Rail Madad Helpline: The new helpline number '139' will take over all existing helpline numbers
Indian Railways has integrated all railway helplines into a single number '139', which is now the main 'Rail Madad' Helpline, for quick grievance redressal and enquiry mechanism during train journeys for passengers. According to a statement shared by the Railway Ministry, the new helpline number '139' will take over all the existing helpline numbers, so that the process becomes easier for passengers to connect with railway authorities, in order to address needs or enquiries during the travel. Several grievances helpline numbers were discontinued by railway authorities last year. (