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Ring Alarm has been our favorite home-security-focused smart home system since its launch, and the second-generation system is even better. That said, Ring hasn’t yet delivered on its implied promise to make the Ring Alarm the unifying core of a complete smart home system. Fulfilling that promise—which Ring Solutions president Mike Harris spoke of in 2018—would have bumped up our bottom-line score by a half point.
I’ll assume, however, that your primary interest in reading this review is to learn about Ring Alarm as a home
security system. So, I’ll focus on that aspect first and summarize its shortcomings as a smart home system later. This is an in-depth review of a complex system, written after living with the product for a couple of months with the professional monitoring option enabled. Click here if you’d prefer to skip to our bottom-line recommendation. If you’d like to read more of our smart home system reviews, click here.