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RMAI Adopts Latest Version of National Certification Program
Published on:
1 April 2021 at 08:00 a.m. ET
April 1, 2021, 8 a.m.
April 1, 2021, 9:03 a.m.
insideARM.com
The iA Institute
SACREMENTO, Calif. -- The RMAI Certification Council announces the adoption of version 9.0 of the 
Receivables Management Certification Program (RMCP) after an eight-month development and review process. Several significant enhancements were added to the program in version 9.0, including requiring Certified Businesses to:
Avoid the solicitation or attachment of government emergency relief funds (not limited to COVID-19).
Maintain a formal Consumer Hardship Policy that is activated with a declared state of emergency.
Adhere to robust criteria when working in a “virtual office” or a “work-from-home” scenario.

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