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With the surge in COVID-19 infection across the State, the High Court of Karnataka on Thursday directed the State government to create a grievance redressal mechanism within three days to receive complaints from public about instances of violation of COVID-19 regulations and guidelines.
The government has to create the facility to receive complaints through email and WhatsApp and other similar messaging platforms, directed a Division Bench, comprising Chief Justice Abhay Shreeniwas Oka and Justice Suraj Govindaraj, during the hearing on a PIL petition by city-based Letzkit Foundation.
The complaints should be acted upon and they should be monitored by the committees set up by the Director-General and Inspector General of Police.