigating the streets of San Francisco to follow the laws. The stop signs, the crosswalks, and all of those things are there for a reason. It is to keep all of us safe. The protected bike lanes are there to make sure that by his bicyclists are safe, the people walking across the streets are safe, that people are moving. This is all about safety. This is all about highlighting the need for us as a safety to do much more than we have in the past so that we can truly realize the goals of vision zero , and that is no fatalities of any kind in this city because of traffic or cars or what have you. At this time, i would like to introduce the supervisor that represents this district, represents marine at middle school where there will be a lot of kids here first thing monday. Supervisor catherine stefani. Thank you. I love the middle school. It is so beautiful. I want to thank everyone, especially mayor breed and the students, parents, and city leadership who were able to make it out today as well as crossing guards. The most important people in the morning when were dropping our kids off at school who really did the important work of making sure our students are safe in our communities. My son just started high school on wednesday and my daughter is starting fifthgrade next week and i dropped dominic off at high school on his first day. I insisted i did it. And besides saying to me, mom, dont say anything weird when you dropped me off, this people around, i said to him, look both ways. It is on a busy street. He is still 14 years old and still telling my child, be careful when his crossing the street considering how dangerous our streets can be. As we kick off the new school year, as we all know, hit and runs and collisions between pedestrians and bicyclists and be at vehicles are way too common in San Francisco. Nearly every Community Meeting i have been to recently, neighbors have voiced support force crating safer streets and sidewalks and i definitely share this goal. It is our collective responsibility to make sure our streets and sidewalks are safe and secure for families who are walking, for those who are driving, and for those who are riding their bikes to school. We know we all have work to do when it comes to making sure our kids are safe. I know i can always do better out there when you get to a stop sign, count to three, dont open a door before looking before for a bicycle and always be aware, dont take calls when you were driving, just like mayor breed said. We can all do much better. I am so proud to join chief scott and his department who performed a Traffic Safety enforcement list earlier this month. I am grat glad i didnt get a ticket. Interim director mcguire who continues to work with their communities and crating safe and Sustainable Transportation options, and marine, who has been an advocate for students and pedestrians across our city. And of course, again, mayor breed was continue to shine a light on transit safety and has worked towards creating a safer San Francisco for all of our students. As we begin our school year, lets all recommit ourselves to making our commute to and from school safer. I look forward to working with mayor breed and my colleagues on the board of supervisors, our department heads, and families and all of our School Communities to further our shared vision for a safer San Francisco. Thank you so much. [applause]. Thank you, supervisor. At this time, i would like to introduce our police chief, bill scott. [applause]. Thank you, mayor. Thank you. Good morning, everyone. First of all, let me say thank you to the mayor and supervisor stefani for their leadership on traffic and pedestrian safety. Backtoschool is an exciting time. It is exciting, it is a lot of work and we want to start with this. Slow down a little bit. Slow down. The mayor mentioned it earlier. Speed kills. In terms of the focus of the violations that we concentrate on the most, we are trying to get people to slow down. As the mayor stated and supervisor stefani stated, we are going to be out doing enforcement. I want to also think the mayor and the supervisor because what allows us to get better at this is the generous support of our budget this year. Last year the mayor signed a budget, and this year she signed a budget that included continuing our hiring plan. What that has allowed us to do is increase the size of our Traffic Company and our motorcycle officers. We have at least ten more motorcycle officers then we do this time last year thanks to the mayors leadership on the budget and the supervisor stefanis leadership on the budget. What that means is we are able to do more enforcement and get people to slow down and save lives. What that looks like in the First Six Months of 2019, we have had 19 light armed forces operations, we have head sting and decoy operations, pedestrian sting and decoy operations, we have had a bike lane enforcement operation, we have initiated over 2301 vehicle traffic stops through the office of Traffic Safety grant operations, we have issued almost 100 citations just for holding a cell phone in your hand. I mentioned this at last years press conference, that is a big issue for us. People driving in our city while theyre talking on the cell phone or texting or distracted otherwise, and that is a big issue. Will be focusing on that as well we sighted almost 75 of these operations just for citations for texting while driving, which is very dangerous. The bottom line on this is enforcement is only one part of the puzzle. We have tom maguire up here with this with us, we have crossing guards, this is really a Community Effort and a community event. We really need the communitys support and your support to get the message out. Slow down, pay attention, be careful because our kids mean so much to us. Save lives. Thank you very much, mayor and supervisor stefani for your leadership, and thank you all for being here. [applause] thank you, chief. Another important part of making our streets safer is improving our infrastructure. Now i know that sometimes this can be a bit of a tugofwar because we have protected bike lanes that we need to install, and sometimes that would require the removal of parking, and we have changes to the way that we need to develop our city moving forward to because because when you think about it, you know, 20 years ago, you didnt see as many people cycling, and now you have people using that as a primary mode of transportation. That is not only protecting our environment, but it is also keeping people healthy and it is also making sure that the buses are less crowded and less people are driving. So as we make these improvements to our infrastructure, the goal is safety. It is about making sure that everyone knows where they should be when theyre on the road in order to keep people safe. So the m. T. A. Is charged with the responsibility of helping us to reconfigure San Francisco as a place that used to focus mostly on developing our streets for cars, and now it is time to develop the streets for the future and that includes cars, walking, busing, and biking in all of those things in between, his the person who is leading the m. T. A. At this time is the acting director, tom mcguire. [applause] thank you for drawing the connection between the changes we see on our streets and the choices that all of us make every day about how we get around San Francisco. Our goal is to make everyone feel like it is safe for kids to be able to walk to school or bike to school or get to school on the bus. The 190 crossing guards will be out on the street this week. They are here with one thing in mind, that is the safety of the children of San Francisco. We have been doing a lot of work this summer to prepare the city for a safe start to the school year. We read striped 90 of the crosswalks around schools around the city. Weve got troopers, we got transit assistance staff who ride the bus with her high school and medicals middle School Students to make sure they are safe as they navigate the city, and we are ready for a safe start to the school year however you get around. The m. T. A. Has got something for you to keep you safe. We are grateful for the support of the mayor and supervisor stefani. All the citys elected officials for the goal of vision zero to end traffic fatalities in the city. Thank you. [applause]. Thank you. We have a very special guest. The ladies of the westside waves are here today and speaking on behalf of the team is maureen. [applause] hi. My name is maureen and i am here today because five months ago on march 15th, my friend was struck by a car and died ten days later, so i have normal memories of eighth grade. I remember my eighth grade play, spending iron hours on my science fair project and studding from a big math test, but i also remember coming in late to my homeroom when i saw my teacher crying. I remember my team and i knew madeline was in the hospital because she was 14 and of course, she was going to wake up i clearly remember spending my eighth grade graduation holding in my tears after her memorial because i didnt want to ruin my mascara. When someone dies, especially such a bright light like mandelman, a community suffers. And knowing she died in a way that is utterly human and utterly preventable makes it so much more heartbreaking. Our city has a problem and it is killing people. With all the statistics and initiatives going around, this is easily the site of the real impact madelyns parents, or siblings, your parents and her teammates were left behind, trying and failing to move on. I am so grateful we have the support of so many of our city leaders. We got some of the change we asked for, but it is not enough. It will not be enough until this stops happening. We cannot lose sight of what happens of what matters. We have to remember what we as a city lose. We can end this. We will end this. Thank you. [applause] thank you for really putting it into perspective of why we need to do better. So thank you to everyone who is here today. Please keep in mind this is a changing city, it is a growing city. We have a lot more people who are out there on the streets, on the roads walking, so please be careful. So we also will be out there and enforcing the rules of the road, and just keep in mind that there are a lot of people out there on the streets and your kids are out there, your mother is out there, your family members are out there, so just think about that when you are out there driving around and you get distracted by a phone call. That phone call can wait. What is so what is so pressing that you have to reach for your phone, which could risk the possibility of an accident, and the importance of today is really to shine a light on our need to be back here in San Francisco, to make sure that not one more tragedy happens on the streets of our city. Thank you all for getting the word out, thank you for being here, lets do better so that kids that are going to school on monday can have a great day and they can enjoy themselves and laugh, and play, and smile, and make it home safely to tell their parents about what an amazing first day of school they had. Thank you so much for being here [applause]. Good morning. So im mary ellen carol, the executive director at the department of management. Welcome. Were here to talk about the 911 which is so going to help us from a Technology Perspective to bring our 911 system to what we call next gen, next generation. So ive been the director here for a year, and its just amazing how much we are able to accomplish, but with technology that is literally decades behind. Were so grateful to leadership, of our mayor and our governor, to help us to bring forward this funding that honestly is going to help us come to technology that most people in their daytoday lives in their personal technology have above what 911 is. This is going to make our calltaking more efficient and honestly its going to save lives, which is really the bottom line and why were here. Thank you so much and ill hand it over to our mayor. Mayor breed thank you so much for being here today. I want to add to what mary ellen said about what we need to do to take our Emergency Response system to the next level. Nowadays its not just about making phone calls. People are Text Messages and delivering messages in a lot of different ways. So it is time that our systems reflect the changes in technology. So ab 911 is just an incredible step forward that will provide us with the resources necessary to improve our system throughout the entire state of california. I want to thank our governor for signing the legislation and his leadership and vision on moving us forward to the 21st century, because we know that when someone reaches out and they are in a situation of an emergency, that they clearly need help and we need to have a better response system. Im sure many of you remember years ago when people when cellphones just began well, that was a long time ago, but cellphones first became a thing and how people would use cellphones in some instances to call 911, but they would be transitioned to another county and there was some difficulty in communication and how we provided Emergency Response to get to that location. So things have definitely gotten better since then, but there is so much that we can do to make it even better. Having the funding necessary to invest in new technologies so that text messaging and all the things we do now to communicate are used in a way to address any situation, whether there is a wild fire or a heat advisory or all of those different challenges that sadly weve had to endure, we want to be prepared, we want to respond in a timely manner, and we are ready to move forward in making those investments to do just that. I want to introduce at this time our governor, who has again been a leader in this effort and on new technologies and used to have my job as mayor. Welcome home to our governor. Thank you, mayor. Thank you all for being here. It is nice to be back. This is my first day on the job as mayor was in this building when i convened what we called at the time the disaster council. I was, i guess in looking back, overly anxious during my time as mayor we would experience a major earthquake. Thankfully we did not. I maintain that anxiety as your governor. That anxiety was only heightened after ridgecrest. Its been heightened certainly after the last two wildfire seasons as well. As ive navigated this state and learned more about our 911 system, it goes without saying its only reinforced that anxiety. The 911 system as we know it today was established in 1973. The technology is outdated. The technology lazily can be referred to as analog technology. It predates the internet, as the mayor suggested, it predates smartphones. 80 of the activity that occurs around a call center is smartphone based not landline based, though we have a system to finance our call centers that predates this new technology. Were overly relying on burdening landlines and as a consequence we have not been able to modernize our system and weve been disproportionately burdening those holding on to that technology, tend to be people on fixed income and seniors. Weve been fortunate. Theres been efforts over the last few years to update our system that have fallen short. We were successful this year in pushing through our budget and ultimately in this what we call trailer bill to get to the point where today we can formally announce that by the end of this month we have identified the vendors and we will be moving forward with updating not only the state lay of the 911 system, moving from analog to digital but our four Major Regions that define this state. There are about 437 other call centers like this, 438 in the state of california, which is an extraordinary number. The reality is they dont have the technology, they dont have the tools to connect. They dont have the capacity to redirect call volume if something goes wrong or theres a surge in that volume. It is selfevident to anyone in San Francisco if theres a major earthquake, the surge volume here will simply overwhelm this call center. Our ability once this new technology is deployed will allow the call volume, as an example, potentially to be redirected to sacramento, redirected to eureka, redirected to l. A. , wherever the capacity will allow. Thats what this technology does. It has a geospatial component. It allows for a substantial amount of bells and whistles. I can get into that and ask our executive director of this and i can ask the o. E. S. Director to fill in the blanks, but it allows us to meet the challenges and the needs of a multiplicity of issues that we face when it comes to mercy planning in the state. This is a big deal. I appreciate the reference that this is about lives because quite literally this is going to save lives. Im proud of the legislature including the by partisans. Final word on this topic, there is a fee attached. I know that generates headlines. We are still among the lowest in the nation in terms of that new fee thats been established. I think thats a nice and important thing to point out. Usually were one of the highest in areas. This is where were among the lowest. So i know there was some anxiety related to that, but i hope that assuages some of those concerns. This, by the way, in closing, has been part, this announcement today, part of our week of announcements around Emergency Preparedness and planning. Yesterday i was up with governor schwartzeneggar. We were talking about some of the work were doing on vegetation management, prescribed burns, making sure were more resilient in 200 communities across this state. Were stepping up our game and getting more ready for Emergency Planning and preparedness. More than 1 billion has been spent to make sure california is more resilient and prepared than ever. Im grateful for the support we received up and down the state. Im grateful for the mayors leadership in this space. She was on the Fire Commission leading these efforts for many, many years and as conversant as any mayor in the state of the needs and desires not only of her constituents, but as it relates to the need to update these technologies and recognizes she cant do it alone. The state needs to do their part and were honored to now be doing our part in this space. Were grateful for that. Were also grateful for you being here and happy to answer any questions on topic. Then we are happy for any questions for mayor breed off topic. Any questions on this subject . Reporter question i was just wondering what you observed in your tour today . To be honest with you, a lot of familiarity, and i think that goes to the reality. We were talking to the o. E. S. Director and asked how does this compare and contrast to other call centers up and down the state. It is put in the top tier, but that bar is not as high as it can be. At the end of the day that capacity is limited because of resources. Our new fee will generate 175 million a year. It will allow the services to go in around october. Well start implementing these new tools and technology up and down the state. Thats what was missing, that state support. This will allow you know better than i the capacity to do things you are losing sleep over currently and do it in the next few months. This is going to move pretty quickly. August 20th were going to identify these vendors. And as soon as october, right, were going to start seeing the application of this promise and promotion. Anybody . Im going to hang out more in San Francisco. [ indiscernible ] i shouldnt say that. She never speaks anyway. I actually sleep pretty well because i compartmentalize as well. As an example, one of the technologies that we all use every day to grab an uber and your uber can find you in a moment or even ordering a pizza, that kind of technology for us when calls come in has not been available to us until really the last few months. And after extensive effort to work with Third Party Vendors who are helping to kind of pull this data together. A lot of it has to do with the state of our technology, which makes it a lot harder. Moving from this analog to a more digital level is going to make that Technology Much more accessible to us, so that we can use that type of quick information that you use to catch a ride or to get your lunch to get help to you, whether its Law Enforcement or a medical response or fire. So it just speaks to the ability to have access to this kind of Technology Much quicker. We alone would have been able to go to. Secondly, this is probably just as important, this will provide us with a lot more resiliency and redundancy. The governor explained a little bit and mayor breed about how this allows us to have more mutual assistance between other jurisdictions and their 911 centers because we dont have to put everything in a suitcase and walk across the street. Well be able to flip a switch and work out so that if we have an earthquake or a potential power outage thats extensive, we very quickly will be overwhelmed at our center. So this allows us to go to other jurisdictions who can pick up and get those calls and make sure help is getting to people when they need it in the time they need it. You mentioned the fee. What is the fee and who pays it . Its going to be one flat fee across the board. We have multiple fees right now. 0. 33. We are authorized to go higher. We are very confident that we will not need to go to what is authorized, which is closer to 0. 80. 0. 33 puts us on the lower tier. Current landline users are paying 0. 50. That will use to 0. 33. A disproportionate amount of smartphone use is text and data, not voice. So we have a system thats collapsing in terms of its funding capacity, and thats why we have been struggling to get this up in sacramento. Fortunately we were able to get it in the budget. We had a few supporters from north state that experienced the ravages of mother natures fury as it relates to the campfire, and i think that really truly brought home this reality and need. So i just want to acknowledge them because they did something within that party that often is not done when encouraged to do the right thing despite the political consequences. I couldnt be more proud of those two individuals as well as the others in the legislature who supported this. The first day in the nation since 1973 that mandated 911. We have lost our leadership a bit. Were now going to reassert our leadership. 27 Million People use this system. We have 1. 4 i think just here in San Francisco. You drop even for a minute the calls, that literally puts lives at risk. So it is not, again, an exaggeration at all. This is a lifesaving fee that will go a long way to making california more resilient, more capable in emergency environment to do justification to it, that is to have someone to answer the phone in an emergency 24 hours a day, seven days a week. [ indiscernible ] those companies are competing for these contracts, so all of this is in collaboration and partnership with those companies. Well see. I dont know who will wind up winning these business, but theres some wellknown brands in the state that are competing. I dont know if you want to talk more about the deeper collaboration with Cellphone Companies or maybe just flesh out other attributes of this system very, very briefly. Sure. Thank you. In regards to the cellphones, what this will do is harden that 911 connection from our Community Member on the street, whether youre using a cellphone, your office phone, your home phone. That connection through your provider, thats up to that vendor to be able to harden their infrastructure. But once it recognizes that you have a 911 call, were going to create redundancy and resiliency in the network so it can get to our local dispatch center. Thats what our job is, to make sure that 911 call is received, routed to the appropriate peace app as quickly as possible. We believe it can be done in 3 seconds from the time you hit 911 to the time the dispatcher receives the call. Full disclosure these things will take a few years. They dont just happen overnight. By december 2022 it should be fully operational. [ ] San Francisco, 911, whats the emergency . San francisco 911, police, fire and medical. The tenderloin. Suspect with a six inch knife. He was trying to get into his car and was hit by a car. San francisco 911 whats the exact location of your emergency . Welcome to the San Francisco department of emergency management. My name is shannon bond and im the lead instructor for our dispatch add academy. I want to tell you about what we do here. This is San Francisco 911. Do you need police, fire or medical . San Francisco Police, dispatcher 82, how can i help you . Youre helping people in their what may be their most vulnerable moment ever in life. So be able to provide them immediate help right then and there, its really rewarding. Our agency is a very combined agency. We answer emergency and nonemergency calls and we also do dispatching for fire, for medical and we also do dispatching for police. We staff multiple call taking positions. As well as positions for police and fire dispatch. We have a priority 221. I wanted to become a dispatcher so i could help people. I really like people. I enjoy talking to people. This is a way that i thought that i could be involved with people every day. As a 911 dispatcher i am the first first responder. Even though i never go on seen scene im the first one answering the phone call to calm the victim down and give them instruction. The information allows us to coordinate a response. Police officers, firefighters, ambulances or any other agency. It is a great feeling when everyone gets to go home safely at the end of the day knowing that youve also saved a citizens life. Our department operates 24 hours a day, 7 days a week, 365 days a year. This is shift work. That means we work nights, weekends and holidays and can involve over time and sometimes thats mandatory. This is a high stress career so its important to have a good balance between work and life. We have Resources Available like wellness and peer support groups. Our dispatchers of the month are recognized for their outstanding performance and unique and ever changing circumstances. I received an accommodation and then i received dispatcher of the month, which was really nice because i was just released from the phones. So for them to, you know, recognize me for that i appreciated it. I was surprised to even get it. At the end of the day i was just doing my job. A typical dispatch shift includes call taking and dispatching. It takes a large dedicated group of fifrst responders to make ths department run and in turn keep the city safe. When you work here you dont work alone, you work as part of a team. You may start off as initial phone call or contact but everyone around you participating in the whole process. I was born and raised in San Francisco so its really rewarding to me to be able to help the community and know that i have a part in you know, even if its behind the scenes kind of helping the city flow and helping people out that live here. The Training Program begins with our sevenweek academy followed by on the job training. This means youre actually taking calls or dispatching responders. You can walk in with a high school diploma, you dont need to have a college degree. We will train you and we will teach you how to do this job. We just need you to come with an open mind that we can train you and make you a good dispatcher. If its too dangerous to see and you think that you can get away and call us from somewhere safe. Good. Thats right. From the start of the academy to being released as a solo dispatcher can take nine months to a year. Training is a little over a year and may change in time. The training is intense. Very intense. Whats the number one thing that kills people in this country . So were going to assume that its a heart attack, right . Dont forget that. As a new hire we require you to be flexible. You will be required to work all shifts that include midnights, some call graveyard, days and swings. You have to be willing to work at different times, work during the holidays, you have to work during the weekends, midnight, 6 00 in the morning, 3 00 in the afternoon. Thats like the toughest part of this job. We need every person thats in here and when it comes down to it, we can come together and we make a really great team and do our best to keep the city flowing and safe. This is a big job and an honorable career. We appreciate your interest in joining our team. We hope you decide to join us here as the first First Responders to the city and county of San Francisco. For more information on the job and how to apply follow the links below. It is nice we can do this outside. It is so nice out. It is 110 degrees in sacramento. We have this weather ten days a year, maybe, but now with global warming, it is 30 days. We are here to talk about affordability. It has got to be one of the number one issues for you. Housing, homelessness, cost of living, it certainly is for the state of california. Thank you for hosting us, thank you for allowing us this opportunity to dialogue with some people who have beneficiar o