While upholding the orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed Royal Sundaram General Insurance Co Ltd (formerly known as Royal Sundaram Alliance Insurance Co Ltd) to pay the Rs10 lakh insurance claim along with Rs1 lakh as compensation and Rs5,000 as litigation cost to the wife of the deceased policyholder. It also asked the insurer to pay an interest of 9% on the delayed payment from the date of filing the complaint.