QC terminates eZConsult deal with Zuellig as vaccination booking issues continue
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Metro Manila (CNN Philippines, June 30) — The Quezon City government announced Tuesday night that it will terminate its contract with the Zuellig Pharma Corporation, the company behind the online vaccination appointment platform eZConsult.
This was after the platform used by Quezon City residents crashed again in the afternoon. Users shared their frustration on social media regarding technical issues they encountered, with some waiting for hours in order to book a slot for their COVID-19 shot.
"We have already given Zuellig [Pharma] ample time to improve their system upon their request and yet their system has crashed again for the 9th time,” Mayor Joy Belmonte said in a statement. “We don't want to cause undue stress to our constituents who only want to register for vaccination.”