We think we know what some of those solutions may be but we want this committee to have full hands on in determining what those positions are. I dont have a question, i just have a comment. I want to applaud our mayor for taking these steps. I think we have all known that if you are a smaller street festival or smaller cultural festival, that sometimes the bureaucracy and the fees are so much that it is almost impossible to put something on. Suggest that we are able to talk about this now and bring people together is a huge step and it definitely shows we have a mayor who cares about these specific events, and that is awesome. Thank you. I just have one quick comment i think absolutely this is fantastic that this is happening over the years theyve heard lots about ten b. And the Police Department policy. It is something that nonprofit organizations in smaller groups have trouble predicting and then feel like often at the last minute they get a lot of high fees for extra officers, so i know that there is a whole gamut of things to talk about, but i would love to see some specific attention addressed to that particular issue. That could be passed on. Besides that, this is a slight tangent, but are we still going to be Holding Hearings in city hall once the office moves . Yes. Cool. Thank you. Is there any Public Comment on the executive directors report . Seen none, Public Comment is closed. They give very much for that. Our next agenda item is a report from our Senior Analyst no. Sorry, did i get it wrong . Are Deputy Director. Sorry about that. Thank you. Good evening, commissioners. So this is a lengthy enforcement report. I have highlighted some topics specifically that i want to discuss with you, but happy to answer any questions that you may have. Lets dive on in. The first that i want to bring to your attention is the blue light. We did issue a citation at this location. The applicant is applying for an l. L. P. They are actually here this evening applying for an l. L. P. In the interim, they were they did have entertainment, and it was discovered by inspector savino. There was a d. J. That was performing in the kitchen out of sight of the patrons, but so we did issue a citation, and i have discussed that with the owner about needing a permit to do entertainment. The next on the enforcement report that i like to bring to your attention is st. Marys pub it is also an applicant that is present tonight for the hearing regarding an l. L. P. Permit. I did just want to bring it to your attention that there has been a lot of mediation that occurred between the neighbors and the owner of the club. So i think that is important to highlight here. I did work with both of the neighbors and the applicant. On page 6, you will see that we had halcion on the enforcement report. We did issue a notice of violation. The inspector responded to a neighbors complaint from the night prior, and when he went, they were out of compliance with their sound limit. Miss milano was out of town at the time and the inspector was working with the manager that evening. The director did speak with miss milano and we did issue and an ob and they did bring their volume down to come into compliance that evening. And then skipping all the way to page 14 of the report, you will see all job is highlighted. This is a location that we currently do not permit, however , it was brought to our attention that they were having entertainment on the roof by a neighbor. And when inspector savino went out this weekend, they were having entertainment on the roof and downstairs in the bar area. We did issue a citation. The reason that we jump straight to a citation was because it was correspondence with the owner on possible occasions that was assuring me they were not having entertainment, when in fact, they have been. So im working with them to bring them into compliance, and hope that they will apply for a permit. They are zoned for a p. O. E. And an l. L. P. Im happy to answer any questions that you may have. Im curious for halcion, did they provide an explanation for why they were over their limit . I know that at one point we had a condition to say that there should be a limit on it and we were assured that they could, with their human powers and other machines, control that, im curious what the response was. The response was actually to tell the d. J. To turn it down. That is what the manager told our inspector to do, so our inspector stated that that is not his job to do, but rather to work with the Management Team to bring them into compliance. There wasnt really an expo nation as to why it was exceeding the limit. I see. Im curious how halcion has not paid for fines on certain citations. I think correct. Im curious, are they still indebted to us or not . This is outdated information. I dont know of any unpaid citations. The most recent citation they had was october, and that was the one that they appealed and one. They dont have anything outstanding so we reset the clock since it has been about a year, not quite a year, but over a year since they received a citation that stuck. Thank you. Refreshment memory, did that permit, did we insist on a limiter, or did we leave it off the table . No limiter. Okay. If they had a limiter, we they wouldnt be able to go over that mark, so that is something to make a note of. If we have to come back again. Can i just get clarification what you said to commissioner ten. Did you say that when our inspector spoke to the manager that the manager told our inspector to go tell the d. J. To turn the music down . Correct. Okay. This is definitely something that i had a conversation with miss milano about immediately after she was after. She was out of town, i dont think this is an excuse. It was just the regular manager . Yes. I mean, was there some kind of aggravation or something that would cause an employee to say such a ridiculous thing . Not to my understanding. It is not a normal conversation that happened. They know who the inspector is, so, no. Maybe i should go in there and give them a real citation. Maybe you should. [laughter] i did have a couple questions actually, just one specifically. I know blue light is here tonight applying for a permit. Well we have the enforcement side of things here, can you just walk us through the process where the multiple complaints on bluelight, is that how it started . What did we find when we got there . The complaint came in earlier in the week and it was a 311 complaint and then there was also an email correspondence that was sent to the supervisor s legislative aide. It was not a direct complaint more of a concern of what was happening with the permits. It was permit clarification. It got transferred to me and then i did correspond directly with the neighbor about those, clarifying what the l. L. P. Means and looks like. The complaint did come in about 2 00 a. M. In the morning the night before and upon inspection upon investigation, inspectors arrived and heard loud music, but didnt see a d. J. In the normal front part of the building where they normally perform. So he walked in and went to the back and heard the music, and then observed through the kitchen window where the food comes out that there was a d. J. Performing behind in the kitchen and so he observed that after 10 00 p. M. , as well, and just made a note of it. There was no action that was taken at that moment in time. I did speak to the owner after the citation was issued about that and i did say that that is defined as entertainment regardless of if the d. J. Is visible to the patrons or if it is a staff person. And i just wanted to clarify on the odd jobs citation. So we had multiple, or at least one or multiple complaints about a band playing on the roof. Correct. It was a neighbor, the same neighbor has emailed both of us stating that there was music on the roof and wanting to bring it to our attention, so i did reach out to the owner directly. It was never a 311 complaint regarding those previous email correspondences, so it wasnt a realtime response, and upon emailing with the owner, the email response was that no, we are not having entertainment. Recently, however, there was a 311 complaint that when i looked on the Google Google map, it came up halfway down the block. I determined it was audit job because theres not much else around there. My email to the owner with that anonymous complaint, the response was that there is no entertainment that night. So on saturday i received an email around 5 00 p. M. That said they are setting up the band again, they will have entertainment, so i asked the inspector to respond then and he went around 7 00 p. M. They were already having music upstairs and planned to bring a band in at 8 00 p. M. Downstairs. Got it. All right. So is the rooftop actually set up to have Public Assembly on the roof . That is a great question. Im not sure. I need to get more clarification from the owner of what they are eligible to do. You could call the Fire Department permit section and if you really want to get down to it because rooftop, you know, if they dont have enough exits to get out and things like that, it could be quite nasty. So if you really want to know, you can talk to permits, but rooftops are great, and i think we need more of them, but they have to be safe. We are worried about that. Hello. Thank you for this report. It is very lengthy. It is 15 pages. Sixteen. Sixteen. Are you thinking there is an uptake in violations that we need to be aware of or is it just because we did not meet we did not meet, and then also what youre saying, too, is pride. Inspectors went to a lot of places. They were working diligently to do a lot of enforcement. There wasnt a lot of enforcement needed on pride weekend, but this reflects all of the stops that they made. Im happy to see jones in full compliance on all the multiple times that folks stopped by, and i also noted miss milano as being on an item other than halcion, eagle eyes. [laughter] i read the report. [laughter] it is challenging. Interesting. I just want to make one last comment. I did notice just how much ground our inspectors are covering. Please send our thanks to them. I dont know if they are doing over time or just hustling a lot welcome aboard, mr. Roberts. We are looking forward to having a full team on. Thank you. All right. Thank you very much for that comprehensive report. Is there any Public Comment on the Deputy Directors report . Seeing none, Public Comment is closed. All right. Lets try this again. The next item is a report from our Senior Analyst, dylan rice. [laughter]. Good evening, commissioners. I know we have a lot on the agenda so ill try to make this brief. Our next education and networking initiative, which is the s. F. After Events Network is happening this coming monday on july 22nd at jolenes which is in the mission, i hope you guys can make it. It is from 5 30 p. M. Until 8 00 p. M. As you know, we do a different educational topic at each event. This one is an evergreen topic that will always be important, which is vendor management or we are calling it success through vendor management, and it is looking at best practices on how you can turn managing your vendors into a real revenue driver, but at the same time ensuring that the event is safe and compliant. We have a great lineup of speakers. We have michael blue who is the c. E. O. Of a Company Called event tub. He will be doing a presentation and moderating a panel, calling a mini panel, which is two people. It is somebody from a restaurant that produces the s. F. Street food festival, and then andrea kirk from dpm and from eat, drink s. F. They will bring a really great diverse background and perspective to their experiences pick the topic is heavy on the food and beverage management. So i will do another social media push and email push this week. We have about 32 rcp his, so were hoping to get that higher. That is coming up. And then our ongoing efforts to streamline our permitting process in terms of the commission, i am working with the Digital Services team we just did a user test for the screen door permit diversion of the onetime event permit one time indoor event permit, and my colleague, krystal stewart, has been helping. We oversell some testing. In your binder that will see the user testing no sever compiled by Digital Services. So it is very candid, raw data that we are going to take and tack to Digital Services this thursday and see how we can take this feedback and really enhance the current draft of the permit form, and in the Bigger Picture of increasing the clarity and increasing efficiency of this permit process. That is all i have. Motion to approve and second. Commissioner perez. roll call . The Consent Agenda has been approved. Congratulations. And on to our regular agenda. The first permit on the regular agenda is for an extended hours premise, change in ownership located at 3801 24th street. The location has held a permit since 2000. It sells doughnuts and sandwiches 24 hours a day. The neighboring tenants are in your file about the machinery, stating a fan runs throughout the night and located above the doughnut shops. The owner was provided with the summited opposition but did not share with the staff they followed up with the neighbor. Included in your file is a copy of the letter that the owners postedded in the tenants entryway. They were in compliance with noise regulation. Ec staff explained to the concerned neighbors that this falls under the purview of Public Health, not the Entertainment Commission. I contacted jonathan piakus, a Noise Control officer with Public Health to share the neighbors concerns. He asked me to schedule a sound test to check on the fans noise combines and this ensures the operating levels curing al duril operations. This does not preclude your ability to grant the amendment. The Mission Statement approves no added conditions and im here to tell you note we have an interpreter so if we could just allow extra time between questions. Any questions . Everybody, my nape i name isd yen. Im the son of the previous licenses opener. Owner. So usually the permit applicant will tell us about what theyre applying for and why it will help their business and what their plan is. If you could give us a minute or two or more. Generally the permit holder will talk aman or two if they choose what theyre applying to and what they intend to do with the permit and how it will help their business and what their plan is for that. speaking Foreign Language . For the permit im applying for, i want to continue doing the same thing and i still have the same customers. Question, how long have this shop been there . speaking Foreign Language . I mean from the day it opened until now. My parents opened the business or took over the business, i should say, in 1997. It was a bakery before that and i dont know if they had the permit but i believe not because my parents applied for the permit while they were in business. Its been running 24 hours ever since. Every since you applied. It was originally a Police Department permit. But it was running 24 hours since 97. Since tow. 2000. These people complaining, your neighbors, are these existing buildingings that have been there for awhile or are these New Buildings . The ones that are complaining. The building is mixed use. So the tenants, that same building, where your do doe dout shop has been since since tow. 2000. The complainants live above the business. Is that the understanding . Im sorry, sir. They have called but im not sure where they live. Its a large complex and im not sure what unit they live in. But part of the same building structure, probably . Probably, yeah. Just since how youre familiar with past, has this fan issue been an ongoing thing for some time . Sir, im referring under your parents ownership. Its always been the same complainants who are hearing a noise issue. They believe its coming from our location. A few years ago, they filed a complaint with the department of Public Health and we had an inspection. I think this was in 2015, i believe. My memory precludes me. But they said that the sound was within reasonable levels, the fan and the hood. So im not so sure what else the sound might be coming from. They said something about it was a generator. So if im understanding you correctly, you guys reached out to Public Health, it was. And they deemed the equipment within an acceptable range. Within acceptable decibels. The complainant reached out. But the Health Department gave you you were within the limits, in compliance. They didnt find anything abnormal for the equipment we were using, the decibel level. Some i think i need to interject was the deputy stated, this is under the purview of the Health Department. They have an active Health Permit to operate. Health could come in at any time and inspect for compliance and we did encourage via email engines police italexplicitly hs could follow up. Because this could do a check every six months on the fan to ensure it meets with the allowable noise emissions for the health code, but this is not something that we can regulate or enforce on, soundwise. So just bringing that to your attention and i dont know how long you want to deliberate on that. The point im making, its been running the same way. It hasnt changed. Environments change and equipment does get old but if youre in compliance, then we shouldnt have any problem of that issue. Im just curious if theres any New Buildings that have come up and things like that. But youre saying youve been doing this for the last 20 years. Right. Its been run the same way, more or less, license 2000 and you know, its always been the same complainant for the past ten years. They call us, the Police Department to come over late at night to see whats going on with the noise and if there was a problem, yeah, we encourage them to contact the department of pub health because theres only so much to do with inspection and whatnot. The police came and said they didnt find anything abnormal late at night or early in the morning. But they keep calling anyway. So i think its a couple of people, i believe. You havent had any issues with security and people coming late and everything has been business as usual. Of course, this new years, halloween, yeah, but other than that, everything is quiet. Ok, thank you. The own comment only commenk to is what this does illustrate, theres three emails here and a couple of them are actually quite reasonable and i guess what i would have like odd hav o have seen is better communication and the fact that doesnt exist is concerning to me. It has been done, i would like to hear about it. We understand that they have concerns. As far as i know, they did call me, myself and my family before regarding the concerns. And we could turn off the fan but they never asked us to do just that. And i feel like we went through appropriate avenues to remedy the problem. Im not sure if you just didnt pass it off to the city. Youve got a neighbor thats having a problem and you toll them to call the city. Im not getting it. I think perhaps you could have walked down to your doughnut shop, you could have sat down and discussed it and maybe even toured your business. Because you eluded to it might be a generator generator. I dont recall exactly, but it was the fan so the only fan we know thats running is the hood and like i said, we had the sound test. Sir, i understand that. I guess what im trying to say is, perhaps my approach would be different. If it was my difference and i was in the middle of selling it, the last thing i would want is complaints. Referring them to a city agency, you could have met and had a conversation and possibly identified the problem and it could have been as simple as maybe adjusting the times of the day the fan runs, and if thats an option, perhaps, its not. I think theyre complaining about probably early morning, is when we start our operation. Sure, and donate making starts earth in the morning. Early in the morning. Theyre saying they had a hard time sleeping. They keep hearing news and vi brace. Vibration. Perhaps for the new owners, you may want to work with these neighbors to fine a shoes. Find a solution. I suspect something can be done. Lets try to reach out. Im wondering if people ever walked in. The best solution makers are People Living with the problem and its you guys, the business operators and the People Living above it i just wonder if it could be as simple, instead of breaking bread, breaking a doughnut and solving a problem. I have met raffa before. He ran happy do doe doughnuts oe corner of ellis and taylor and she is a kind, patient and thoughtful operator. And ive broken doughnuts. Break bread, break doughnuts. With her, so i encourage you as a new operator of this location on 24th street to talk directly with your neighbors so you can have a better understanding of what theyre experiencing and i know that you are the son of the former owner and so its not necessarily your problem at this point. But i can testify that you are a very kind and compassionate person to talk with and you can work through these issues moving forward. Can you speak into the microphone, please. She will Start Talking to the complainant and neighbor. Thats great. Theres a particular process and thats what the commissioner was getting at and if you have the openness to doing that, we would be happy. Im happy and welcome that advice, but i need to locate her because i always hear her complain but never get to meet her in person. Well, you can we can sometimes help with that, our office, and if the complainant is willing to, which is sometimes they are and sometimes theyre not, we can sometimes help as a liaison. You can have a seat and i want to give a chance for the public to speak. There is a letter of support from the other neighbor upstairs. You can hand them to our staff and thank you very much. Is there any Public Comment on this agenda and i do see one here so let me call the speaker card first. I believe its mike widnr. Ner. So please step to the microphone when youre ready. I have lived on the third floor above happy doughnut since 1981 and ive been there the whole time happy doughnuts has been here and im a regular customer. All ive got to say, its a great place run by kind and hardworking people. Flat out. And noise has never been a problem and thats living directly above the happy doughnuts. The folks that live in the apartments downstairs, the omars have never had a problem with noise this, either. And ill say the nightshift lady helps out if people are outside of happy doughnuts making a racket, shell go out and ask them kindly to tone it down a bit so people can sleep. So not only is it not a noise problem put a noise helper that way. And happy doughnuts is open 24 7 and there are good ron fo reasor that. Neighborhoods who get up early and stay up late have a place to hang out and folk can stop by before or after work and police, fire and plan ambulance have a e to take a break. Ive seen jline conductors hustle over. For myself and many other people, happy doughnuts is an essential part of the valley and should be open 24 hours a day. Thats it. Thank you for very much. Thank you for com coming dow. Is there any more pu Public Comment on these items . Shocking we do. I did hear the case and i did hear officer falzons comments. Maybe the owners could invite neighbors to their space and say this is what were hearing and wear theyre moccasins for a moment. It may not be a violation with the city but doesnt mean there isnt noise. Some people hear things other people cant hear but if they get that perspective, then they can say to the city, well, youve had other cases and what are some of the safebadder safeu put in and maybe they can try that. If this has gone on for ten years, that seems like a long time and sounds chronic. But i think the other part that the lady didnt mention is, she worked for an aunt for 19 years and does have experience in making doughnuts. And so, in that part its pretty good. But this is something that can be worked out. They have to get together. Thank you very much pu. Any more Public Comment on this item . Seeing none, Public Comment is closed. Thoughts . For me, you know, we need places after 2 00, extended hours, places to sober up and in reading the letters, there are a lot of First Responders stay up all night and need a place for coffee. Its obvious and i dont see any police complaintse complaints o. Sometimes we hear some spots. Yeah, i mean, the fans do put out some output and the Health Department has remedies or its in their jurisdiction but theyve been running it the same way for the last 18 years. I dont see its a problem and changing over to another generation or people. So im in support of passings pg this permit per the Good Neighborhood policy and everything else. Im also in support of this. I think we need more latenight and 24hour places. Im an avid fan of doughnuts. I think we deal often in other venues, actually real Entertainment Venues that have mystery callers and mystery complainers and i would hope that if this person is watching tonight, that they just approach this Business Owner because i feel there is reasonable accommodation that theyre willing to make and if not, there are avenues to take. So with that, i would like to move to approve this permit with the Good Neighbor policy with the conditions. Second. roll call . Your permit has been granted and follow up with the director at your earliest convenience for neck steps. Thank you next steps. Thank you. This is for a place of Entertainment Permit for the steakhouse at 399 garry street with Live Entertainment in the evening. The owners have restaurants including mortons steakhouse. Theres a letter to 23 of the neighboring businesses, neighborhood socialse associatid Community Groups and neighbors around the area, as well. There was no opposition for this application. Tenderloin station approves this with no added conditions. Here to tell you more is the Vice President , gregory hammond. Hello. My name is gregory hammond. Ill tell you about the company. We started in 1999, opening fine dining and stake steaks and have opened 16 restaurants across the united states. This will be our 17t 17th location. Were very excited to be a part of the city of San Francisco. And a part of the Union Square Restaurant family and we think it will be very successful. We work very well with our communities in all of the cities we are in. Were very active participants in outside events, as well as charities. Specifically to the entertainment, we have Live Entertainment in 15 out of the existing 16 locations that we currently operate, that takes place seven nights a week and its an important part of concept. Theres great service, fine steaks and seafood and Live Entertainment and its an integral part of who we are and talented musicians, playing top hits giving the clientele a positive atmosphere to enjoy special occasion and wind down after a hard day. I dont know what else to tell you. Any questions . I notice that you have a patio and that it looks like there will be speakers on the patio. One of the issues that has come up for us is anything with an openair and what kind of neighbors . Are there residential buildings abutting the patio . Not to my knowledge. Im not intimately knowledgeable of the area and this is my fifth trip. Welcome. Thank you. In interviewing salary personnel. It doesnt seem to have any residents. Union square is fairly replete with more hotels than ive seen in a foursquare block radius, which is great. But we did seven the neighborhood letter, delineating what we plan to do. We got one response from an individual with the Christopher Clark fine dining art gallery. He wants to book a private event. Thats the own response that im aware of. So not to my knowledge as far as apartments or homes or condominiums and i could be corrected by someone on the panel. Are you applying for the outdoor speakers as a part of this permit . I believe that is a part of the permit, yes independen. please stand by . If we have guests that are causing too much noise and we get complaints, we can also respond to that in realtime and certainly want to be sensitive to our neighbours, and would do so. Great, thank you. Tell me something about the sound equipment that you are going to be using. I see it is basically piano. Are you going to be having larger bands or d. J. S . No, d. J. S is not a plan of hours to put in place. We are not a nightclub atmosphere. It is more of a highend supper club. But with lively music. The set up is a piano shell with a keyboard. It is a lot easier to keep a keyboard tuned then a regular piano, so it is a show piano where you can dine at the piano and typically a vocalist, as we, and the most we typically add is a third piece, which could be guitar, is a typical third edition, but that is the extent. The amplifiers powering the vocals, and im sure music is going to be travelling to a board and it goes to the outdoor patio and the inside, and these are all going to be controlled, but your basic music format is piano, it is more like a dinner music. You could have a d. J. That plays lounge music, theres a lot of lounges that are d. J. Capable, but they dont do, you know, full dancing or anything like that. Right. You are able to do whatever you want, i am just saying what is powering it . Is it a thousand watts system, or is it a little speaker . We have it is going to be a nice system. I dont know the brand or wattage or anything like that. I could provide that information from our general contractor. It is going to be a nice system. I think of a high end residents and speakers while throughout the residents. It will be very similar to that. We are not looking we have people dying so there needs to be conversation going on. If it is too loud and people cant hear each other, it is not a concert venue, what is going to be a nice system, i would hope, but again, it is lively. I dont want to give the impression that its very, very soft jazz. We want a lively environment, you know, modern hits, top hits, sort of song choices. Will you be running this after dinner . Dinner is usually around over around 11, and you will continue the bar until 2 00 a. M. With the music . The application states 5 00 p. M. Until midnight for the music, and 4 00 p. M. Until 2 00 a. M. For general operations , so i dont for cs going past midnight in any scenario with the Live Entertainment, but if the bar has patrons, we will we could go until 2 00 a. M. I find a lot of our restaurants, new york, chicago, Beverly Hills , it is not super often that you will see our bars going right up until 2 00 a. M. , and you will see times when our live music stops in the entire venue by 10 30 p. M. It fluctuates. Right. There is always a difference between a real restaurant supper club versus a bar or a club that is just serving appetizers. I am just trying to distinguish the difference. We do have we are serving a full menu. Our average check is 150 per person. We are saving prime steaks and lobsters and king crab leg. People are coming in for a very full, fine dining experience, that is what is so unique about mastros is youre getting this fine dining, steak and seafood experience with a live music. That building is a standalone it is right across the street from pinecrest. That is correct. Right down the street from the old release guy. It is a great location, you know ,. Restaurants are doing well there so you will be the only tenant in this building, or is there no, there is a c. V. S. Operating on the first floor street level and basement and you enter our restaurant on the street level closer to the hand delivery, and then we are on the second and third level, our restaurant is on the second and third level. And the terraces are in view of the hotels . It is not an ocean view, but it is not a bad view. The terrorists or patio only exists on the third floor. Im looking at this poor sound. Not. The application did get revised to say the entertainment would be during hours of operation, potentially until 2 00 a. M. Thank you for that. So were just trying to get it out there. You can do it until 2 00 a. M. So we just wanted to see. Thank you for that clarification. Going back to the amplifier, you dont know yet, i guess we will give you a sound check. Welcome to seven cisco. Thank you. This talk about steak is making me really hungry. I all i wanted to ask you about your programming. Are you hiring how are you bringing in talent . Is a local artist or people you want on the regular . It is not the bully our purview but theyre looking for more places to perform. We have an agency out of las vegas called steve buyer productions. They actually assist us with our Talent Acquisition and compensation for all of our locations. Our plan is to have auditions with a lot of our senior team, including the steve buyer Productions Team in the middle of august, and they will be inviting local musicians. We might have the opportunity to bring some of these musicians from our existing locations to assist us that sort of know our program and are very familiar with our culture to help us in the opening process. I have heard there is a tremendous amount of talent in San Francisco, so i expect our auditions to be really entertaining and we will be looking to pick the best of the best. We will you will see us having talent that you are hearing on the radio, i dont know. Typically if they are on the radio, theyre not looking to play a steakhouse five nights a week. We have had musicians leave us to go tour and they make it big, but, you know, i am not sure you will know the arches unless you are familiar. I certainly hope that we will represent some local artists in San Francisco on our roster or schedule. Great. That answers my question. I think part of my thinking was, are you actually having different performers each night of the week or are you having a regular inhouse . It really depends. We like to see repeat performers last week in malibu, there is a lot of rotation, but then in this location we had someone for individuals wednesday through sunday. I like to see some consistency and again, i am open if all of you on the Entertainment Commission no individuals, i freely give you my Contact Information to send them to me and i can get them in touch with steve buyer productions and we can have them come audition for us. Great, thank you. Hello. Thank you for coming in. In the events there is a complaint from one of your neighbors or hotel guests, what would be your policy and procedure to address that . We are very diligent on guest resolution. And if that person is we have the support of our corporate our Corporate Office in houston. Involving Law Enforcement or legal, i hope it wouldnt get to that point. We typically, just like you spoke about earlier, our management would want to speak to that person directly. We have actually had that situation occur in our Newport Beach location. We invited that person in for dinner and he became one of our regular guests. That is how we would deal at it on the facetoface basis and find out specifically what the complaint was and how it was generated and why and just like you spoke about earlier, once you are facetoface with somebody, the resolution has pretty much begun and i am very proud that what started out as a complaint and it up as a guest for life. That would be my approach to that situation. You will have managers on site who will make decisions . Absolutely. We have that situation in boston where we have very strict decibel levels they are in milliondollar condominiums. We are very used to responding and adhering to any rules that are being imposed upon us, but we will have general manager who is in training right now in our existing locations, and four managers where we will have two security on site seven days a week. Working the door and rotating through the guest area to make sure things are being handled inappropriate fashions. Thank you. Welcome to the union square neighborhood. Thank you. I would like to make a motion i think that you answered our questions very well up to this point, but i would like to move to approve with the Good Neighbor policy. I will second. You can have a seat. Thank you very much. I appreciate it. Thank you. There is a motion with a second. Before we do that, i would like to see if theres any Public Comment on this agenda item. Commissioners, just a brief history, that used to be the International House of wine, which was a liquor store and then they and they had fine wines. This group is made of has made a large financial commitment to the improvement of the space, so i think if they are making that kind of commitment, i think they will Pay Attention to detail. I will say this. The closure of the last place, it looks like it is for lease to be a retail space, not going to be an intricate it is an entertainment venue that we lost biscuit blues is kitty corner to this space, right now it is close because there is some internal problems with the tenants, but just a general area , all those hotels are putting considerable investment in their spaces, tenant improvements, but the people who come here, you know, they only have options a lot of their options to go out to eat for their entertainment. We need spaces like this one, like the cliff was years back, where you can go in and have a nice dinner and then you can go here some live music, quality entertainment in a nice venue, in that particular area. So i am all for it. I just hope other people follow suit and there that pocket could have quality entertainment because it gets c. D. Down there right now at late night and that is concerning. Thumbs up for these guys. All right. Seeing no more Public Comment, Public Comment is closed. [roll call] congratulations. Thank you for coming in. Please follow up with our Deputy Director for next steps. Thank you that was my time